Gotan
130 Franklin St, New York
(212) 431-5200
Recent Reviews
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Gotan makes a pretty good iced latte. They also have pastries and food that accommodate many dietary restrictions, which is cool. The ambiance is fine, but not so much a coffee shop vibe. It’s a bit more restaurant-y. They don’t have WiFi which I don’t love.
Atmosphere: 3
Food: 4
Service: 4
Really mid plus along wait time when it wasn't even busy.
Service: 2
Gotan is a refreshing take on the modern café offering not just great coffee, but an inventive menu that goes beyond the basics. I tried the avocado toast with poached eggs, and it was perfectly balanced, both in flavor and presentation. Their cold brew was smooth and robust, ideal for a warm afternoon. The space is bright and airy with plenty of seating, making it perfect for casual meetings or getting work done. Staff are friendly and efficient, and the overall vibe is clean, calm, and inspiring.
Atmosphere: 5
Food: 4
Service: 4
Great coffee and atmosphere. Great location too
Atmosphere: 5
Food: 5
Service: 5
Had a breakfast sandwich and Chia...it was delicious
Atmosphere: 5
Food: 5
Service: 5
I placed an order for salad and sandwich delivery from their website. An hour later still didn't get any delivery tracking. I called the restaurant more than 15 times and no one answered the call. Left 2 VMs and still didn't hear back. Worst customer service. Avoid placing online orders from their website.
Atmosphere: 1
Food: 1
Service: 1
The food was prepared nicely and tasty, but I had a poor customer service experience. The dish I ordered comes with over easy eggs but for health reasons I cannot eat undercooked eggs so I requested them to be hard scrambled. When I got my dish, the eggs appeared over easy so I raised it to the staff. A waiter then came out to me and said Gotan doesn’t do scrambled eggs, which for one doesn’t make any sense since they’re just as easy to make if not easier than over easy eggs, but especially because Gotan has scrambled eggs elsewhere on their menu. I didn’t push it because the waiter claimed the egg yolks were well done inside, but when I checked after he left, one yolk was still soft and underdone. I didn’t appreciate them not accommodating my simple adjustment and then blatantly lying to me, especially when I was paying almost $20 for the dish in addition to other items.
Food: 4
Service: 2
Don’t blindly follow the best cafes to work remotely article that leads you here. THERE IS NO WIFI.
Beautiful cooling drinks in a chill vibe cafe. A/C was broken so it wasn’t exactly cool. Would be great on a day when it is working. Big airy windows for watching the world go by.
Atmosphere: 3
Food: 5
Service: 5
Great service and delicious coffee in a cool environment that isn’t full of tourists and it's crucially.. not Starbucks.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Never dissapoints! Great breakfast, coffee and staff
Atmosphere: 5
Food: 5
Service: 5
perfecto spot for working on your laptop, so make sure you get a table with outlet
I got the Acai bowl and was so good for something on the lighter side.
Atmosphere: 5
Food: 5
Service: 5
Great place with awesome food
Atmosphere: 5
Food: 5
Service: 5
The best almond croissant I’ve ever had. Nuff said.
Atmosphere: 5
Food: 5
Service: 5
8 years of living in Tribeca, we ate lunch here 2-3 times per week. The other day I asked for 1oz of hot water to warm up my baby’s formula and they told me they would charge me for it… LOL
NEVER AGAIN we will eat in this place or recommend it to anyone. :)
Atmosphere: 1
Food: 3
Service: 1
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