JOE & THE JUICE
2460 Broadway, New York
(646) 741-8640
Recent Reviews
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Staff was so friendly and helpful. I really enjoyed my sandwhich and having a place to relax between work. They showed me how to download the app and get free rewards.
Atmosphere: 5
Food: 5
Service: 5
I had to go into the store to address how my mother was treated, and I was extremely disappointed. My mother stood waiting for 10 minutes before being greeted, and when she finally placed her order for 10 Tunacados (as we were feeding a group that specifically requested them), the response from the staff was shockingly unkind.
The woman employee rolled her eyes after hearing the order, and later, when another male employee came downstairs, she made a point to highlight our order, and my mother heard him saying, ‘Wow, 10???’ and she was telling him to be quiet after pointing my mother out. This behavior was unnecessary and made us feel uncomfortable.
I reminded them respectfully to treat people with kindness because you never know what someone might be going through. My mother tipped despite the poor treatment, and I still can’t believe the lack of kindness shown to paying customers. I hope this serves as a reminder to treat every guest with respect, no matter the size of their order or circumstances. You might ruin someone’s day without even realizing it. Sad and disappointing experience.
You need to hire more people. It shouldn’t take 30 minutes for an order. Why is there one person servicing a dozen in the location?
Atmosphere: 1
Food: 1
Service: 1
Best coffee in the neighborhood and it’s actually made! At Blank Street just across the street, it’s an automated machine and all of their concoctions have aftertastes. The people here are friendly, always accommodate my children and the payment machine gives me an option to opt out of tipping unlike alllll the other shops in the area. I of course always leave a tip because they’re great here. Blank may look fancy and have an entire army of a staff but Joe & The Juice is always quiet, no dogs and the modern decor is inviting.
Atmosphere: 5
Food: 5
Service: 5
Joe and the juice replied to my message so I had to update my review, I’ve lived in a hunch of other states before moving to nyc, I’ve seen Joe & the juice on every single social media platform and I have been wanting to try it for years, this was my very first visit, everyone was kind and my tunacado and matcha was amazing the site is really beautiful and I love the packaging, I’ll def be back!
Atmosphere: 5
Food: 5
Service: 5
Employees are stupid and lazy, juice is overpriced
Service: 1
My daughter and I got multiple cortados, juices and Tunacados here recently whilst staying in the area. The girls who work here are just so lovely! They knew my coffee order by my third morning and we were greeted with smiles every day. Would definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Service simply sucks .
terrible vibes and prices. i feel bad for the people working there, hopefully they can find better jobs.
All discreet.We tried the sandwiches, rating 6.Smoothies and juice a little expensive.Bathroom not accessible.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Amazing food and drinks, but most of all, the staff is incredible!!!! It’s my go-to coffee place :)
Atmosphere: 5
Food: 5
Service: 5
Joe & The Juice is one of my favorite go-to’s when I’m hungry but need something quick and not crazy overpriced. The avocado sandwich is my favorite. I have tried the tuna Otto and the new eggcado breakfast sandwich. I liked it but messy for on the go and I like the bread on the sandwiches better.It’s been a while since I had one of their juices or shakes, the blue magic was good from what I remember. I really love their chai latte (w/almond), they use Tazo concentrate. The service is usually pretty quick and friendly. If it’s busy, it can take a while.
Atmosphere: 5
Food: 4
Service: 4
Great location! I come here a few times during the week. The staff are friendly and extremely knowledgeable. Their juices seem to be better than any location I’ve been to so far!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tunacado, Iron Man
I came here three times within the past week and will likely not be coming back or at least not often despite the convenient location. It wasn’t crowded yet I had to wait so long to get a joes club and a muffin. I wasn’t disappointed the first time despite the wait. Second time, I just came in for a ready to go muffin, that for whatever reason, took the cashier between five to ten minutes to hand over to me. They apologized and that was that. Third time, I waited for about twenty minutes for a joes club and a muffin. No apologies this time. She could have at least gave me the muffin so I had something to eat while I waiting for the sandwich. The joes club wasn’t as tasty compared to the first time I had it.
Atmosphere: 4
Food: 3
Service: 2
I just went into this location to get a hot coffee and a tunacado sandwich and just to warm up because it was quite cold today in nyc (45f). When I went in there to order the door was propped open widely and after ordering and trying to choose a place to sit, the long bench by the window across the ordering corner was occupied by this guy who was practically laying down all the way horizontally. And since I didn’t have want to sit at the bar style high tops, I had to go to the tables by the door, but it was very cold with the door open. I asked the girl behind the counter if I could close the door she said “no, because it gets very hot back here” and I said I will be here for only about 15 minutes just to finish my coffee and sandwich, can we just close it until I’m gone, she goes “no it gets hot in here”. And I had no other choice but to eat in the cold. And I found out the guy who was laying down on the bench inside was either the friend or the boyfriend of the girl who is behind the counter. What kind of service is that? Why a paying customer has to sit in the cold and drink/eat their food and drink? I went in there with a sole purpose of warming up with a hot cup of coffee, but I instead wasted my $20 and ate in the cold. Do better! Train your staff with professionalism and respect for customers, and do something about their friends just laying down in the shop where paying customers could sit down”
Atmosphere: 1
Food: 3
Service: 1
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