Great New Orleans inspired drinks. The bartenders were very friendly, attentive and helpful. Highly recommend for a date or just to hang out with friends. Good acoustics and atmosphere for having a
Atmosphere: 5
Food: 5
Service: 5
Cindy Bergen, Realtor
Service was incredibly friendly and engaging! Drinks were fabulous!
Atmosphere: 5
Service: 5
Nel A
Ben was an amazing bartender, gave us great service and made us feel as if we were the only customers at a very packed place.
Atmosphere: 5
Food: 5
Service: 5
Aidan Lambert
Delicious gumbo. Good alcohol. Genuine vibes. Happy staff (shout to Jonathan). Is there anything else?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gumbo
Aoife MK
For a party of two we were charged $2 for two refillable glass bottles of tap water which they decided to categorize on the bill as “charity water” I mean … How disgusting. I have never been charged for tap water in the many years I have lived in New York and certainly will NOT be returning here to pay for something I can get for free out of my own tap. Aside from that the food and drinks were very overpriced, the hushpuppies were extremely dry and the tiny cramped tables with roaring loud music led to an overall uncomfortable experience. Don’t recommend.
Atmosphere: 2
Food: 2
Service: 2
Craig Villamor
Kitschy. Imagine an old school Chili’s but with a maritime theme. Pretty good drinks. Steak frites is ? especially the “fries”.Skip dessert because that is ?️
Atmosphere: 3
Food: 4
Service: 5
Craig Villamor
Steak frites are amazing.
faith manito
Such a welcoming environment with friendly staff. The food is delicious and the drinks are well made. Nice ambience for a date. Order the desserts as well. And get the Lobster Frite! :) (Kitchen closes at 1045pm)
Atmosphere: 5
Food: 5
Service: 5
inci Gurun
Horrible service. Mean service staff.
Atmosphere: 1
Food: 1
Service: 1
Lisa Abuaf
The service was terrible, it took 30 minutes to get a vodka soda. Very disappointed with the service and overall experience. The servers were extremely entitled and rude.
I had the worst experience ever. Extremely rude, unprofessional, and impolite service - very disappointed
Ann Pisacano
What a great place!!! Wonderful atmosphere, food and people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Grits, Lobster Frites
Jimmy Z.
Sigh. Easily the worst-managed restaurant we have dined at in at least ten years. Between our appetizers being cleared and our entrees being served, our server--unbeknownst to us--went on break and never returned. This was at 8pm. At no point did mgmt or our new server, who was actually a busser, inform us of this change. More on this later. Let's talk food...The BBQ Shrimp app was quasi-inedible due to a heavy hand in the kitchen with the salt. Ditto the fully inedible gumbo. And I say this as a salt fiend, myself! The hush puppies were like warm at best.After ordering a 2nd round of drinks when the apps were cleared--a beer and glass of wine--the beer came out promptly while the wine order was dropped. Ten minutes later the new server/busser informed us they had run out of that wine (who runs out of Sauvignon Blanc at 8:15 on a Saturday night?!) so we ordered a Chardonnay. It was at this point that we told our server the gumbo was oversalted. Then the manager came by. He had clearly been made aware of our concerns re: oversalting. His patronizing response rendered in a patronizing tone with a smug smile: "yes, the flavors are bold." Meanwhile, we were still waiting on the wine, which he pledged to get to us ASAP. That never happened. Another ten minutes then passed. At this point, I got up from the table since no server or manager was in sight. Of course, the manager was holding court at the maitre'd stand and gabbing away rather than making rounds. I explained our growing dissatisfaction and returned to our table. Suddenly he appeared at our table with the wine and offered us dessert on the house. No coffee. We ordered King Cake and a check. FYI - we didn't ask that anything be comp'd or even suggest it. In thirty seconds--no, really--dessert arrived and at the same time he literally thrust the iPad in my face with the same smugness we'd seen from him earlier as he said with self-satisfaction: "Since you asked for a check." Of course, the check wasn't itemized. He noticed me observing this fact and to his credit said "I will bring you an itemized bill." When he returned, he dropped two Jello-O shots on the table and mumbled something unintelligible about them accompanying dessert. I looked at the check. Appropriately, he had knocked off a round of drinks, the gumbo and the cake from the bill. When I paid, he smiled with disingenuous autopilot plasticity and said "I hope you will come see us again." We said "No, we won't." We don't understand how poorly trained a manager must be to not say: "I am so sorry we failed to meet your expectations with both food and service. I hope that our having taken some items off the bill can in some small way offset your disappointment. We know that we didn't get it right tonight and we apologize." That is Hospitality 101. Instead, we got stuck with a guy who could barely mask his disdain for us and projected an attitude of "I can't be bothered." We are fans of this restaurant company's operators and were happily among the first guests at Pilot in Brooklyn. While the decor and vibe at Holywater are A+, the curtains don't match the drapes. What a shame. Sadly, this is an Instagram restaurant - great optics, poor execution. Ownership would do well by hiring or bringing back spotters. The only thing worse than a lousy meal with lousy service is lousy management. Be better.ps. The manager asked us if we knew what was in the King Cake. We said "yes, we know it's a baby." He corrected us, "No, it's an emblem." WTF?!?!pps. When I made the Resy, I made a request in the notes section to pls not seat us adjacent to restrooms, kitchen door, or servers station. Guess where they initially sat us? Directly next to rest rooms despite several empty tables. You can't make this stuff up. Epic fail, categorically.
Stephanie Sutherlin
Spent NYE here and could not have asked for a better time! Four course dinner, live music, AMAZING staff. We spent a lot of time deciding where to ring in the new year and we absolutely chose correctly! We can’t wait to go back and try a normal day. I imagine this place is awesome every day of the year!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shishito Peppers, Oysters & Caviar, Caviar Tater Tots
Brad B.
What a fun place. Funky decor, like selling, emptied out there beautiful barn mainly old photos and artwork incredibly friendly staff fun drink, concoctions, and the barbecue shrimp was very good. They don't pour heavily but the vibe is good he sort of don't care.
Great New Orleans inspired drinks. The bartenders were very friendly, attentive and helpful. Highly recommend for a date or just to hang out with friends. Good acoustics and atmosphere for having a
Atmosphere: 5
Food: 5
Service: 5
Service was incredibly friendly and engaging! Drinks were fabulous!
Atmosphere: 5
Service: 5
Ben was an amazing bartender, gave us great service and made us feel as if we were the only customers at a very packed place.
Atmosphere: 5
Food: 5
Service: 5
Delicious gumbo. Good alcohol. Genuine vibes. Happy staff (shout to Jonathan). Is there anything else?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gumbo
For a party of two we were charged $2 for two refillable glass bottles of tap water which they decided to categorize on the bill as “charity water” I mean … How disgusting. I have never been charged for tap water in the many years I have lived in New York and certainly will NOT be returning here to pay for something I can get for free out of my own tap. Aside from that the food and drinks were very overpriced, the hushpuppies were extremely dry and the tiny cramped tables with roaring loud music led to an overall uncomfortable experience. Don’t recommend.
Atmosphere: 2
Food: 2
Service: 2
Kitschy. Imagine an old school Chili’s but with a maritime theme. Pretty good drinks. Steak frites is ? especially the “fries”.Skip dessert because that is ?️
Atmosphere: 3
Food: 4
Service: 5
Steak frites are amazing.
Such a welcoming environment with friendly staff. The food is delicious and the drinks are well made. Nice ambience for a date. Order the desserts as well. And get the Lobster Frite! :) (Kitchen closes at 1045pm)
Atmosphere: 5
Food: 5
Service: 5
Horrible service. Mean service staff.
Atmosphere: 1
Food: 1
Service: 1
The service was terrible, it took 30 minutes to get a vodka soda. Very disappointed with the service and overall experience. The servers were extremely entitled and rude.
Restaurantji Recommends
I had the worst experience ever. Extremely rude, unprofessional, and impolite service - very disappointed
What a great place!!! Wonderful atmosphere, food and people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Grits, Lobster Frites
Sigh. Easily the worst-managed restaurant we have dined at in at least ten years. Between our appetizers being cleared and our entrees being served, our server--unbeknownst to us--went on break and never returned. This was at 8pm. At no point did mgmt or our new server, who was actually a busser, inform us of this change. More on this later. Let's talk food...The BBQ Shrimp app was quasi-inedible due to a heavy hand in the kitchen with the salt. Ditto the fully inedible gumbo. And I say this as a salt fiend, myself! The hush puppies were like warm at best.After ordering a 2nd round of drinks when the apps were cleared--a beer and glass of wine--the beer came out promptly while the wine order was dropped. Ten minutes later the new server/busser informed us they had run out of that wine (who runs out of Sauvignon Blanc at 8:15 on a Saturday night?!) so we ordered a Chardonnay. It was at this point that we told our server the gumbo was oversalted. Then the manager came by. He had clearly been made aware of our concerns re: oversalting. His patronizing response rendered in a patronizing tone with a smug smile: "yes, the flavors are bold." Meanwhile, we were still waiting on the wine, which he pledged to get to us ASAP. That never happened. Another ten minutes then passed. At this point, I got up from the table since no server or manager was in sight. Of course, the manager was holding court at the maitre'd stand and gabbing away rather than making rounds. I explained our growing dissatisfaction and returned to our table. Suddenly he appeared at our table with the wine and offered us dessert on the house. No coffee. We ordered King Cake and a check. FYI - we didn't ask that anything be comp'd or even suggest it. In thirty seconds--no, really--dessert arrived and at the same time he literally thrust the iPad in my face with the same smugness we'd seen from him earlier as he said with self-satisfaction: "Since you asked for a check." Of course, the check wasn't itemized. He noticed me observing this fact and to his credit said "I will bring you an itemized bill." When he returned, he dropped two Jello-O shots on the table and mumbled something unintelligible about them accompanying dessert. I looked at the check. Appropriately, he had knocked off a round of drinks, the gumbo and the cake from the bill. When I paid, he smiled with disingenuous autopilot plasticity and said "I hope you will come see us again." We said "No, we won't." We don't understand how poorly trained a manager must be to not say: "I am so sorry we failed to meet your expectations with both food and service. I hope that our having taken some items off the bill can in some small way offset your disappointment. We know that we didn't get it right tonight and we apologize." That is Hospitality 101. Instead, we got stuck with a guy who could barely mask his disdain for us and projected an attitude of "I can't be bothered." We are fans of this restaurant company's operators and were happily among the first guests at Pilot in Brooklyn. While the decor and vibe at Holywater are A+, the curtains don't match the drapes. What a shame. Sadly, this is an Instagram restaurant - great optics, poor execution. Ownership would do well by hiring or bringing back spotters. The only thing worse than a lousy meal with lousy service is lousy management. Be better.ps. The manager asked us if we knew what was in the King Cake. We said "yes, we know it's a baby." He corrected us, "No, it's an emblem." WTF?!?!pps. When I made the Resy, I made a request in the notes section to pls not seat us adjacent to restrooms, kitchen door, or servers station. Guess where they initially sat us? Directly next to rest rooms despite several empty tables. You can't make this stuff up. Epic fail, categorically.
Spent NYE here and could not have asked for a better time! Four course dinner, live music, AMAZING staff. We spent a lot of time deciding where to ring in the new year and we absolutely chose correctly! We can’t wait to go back and try a normal day. I imagine this place is awesome every day of the year!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shishito Peppers, Oysters & Caviar, Caviar Tater Tots
What a fun place. Funky decor, like selling, emptied out there beautiful barn mainly old photos and artwork incredibly friendly staff fun drink, concoctions, and the barbecue shrimp was very good. They don't pour heavily but the vibe is good he sort of don't care.