Their in-store menu shows $3 for a brownie but they charged me $3.75 before tax. Deceptive marketing.
JeanCarlos Valentin
They’ve changed the layout of the store so there’s no where to sit. Walked in, weren’t greeted by the two staff members. When asked if we can quickly eat our ice cream and donut inside since it was -10 degrees outside, they said no. So me and my bf sat outside. I understand they don’t have seating inside but how inconvenient would it be if you just let us stand inside for a few minutes and eat our ice cream since it’s so cold outside? We were the only customers anyway. The ice cream was good and the donut tasted fresh.
V Ac
Great flavors!!
jasumin
i went there at 3:30 pm at it was closed ?
Cornelia H
Oh wow! Belgian chocolate ice cream is amazing! New management with great service.
Kevin Clark
Location I supposed to be open but they posted a sign they aren’t. Absolutely terrible location that doesn’t care. Closed longer than 30 minutes
Samir Nawaz
Good variety of donuts & ice creams with creative flavors.
Otter Berry Farm
Must stop! SO good!
Michael Campbell (MC)
Stay away from this gauging illegal place. They charge a $7.03 service charge for the privilege to talk to them and then - $4.49 delivery charge. For a for two ice creams and 4 donuts!!! $37.60 and that’s even before tip!!! Stay away. They take advantage. Let’s boycott and get them closed and shut down!!!
Went late, donuts were dry. Chocolate glazed and sour cream. I dunno what else to say — my friend who loves and was craving them threw them in the trash.
Steven Mac
Guy working there was really nice, my cinnamon toast crunch doughnut was pretty good especially with the strawberry shortcake ice cream
Amber Lee
Something out of a fever dream, we went to Holey Cream after a Broadway show looking for a late night treat. When we arrived they had a very limited inventory, although that’s understandable given the time at night. The more concerning thing was that upon entering we were not greeted by the worker who watched us come in and who we made eye contact with, who was also watching video on her phone in the back while she saw us come in at that. Also, she had a baby with her on her back in a baby backpack, which while we understand the need to take care of your child, we cannot see how that is a good idea when working around open food.
After standing there for 30 seconds she came up to us and said “are you ready to order?” and we quickly got our oreo donut and left. The donut was okay, not great but not bad, certainly would’ve been better if not left out in the open all day, assuming it was freshly made that day. This is probably an outlier experience but it’s what we experienced so if you want to test your luck go ahead, we just won’t again.
Nasreddine Mzoughi
Poor service & the new manager have a horrible attitude towards everyone.
Sean Lavin
Place has gone downhill after it reopened following renovations. Hours are not dependable. It was closed tonight despite advertising being opened. Whenever I go they don’t have hot fudge. I walk to carvel now instead.
Nice and very good welcome by worker
Their in-store menu shows $3 for a brownie but they charged me $3.75 before tax. Deceptive marketing.
They’ve changed the layout of the store so there’s no where to sit.
Walked in, weren’t greeted by the two staff members. When asked if we can quickly eat our ice cream and donut inside since it was -10 degrees outside, they said no. So me and my bf sat outside. I understand they don’t have seating inside but how inconvenient would it be if you just let us stand inside for a few minutes and eat our ice cream since it’s so cold outside? We were the only customers anyway.
The ice cream was good and the donut tasted fresh.
Great flavors!!
i went there at 3:30 pm at it was closed ?
Oh wow! Belgian chocolate ice cream is amazing!
New management with great service.
Location I supposed to be open but they posted a sign they aren’t. Absolutely terrible location that doesn’t care. Closed longer than 30 minutes
Good variety of donuts & ice creams with creative flavors.
Must stop! SO good!
Stay away from this gauging illegal place. They charge a $7.03 service charge for the privilege to talk to them and then - $4.49 delivery charge. For a for two ice creams and 4 donuts!!! $37.60 and that’s even before tip!!! Stay away. They take advantage. Let’s boycott and get them closed and shut down!!!
Restaurantji Recommends
Went late, donuts were dry. Chocolate glazed and sour cream. I dunno what else to say — my friend who loves and was craving them threw them in the trash.
Guy working there was really nice, my cinnamon toast crunch doughnut was pretty good especially with the strawberry shortcake ice cream
Something out of a fever dream, we went to Holey Cream after a Broadway show looking for a late night treat. When we arrived they had a very limited inventory, although that’s understandable given the time at night. The more concerning thing was that upon entering we were not greeted by the worker who watched us come in and who we made eye contact with, who was also watching video on her phone in the back while she saw us come in at that. Also, she had a baby with her on her back in a baby backpack, which while we understand the need to take care of your child, we cannot see how that is a good idea when working around open food.
After standing there for 30 seconds she came up to us and said “are you ready to order?” and we quickly got our oreo donut and left. The donut was okay, not great but not bad, certainly would’ve been better if not left out in the open all day, assuming it was freshly made that day. This is probably an outlier experience but it’s what we experienced so if you want to test your luck go ahead, we just won’t again.
Poor service & the new manager have a horrible attitude towards everyone.
Place has gone downhill after it reopened following renovations. Hours are not dependable. It was closed tonight despite advertising being opened. Whenever I go they don’t have hot fudge. I walk to carvel now instead.
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