Horrible dinner experience! The staff rushed us and DEMANDED tip. Would leave 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Jason Smalls Jr.
I wish I could leave 0 stars. The staff was very unfriendly and unwelcoming. The way they close out their tables is absolutely unprofessional. They practically force you to tip after rushing you to eat. I’ve never experienced anything like it and don’t plan on returning .
Atmosphere: 1
Food: 3
Service: 1
Lauren Cobain
The food was great…but that was it. The customer service sucked. It started out great but my table was RUDELY rushed by the staff to leave and then FORCED TO TIP. Granted there are timed dining options, however the table near us that came in around the same time did not receive the same treatment. When we got the bill and decided to leave tip section blank due to the rushing and harsh attitudes, the lady handed it back to us . We ended up tipping her much more than deserved and she looked at our money with disgust. WILL NOT BE RETURNING. NEED TO LEARN HOW TO TREAT CUSTOMERS!!
Atmosphere: 1
Food: 3
Matthew Wong
Yikes.
Atmosphere: 1
Food: 2
Service: 1
Makee
The food is not fresh, all frozen meat, sometimes taste sour. Won’t come again. Unlimited drinks are nice though.
Atmosphere: 3
Food: 2
Service: 4
Anson Li
Food was not fresh especially the shrimp and other seafood. Had diarrhea for two days after this meal. Would def not recommend it
Steph W
Ambiance (4/5): Plenty of seating and we were spaced far enough apart from other patrons. The sauce station is tucked away in a cramped corner. It felt like a no-frills hot pot place. Service (5/5): We never felt rushed and felt like the service was on point. The time from when we order to delivery is definitely faster than competitors. Food (4/5): The shared pot has 2 flavors to choose from. Meats selection tasted great and there was a variety of veggies and noodles to pick from. The AYCE also includes soft drinks (loved the grass jelly) and an ice cream bar with like 12 different flavors with toppings like M&Ms and pocky sticks! Orders are placed via a paper menu. There were no premium meats and there was a lack of sauce options. We did not try any of the seafood.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hot Pot, All You Can Eat Hot Pot
YUXUAN Wu
Poor service, no tips
Atmosphere: 1
Food: 5
Service: 1
Tiger Mou
I feel the quality has declined over time. Broth was boring and essentially just very lightly flavored water with nothing solid inside. (Pork bone soup had no pork or bone, tomato soup had no solid tomato) For the price there are a lot of better options in Manhattan for hot pot.
Drink options and ice cream was the usual stuff
Food was average
Building feels like it's on its way out and needs some fixing
Atmosphere: 3
Food: 2
Service: 4
sammi zheng
Great dining experience. Large selection of soup base, seafood, meat, veggies, etc. Food is relatively fresh. Service is immaculate, servers were very attentive and helped cleared our empty plates quickly. They were also quick to bring us our dishes. Loved the Gelato bar and the unlimited drinks. I've visited this place twice and it hasn't let me down. I think this place is ran by a family so if you're about supporting local and family business, I would highly recommend this location.
Vegetarian options: Lots of veggie options
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gelato, All You Can Eat Hot Pot
Authentic Chinese hot pot in China town Had a blast eating tons and tons of food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Pot
Braam van Eeden
A wonderful hot pot restaurant. Great soup flavors, 5 spicy levels, several choices of meat and other food and All You Can Eat ?. I have been here many times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Fish, Seafood, Fish Cake, Soup, Fish Ball, Enoki Mushroom, All You Can Eat Hot Pot
Olga Burfan
Very friendly and attentive staff, food is super, price is totally fine for the all-you-can-eat including drinks and even ice cream.
Atmosphere: 4
Food: 5
Service: 5
Lydia H
Decently priced hotpot with very attentive staffs. I like the spicy soup the best. Good quality meat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Hot Pot
Alejandra Aragon
The place was pretty nice we went there for lunch on a Sunday right after it opened and we had the place to ourselves.
The waitress was very nice. She even invited us to order a second round since we had finished everything we ordered.
It is a bit pricey for Chinatown but the food tasted good and they have a large selection of complimentary drinks and ice cream.
If you like spicy food order the hottest one since the medium was not very spicy. The fish egg ball was tasty, shrimp paste too, and the meat was tasty as well.
Highly recommended for special occasions.
Make sure to go hungry!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Fish Ball, All You Can Eat Hot Pot
Horrible dinner experience! The staff rushed us and DEMANDED tip. Would leave 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
I wish I could leave 0 stars. The staff was very unfriendly and unwelcoming. The way they close out their tables is absolutely unprofessional. They practically force you to tip after rushing you to eat. I’ve never experienced anything like it and don’t plan on returning .
Atmosphere: 1
Food: 3
Service: 1
The food was great…but that was it. The customer service sucked. It started out great but my table was RUDELY rushed by the staff to leave and then FORCED TO TIP. Granted there are timed dining options, however the table near us that came in around the same time did not receive the same treatment. When we got the bill and decided to leave tip section blank due to the rushing and harsh attitudes, the lady handed it back to us . We ended up tipping her much more than deserved and she looked at our money with disgust. WILL NOT BE RETURNING. NEED TO LEARN HOW TO TREAT CUSTOMERS!!
Atmosphere: 1
Food: 3
Yikes.
Atmosphere: 1
Food: 2
Service: 1
The food is not fresh, all frozen meat, sometimes taste sour. Won’t come again. Unlimited drinks are nice though.
Atmosphere: 3
Food: 2
Service: 4
Food was not fresh especially the shrimp and other seafood. Had diarrhea for two days after this meal. Would def not recommend it
Ambiance (4/5): Plenty of seating and we were spaced far enough apart from other patrons. The sauce station is tucked away in a cramped corner. It felt like a no-frills hot pot place.
Service (5/5): We never felt rushed and felt like the service was on point. The time from when we order to delivery is definitely faster than competitors.
Food (4/5): The shared pot has 2 flavors to choose from. Meats selection tasted great and there was a variety of veggies and noodles to pick from. The AYCE also includes soft drinks (loved the grass jelly) and an ice cream bar with like 12 different flavors with toppings like M&Ms and pocky sticks! Orders are placed via a paper menu. There were no premium meats and there was a lack of sauce options. We did not try any of the seafood.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hot Pot, All You Can Eat Hot Pot
Poor service, no tips
Atmosphere: 1
Food: 5
Service: 1
I feel the quality has declined over time.
Broth was boring and essentially just very lightly flavored water with nothing solid inside. (Pork bone soup had no pork or bone, tomato soup had no solid tomato)
For the price there are a lot of better options in Manhattan for hot pot.
Drink options and ice cream was the usual stuff
Food was average
Building feels like it's on its way out and needs some fixing
Atmosphere: 3
Food: 2
Service: 4
Great dining experience. Large selection of soup base, seafood, meat, veggies, etc. Food is relatively fresh. Service is immaculate, servers were very attentive and helped cleared our empty plates quickly. They were also quick to bring us our dishes. Loved the Gelato bar and the unlimited drinks. I've visited this place twice and it hasn't let me down. I think this place is ran by a family so if you're about supporting local and family business, I would highly recommend this location.
Vegetarian options: Lots of veggie options
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gelato, All You Can Eat Hot Pot
Restaurantji Recommends
Authentic Chinese hot pot in China town
Had a blast eating tons and tons of food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hot Pot
A wonderful hot pot restaurant. Great soup flavors, 5 spicy levels, several choices of meat and other food and All You Can Eat ?. I have been here many times.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Fish, Seafood, Fish Cake, Soup, Fish Ball, Enoki Mushroom, All You Can Eat Hot Pot
Very friendly and attentive staff, food is super, price is totally fine for the all-you-can-eat including drinks and even ice cream.
Atmosphere: 4
Food: 5
Service: 5
Decently priced hotpot with very attentive staffs. I like the spicy soup the best. Good quality meat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All You Can Eat Hot Pot
The place was pretty nice we went there for lunch on a Sunday right after it opened and we had the place to ourselves.
The waitress was very nice. She even invited us to order a second round since we had finished everything we ordered.
It is a bit pricey for Chinatown but the food tasted good and they have a large selection of complimentary drinks and ice cream.
If you like spicy food order the hottest one since the medium was not very spicy. The fish egg ball was tasty, shrimp paste too, and the meat was tasty as well.
Highly recommended for special occasions.
Make sure to go hungry!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot, Fish Ball, All You Can Eat Hot Pot
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