Joe's Ginger

25 Pell St, New York
(212) 285-0999

Recent Reviews

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Jason Wang

Not great. Very slimey soup douplings with weird chunks and questionable doneness. Not welcoming atmosphere. Forced tip, cash only.

Atmosphere: 1

Food: 1

Service: 1

Sophie Romine

Do not come here. The service is so passive and rude, the food is overpriced and bland. We only came because our favorite spot had a crazy line and completely regret it. So many better options in Chinatown…

Atmosphere: 1

Food: 1

Service: 1

Michelle Guerreo

I’ve visited this establishment before and enjoyed bringing friends here, but unfortunately, my recent experience was a major disappointment. The service was consistently unprofessional; our server was visibly impatient and dismissive, even becoming argumentative when a simple drink order mistake was pointed out.

Most concerning, however, was the food quality. We were served a pork dish that was still frozen/raw in the center. When we decided to leave a modest tip reflecting the poor service and food safety issues, the server confronted us publicly at the table to demand more. As a New Yorker, I have a high bar for efficiency and don't mind a 'no-frills' attitude, but there is a line between being direct and being outright disrespectful.

Atmosphere: 2

Food: 3

Service: 1

Jr

Such a good atmosphere ruined by the server (older Asian women)

The food was great up until the final order.
To top off the rude service we got served raw pork, which I found out it was raw after eating one.

The service was very rushed and passive aggressive since the beginning.

Regardless of everything we tipped, all though it was the minimum, I thought it was fair due to the service and raw food experience.
We ordered egg rolls and they were laughable small, it was 99% roll dough. They had virtually no filling.

The older server counted the money infront of us and decided to call us out infront of the establishment for the light tip.
The audacity.
I should have left nothing.
So many better choices around. Skip it

Atmosphere: 5

Food: 2

Service: 1

foochimama

This place deserves a 0 star. Trust your fellow google reviewers and absolutely stay away! Horrible service, awful food, ridiculous portion.

Atmosphere: 1

Food: 1

Service: 1

Jeff Adams

Came here on Christmas and the food and service both sucked.

Atmosphere: 3

Food: 2

Service: 1

RH P

The food here is tops! This is our second favorite place in Chinatown. No one goes to Chinese restaurants for wonderful service or atmosphere, IMO, so I will keep going here for my fave soup dumplings and BBQ pork buns.

Atmosphere: 3

Food: 5

Service: 2

Janeth Velazquez

Very disappointing coming back to this place that used to be really good, but got served undercooked dumplings. How can they mess up the food they are experts in.

Atmosphere: 3

Food: 1

Service: 1

Amanda Hahn

Went on a dumpling crawl and this place was second best. Soup dumplings couldn’t have been more perfect though! Super crowded spot

Atmosphere: 3

Food: 4

Service: 3

Angela

The elderly owner of this restaurant clearly doesn’t care about the quality of the food that comes out of her kitchen. While the wait staff were polite and professional, she herself was an absolute nightmare to deal with.
The food was truly disappointing. The oil used tasted old and rancid — I immediately had to spit it out. My toddler was hungry, but there was no way I could feed him that food. We ordered a Shanghai-style dish that should have included shrimp and mushrooms, but instead it was made with cheap meat and vegetables. The cutbacks were obvious, and the scallion pancakes tasted frozen and flavorless.
When we politely gave feedback about the quality of the dish, the owner became defensive and tried to bully us, insisting that nothing was wrong. She claimed they “only use new oil” because they have “so many customers,” yet the restaurant was completely empty on a Saturday night — we only ended up here because our favorite Shanghai spot nearby had a 40-minute wait.
She even demanded we pay for the dish despite our concerns. The experience was unpleasant from start to finish. I will never visit this place again, and it’s a shame to see such a poorly run restaurant misrepresenting the neighborhood’s dining scene.

Atmosphere: 1

Food: 1

Service: 1

Shane

Service terrible as soon as we walk in. Ordered the soup dumplings, cold noodles, shu mai. They were all disgusting. If you love chinese food, go to flushing.

Atmosphere: 1

Food: 1

Service: 1

Nicole Alaeva

We ordered the tiny pan fried pork buns and the pan friend dumplings. They came out way too doughy and just straight flavorless. In the end when we weren’t even finished with the dishes meaning the plates weren’t empty and we didn’t give any indication to imply that we were ready for the check, the waiter comes by, quickly says “all set?” and drops the check without us having even a chance to process what he said much less respond. The place didn’t seem welcoming at all and the lady at the desk kept staring. The prices are also unjust for the portion size they serve.

Atmosphere: 1

Food: 1

Service: 1

Karla Myerston

This is the WORST restaurant I had ever eating in NYC in 25 years living here. It is definitely a tourist trap. The food was disgusting, poor quality meat, rotten shrimp, soggy “crispy fried noddles” and besides this, they overcharged us. AVOID!!! AVOID!!! AVOID!!!

Atmosphere: 2

Food: 1

Service: 3

susana gordon attias

Terrible food, old shrimp , old fry noodles. Burnt pancakes. The manager made herself the addition and took 20$ for herself. Get ready to get disappointed.

Kim

The xiaolongbao was actually great! Service really bad.

Atmosphere: 1

Food: 3

Service: 1

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