The food is great—I’ll give them that. The soup dumplings are especially good. But the service? Absolutely terrible. It’s like they don’t want customers in the store. I placed a takeaway order, and since it was taking a while, I sat down to eat from the box once I got it. They practically kicked me out and told me I couldn’t eat there. Why? Still no idea. It was rude, unwelcoming, and completely unnecessary. Great food, but the service leaves a horrible taste.
Atmosphere: 1
Food: 4
Service: 1
Alexandrea Sharpe
Shocking. Avoid at all costs
Cee Bee
AVOID. The rudest staff in NYC, not to mention aggressive if you speak up in anyway. Expensive prices for small portions. Dumplings were cold, small, bland and undercooked. Had to stop myself laughing at the spring rolls as they arrived, thin like a pencil with no filling. The restaurant itself was cramped with no atmosphere, no music and the staff stared at us the whole time. 100 options on the menu so it takes so long to look through, but the staff hurry you constantly, even forcibly handling the menu from our hands while reading. First experience in Chinatown was a big disappointment thanks to Joe’s Ginger.
Chiara Guerra
food was so bad. such a low quality and pricey. service really rude. definitely do not recommend!
Satomi
Because I didn't have the internet to read reviews first, I went into this rubbish restaurant. The waiter's attitude was extremely bad, not just unfriendly, but even hostile. The rice was very small, there were only five dumplings in a serving, and the chive box was the size of a palm. I don't know how it survived until now.
Atmosphere: 1
Food: 1
Service: 1
Rio Lu
Pans fried dumplings (生煎包和锅贴） are not great —the dough was too thick, the filling was scant and dry, and the bottom was not crispy enough. And they charged more than $17 for these two dishes when they should cost $15.44 including tax. On top of that they ask for additional tips.
Joice Chen
The worst service I’ve ever met before, rude! Asked for another dish of ginger vinegar, was ignored. food compared to other Shanghainese/Chinese restaurant just ok, won’t come back.
Atmosphere: 4
Food: 4
Service: 1
Anup S
Rude staff, mediocre food at best, don’t waste your time and pick another place in
Atmosphere: 1
Food: 2
Service: 1
David Cunningham
The #2 soup dumplings were really good. I'm a newbie to this and didn't expect the soup to be inside the dumpling... I would go back for this dish because it was super delicious. Also had vegetable buns - this was great too. Unfortunately they do not have vegetarian soup dumplings.
The service/staff was adequate, they serve food fast and roll their eyes when you take to long to make a decision. The restaurant was clean, but small.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Joe's Famous Pork Meat Soup Dumplings
椎名ㄗ芸
Worst fried buns ever. Soft and dry. I wonder if any chefs have ever eaten pan-fried buns in Shanghai. The crab noodle dumplings are okay. They have soup, meat flavor and cabbage on the bottom of the cage, but I don’t know where the crab noodle is.
At that time, except for me, there were only white faces in the store, perhaps to cater to white tastes.
The service is the worst I encountered in a store in the United States. If you want to experience it, you can give it a try.
The waiter was very unfriendly and forced us to give tip. The restaurant was cold but the food was ok.
Isabella Z
Jin Jiang Hotel is so rubbish and the service attitude is extremely bad. I have to give everyone a break. His family evades taxes and only accepts cash.
**Environmental aspect:** The restaurant environment is noisy, the tables are crowded, and the hygienic condition is worrying. There are food residues on the floor, and the tableware is not clean, which makes people lose their appetite!
**Service:** The waiter was indifferent and indifferent. The food was served very slowly. He had to rush several times before it came slowly, and the food was still cold! What's even more outrageous is that the waiter actually served the wrong dish and had a very bad attitude. He was completely unapologetic!
Atmosphere: 1
Food: 1
Service: 1
Jennifer S.
Super bad service. Very unfriendly and rude. Ordered for $21, it was $24.95 with taxes, that's okay. The waiter simply took a $5 tip as a matter of course and we were so surprised that we didn't say anything. It definitely wasn't worth the money for us.
Atmosphere: 1
Food: 2
Service: 1
Kevin Birkenhoff
Food was okay, but service couldn't be surpassed in impudence. Extremely unfriendly and collects excessive tips at the end without responding to objections or waiting for our "requested amount". Then you quickly move away from the table to avoid further confrontation.
Atmosphere: 2
Food: 4
Service: 1
Jim Glinski
Best dumplings in Chinatown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Joe's Famous Pork Meat Soup Dumplings, Pork Dumplings, Noodles, Crab and Pork Soup Dumplings
The food is great—I’ll give them that. The soup dumplings are especially good. But the service? Absolutely terrible. It’s like they don’t want customers in the store. I placed a takeaway order, and since it was taking a while, I sat down to eat from the box once I got it. They practically kicked me out and told me I couldn’t eat there. Why? Still no idea. It was rude, unwelcoming, and completely unnecessary. Great food, but the service leaves a horrible taste.
Atmosphere: 1
Food: 4
Service: 1
Shocking. Avoid at all costs
AVOID.
The rudest staff in NYC, not to mention aggressive if you speak up in anyway.
Expensive prices for small portions.
Dumplings were cold, small, bland and undercooked. Had to stop myself laughing at the spring rolls as they arrived, thin like a pencil with no filling.
The restaurant itself was cramped with no atmosphere, no music and the staff stared at us the whole time. 100 options on the menu so it takes so long to look through, but the staff hurry you constantly, even forcibly handling the menu from our hands while reading.
First experience in Chinatown was a big disappointment thanks to Joe’s Ginger.
food was so bad. such a low quality and pricey. service really rude. definitely do not recommend!
Because I didn't have the internet to read reviews first, I went into this rubbish restaurant. The waiter's attitude was extremely bad, not just unfriendly, but even hostile. The rice was very small, there were only five dumplings in a serving, and the chive box was the size of a palm. I don't know how it survived until now.
Atmosphere: 1
Food: 1
Service: 1
Pans fried dumplings (生煎包和锅贴） are not great —the dough was too thick, the filling was scant and dry, and the bottom was not crispy enough. And they charged more than $17 for these two dishes when they should cost $15.44 including tax. On top of that they ask for additional tips.
The worst service I’ve ever met before, rude! Asked for another dish of ginger vinegar, was ignored.
food compared to other Shanghainese/Chinese restaurant just ok, won’t come back.
Atmosphere: 4
Food: 4
Service: 1
Rude staff, mediocre food at best, don’t waste your time and pick another place in
Atmosphere: 1
Food: 2
Service: 1
The #2 soup dumplings were really good. I'm a newbie to this and didn't expect the soup to be inside the dumpling... I would go back for this dish because it was super delicious. Also had vegetable buns - this was great too. Unfortunately they do not have vegetarian soup dumplings.
The service/staff was adequate, they serve food fast and roll their eyes when you take to long to make a decision. The restaurant was clean, but small.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Joe's Famous Pork Meat Soup Dumplings
Worst fried buns ever.
Soft and dry. I wonder if any chefs have ever eaten pan-fried buns in Shanghai.
The crab noodle dumplings are okay. They have soup, meat flavor and cabbage on the bottom of the cage, but I don’t know where the crab noodle is.
At that time, except for me, there were only white faces in the store, perhaps to cater to white tastes.
The service is the worst I encountered in a store in the United States. If you want to experience it, you can give it a try.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
The waiter was very unfriendly and forced us to give tip. The restaurant was cold but the food was ok.
Jin Jiang Hotel is so rubbish and the service attitude is extremely bad. I have to give everyone a break.
His family evades taxes and only accepts cash.
**Environmental aspect:** The restaurant environment is noisy, the tables are crowded, and the hygienic condition is worrying. There are food residues on the floor, and the tableware is not clean, which makes people lose their appetite!
**Service:** The waiter was indifferent and indifferent. The food was served very slowly. He had to rush several times before it came slowly, and the food was still cold! What's even more outrageous is that the waiter actually served the wrong dish and had a very bad attitude. He was completely unapologetic!
Atmosphere: 1
Food: 1
Service: 1
Super bad service. Very unfriendly and rude. Ordered for $21, it was $24.95 with taxes, that's okay. The waiter simply took a $5 tip as a matter of course and we were so surprised that we didn't say anything. It definitely wasn't worth the money for us.
Atmosphere: 1
Food: 2
Service: 1
Food was okay, but service couldn't be surpassed in impudence. Extremely unfriendly and collects excessive tips at the end without responding to objections or waiting for our "requested amount". Then you quickly move away from the table to avoid further confrontation.
Atmosphere: 2
Food: 4
Service: 1
Best dumplings in Chinatown!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Joe's Famous Pork Meat Soup Dumplings, Pork Dumplings, Noodles, Crab and Pork Soup Dumplings
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