You can't go wrong with standard milk tea at Gong Cha. Can't speak to their more slushy or jelly themed options, but their milk tea/boba offerings are very high quality and tasty without being too sweet. They of course offer the ability to adjust your ice and sweetness level and service was fast.
Valeria Escrich
The mango frozen drink with mango pearls is exquisite—I would come back a thousand times just for it. I highly recommend it. The matcha, on the other hand, is pretty standard, nothing special.
Drinking it by the window while looking out at Chinatown was a nice experience. The music was really loud, and at one point, the worker went to the back to take a phone call, leaving us completely alone in the store.
Rebecca Zhang
I was excited, I had been wanting to try Gong Cha for a while even though my friends said that the taste can be equal to a "Kung Fu Tea or Tiger Sugar" and that it was not a big deal, I still had high expectations. I had signed up for the app and even invited a family member to download the app and get a discount promotion and IT DIDN'T WORK, it says my referred friend signed up but they never gave me any discount or referral promotion. I tried to order through the app but the location of New York did not appear. I had to order through the touch screen. I tried to sign up with my phone number associated with my account and it appeared as if I needed to register again as a new user 🤦🏻♀️ I finally placed my order, paid by card and the receipt says I didn't get any points for the purchase. I don't really understand how membership works on Gong Cha 🤷🏻♀️ When I got the drinks, I was completely saddened and disappointed because the presentation was different from what I got and the taste was too sweet. The strawberry cheesecake was too sweet on top and had a too salty and tart bottom. Sadly, I will have to uninstall the app and not buy again. I didn't have a pleasant experience with trying to become a loyal member and with the drinks I got :(
Yao
The taste is fine, but the waitress there was a little wired: I ordered a shin ramen there, and the disposable fork incidentally fell down to the ground. I asked the waitress whether she could give me a new one, but she just picked up the fork on the ground, washed it and gave it to me. She said to me that it’s okay. (Excuse me?) It’s the first time I encounter a situation like that.
WANG
Just bought drink and ramen cup. Fork fell down to the floor. I picked it up and ask for new one. She(boba maker) told me that it is ok to clean it up and reuse. She clean it with water and give us. I ask for new one but she want us to reuse again. Bad service other that that, drink is ✅
Wendy Chen
The ginger bread is so cute
Zayla T
WILL STEAL YOUR MONEY!!!! Went to get a brown sugar tea added topping brown bubba paid for it with my Apple Pay but when it was time to getting my drink they told me because it didn’t show up on there screen system they couldn’t get my drink nor give me a refund
Festive Gingerbread Bottles are back!!! Gingerbread bottles available in stores from November 18th in four flavors: Pearl Milk Tea, Taro, Strawberry Milk Tea, and Red Velvet Milk Tea.
Celebrate the season with Gong Cha Red Velvet Series drinks, available for a limited time at Gong cha. These delicious drinks include the Red Velvet Milk Tea and Red Velvet Smoothie, made with black tea, cookie crumbles, cheese foam, and sweet red velvet flavor. . Don't miss out on these delightful treats! 😋
I really like their red velvet milk tea 😋
Thomas J. Lee
EXPENSIVE. Good to have GongCha in Jersey city but...small boba tea for $8.50???
Alex Z.
I’d like to share my disappointment with the service I received at your store. A shorter female staff member made me feel unwelcome by pretending not to understand Cantonese, even though she spoke it with her colleagues immediately after. Additionally, I ordered a tea with a milk cap, but was served a regular milk tea instead. I hope you can address this issue to ensure a better customer experience in the future. Thank you for your attention.
Love the tea here and workers are friendly
You can't go wrong with standard milk tea at Gong Cha. Can't speak to their more slushy or jelly themed options, but their milk tea/boba offerings are very high quality and tasty without being too sweet. They of course offer the ability to adjust your ice and sweetness level and service was fast.
The mango frozen drink with mango pearls is exquisite—I would come back a thousand times just for it. I highly recommend it. The matcha, on the other hand, is pretty standard, nothing special.
Drinking it by the window while looking out at Chinatown was a nice experience. The music was really loud, and at one point, the worker went to the back to take a phone call, leaving us completely alone in the store.
I was excited, I had been wanting to try Gong Cha for a while even though my friends said that the taste can be equal to a "Kung Fu Tea or Tiger Sugar" and that it was not a big deal, I still had high expectations. I had signed up for the app and even invited a family member to download the app and get a discount promotion and IT DIDN'T WORK, it says my referred friend signed up but they never gave me any discount or referral promotion. I tried to order through the app but the location of New York did not appear. I had to order through the touch screen. I tried to sign up with my phone number associated with my account and it appeared as if I needed to register again as a new user 🤦🏻♀️ I finally placed my order, paid by card and the receipt says I didn't get any points for the purchase. I don't really understand how membership works on Gong Cha 🤷🏻♀️ When I got the drinks, I was completely saddened and disappointed because the presentation was different from what I got and the taste was too sweet. The strawberry cheesecake was too sweet on top and had a too salty and tart bottom. Sadly, I will have to uninstall the app and not buy again. I didn't have a pleasant experience with trying to become a loyal member and with the drinks I got :(
The taste is fine, but the waitress there was a little wired: I ordered a shin ramen there, and the disposable fork incidentally fell down to the ground. I asked the waitress whether she could give me a new one, but she just picked up the fork on the ground, washed it and gave it to me. She said to me that it’s okay. (Excuse me?) It’s the first time I encounter a situation like that.
Just bought drink and ramen cup. Fork fell down to the floor. I picked it up and ask for new one. She(boba maker) told me that it is ok to clean it up and reuse. She clean it with water and give us. I ask for new one but she want us to reuse again. Bad service other that that, drink is ✅
The ginger bread is so cute
WILL STEAL YOUR MONEY!!!! Went to get a brown sugar tea added topping brown bubba paid for it with my Apple Pay but when it was time to getting my drink they told me because it didn’t show up on there screen system they couldn’t get my drink nor give me a refund
Totally delicious..
Love it!
Restaurantji Recommends
Avoid - not good at all
Matcha latte 😍
Festive Gingerbread Bottles are back!!! Gingerbread bottles available in stores from November 18th in four flavors: Pearl Milk Tea, Taro, Strawberry Milk Tea, and Red Velvet Milk Tea.
Celebrate the season with Gong Cha Red Velvet Series drinks, available for a limited time at Gong cha. These delicious drinks include the Red Velvet Milk Tea and Red Velvet Smoothie, made with black tea, cookie crumbles, cheese foam, and sweet red velvet flavor. . Don't miss out on these delightful treats! 😋
I really like their red velvet milk tea 😋
EXPENSIVE. Good to have GongCha in Jersey city but...small boba tea for $8.50???
I’d like to share my disappointment with the service I received at your store. A shorter female staff member made me feel unwelcome by pretending not to understand Cantonese, even though she spoke it with her colleagues immediately after. Additionally, I ordered a tea with a milk cap, but was served a regular milk tea instead. I hope you can address this issue to ensure a better customer experience in the future. Thank you for your attention.
Atmosphere: 1
Food: 1
Service: 1
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