Jue Lan Club

49 W 20th St, New York
(646) 524-7409

Recent Reviews

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Kathleen

Food was amazing not surprised always enjoy atmosphere was amazing my friend had a good birthday day night

Shakir

A nice authentic taste. Prices are reasonable for the portion sizes. I would recommend sharing plates for a group of upto six. The restaurant is a bit dimly lit, but apart from that the atmosphere and service was great.

dayanara

i feel it was over priced. food was good, service was okay. once the food came out it was like they forgot about us. they wanted to clean off the table more than attempt to us.

NERI Santiago

Horrible, Mangers are very unprofessional

Randy

If you want a nice place to hang and chill with your friends, this is the spot. Food-wise, no I'd have to do a hard pass. Fish was not the freshest (for the price) and other appetizers was just-ok. Staff service is amazing though.

Yocasta Fernandez

I will recommend anyone to stay in this villa to be with this driver. He was on point. Definitely recommend him 100%.

Atmosphere: 5

Food: 5

Service: 5

Nancy

Kevin, our server, was terrific. The space is interesting and fun. The food was bad. Frozen shrimp and tasteless. The rice was way overcooked with frozen, again tasteless vegetables. The food came out so quickly that it was clearly prepared too far in advance. Way too expensive and horribly disappointing.

GARY MERVIN

The flavors of the food were excellent, and the level of spice was perfect. I was pleased with my selection of the jue lan lo mein special.

Atmosphere: 5

Food: 5

Service: 5

Candy Haynesworth

So yesterday is my 35th birthday and I wanted to come here and celebrate now there was another person there at the bar who was celebrating their birthday. I just felt that the service could’ve gave me a little more attention as well. The restaurant was practically empty but majority of them were Servicing the other woman at the bar more than me and my partner, but the food was OK atmosphere was beautiful. That’s all I really have to say about it.

Atmosphere: 5

Food: 4

Service: 3

Jessy Peralta

I've been to this restaurant a bunch of times and have always had an amazing time. Unfortunately this time I went for my birthday dinner I was left disappointed. It started when I called a few days in advance asking to reserve one of the booths for my party and I . The server was rude and said they are unable to reserve booths. (Which is untrue because we've reserved booths in previous years) Upon arrival, the same rude host was at the host stand and was not warm or welcoming in her greeting. Maybe she was having a bad week. I had flowers and small macaroons for my guests that I wanted to set them on the table before everyone arrived. I asked the host if I can place them on the table and she rudely said no, because the table was full with menus. (After we were seated I saw the menus were stacked on top of each other and the flowers could have been placed easily on top of the menus. There was also plenty of room for the small party favors) After dinner I went to the bar and wanted to order my guests and I a shot before we headed out. I leaned over the bar on the side where the bartender places his drinks and he moved my arms over because I seemed to be in his way. He shouldn't have touched me in the first place and could have said excuse me. I ended up leaving not ordering anything and it was an overall negative experience. I'm not Sure if they're under new management but this new staff is not hospitable, lack manners, poorly trained and rude.

Atmosphere: 4

Food: 5

Service: 1

Michele

Title: JUE LAN RUINED MY DAUGHTER’S BIRTHDAY — DO NOT GO
We started with the original Mr. Chow over 20 years ago and have been visiting the spin-offs for the past 10 — Phillipe Chow, Red Sticks, Sei Less (I know my history, and I know theirs). We’ve been to Jue Lan a few times-my daughter gets take from there about 3 times a month, and we’ve had good experiences — until my daughter’s birthday, which they completely destroyed.
Our party of 15 came to celebrate her special day, and it was an absolute nightmare. We paid premium prices for what is marketed as a high-end dining experience, and what we got was cold, sloppy, disrespectful, and utterly humiliating service. My daughter’s birthday was ruined.
The restaurant was nearly empty, yet they seated us like we were a burden. Our server was checked out, lazy, and completely uninterested, clearly just waiting to go home. They are used to 20-somethings taking photos for Instagram — we are professional adults, CEOs and VPs at top companies — and they treated us like we didn’t matter. They played with us. I can see exactly how they mistreat the social media youth who don’t know about quality, value, or upscale treatment.

The food was a joke:
Chilean Seabass with a thick, slimy sauce and pineapples thrown in — two orders untouched.
Lobster tacos tasting weird and unpalatable.
Most dishes served lukewarm or worse.
Chicken satay sauce cold, because apparently “warm” is too much to ask.
We specifically asked for plain ice cream for my daughter — it came with three toppings they didn’t care we didn’t want.

After the meal, our table was left piled with dirty dishes. We sang happy birthday — no one offered to cut the cake. When we asked for the table cleared, it was ignored.

After I paid in full, I spoke to the manager. And this man… looked at me like “so what, I got paid”. Not a word of apology. Not a shred of professionalism. Just a smug, disgusting stare that screamed, “Your satisfaction means nothing.”

As someone in the hospitality industry, I know late-night staff can be tired — but this is not just tired, this is incompetence, arrogance, and total disrespect.

My daughter’s birthday was destroyed. We spent top dollar. The only way to salvage the night was going to McDonald’s afterward.(what's crazy is they didnt see how much food was uneaten)

Jue Lan doesn’t care about birthdays, families, or paying customers. They care about looking trendy on Instagram while serving a toxic experience.

Do yourself a favor: go to Mr. Chow or Sei Less. Do not, under any circumstances, waste your money, your time, or your special occasion at Jue Lan. EVER.

Wannabe social media grab!! plenty of other picture worthy, trendy spots

Atmosphere: 2

Food: 1

Service: 1

Charmaine

Good food and music. Wish we were seated in the front so we could have heard the music better since it was kind of low. They had a good selection of songs playing while the drinks were flowing lol. Overall a good time

sheryl

I was disappointed with the service I received from the lady at the front. When I tried to explain something about my party, she became aggressive and impatient, which almost ruined my birthday. She misunderstood me and assumed I had an attitude when I didn't, and I had to kindly ask her to relax. She even expressed that she was “matching the same energy,” which was completely uncalled for and unprofessional. The entire interaction left me very frustrated.

Karen

Beautiful place, vibe was great! Our server Kevin disappeared after he took our order. Left us with no plates or utensils or even napkins Luckily, another server was attentive to our needs Love the spot! will definitely return. It made me reminisce about my days at the former limelight Club

Jesaura

I've been to this restaurant a bunch of times and have always had an amazing time. Unfortunately this time I went for my birthday dinner I was left disappointed. It started when I called a few days in advance asking to reserve one of the booths for my party and I . The server was rude and said they are unable to reserve booths. (Which is untrue because we've reserved booths in previous years) Upon arrival, the same rude host was at the host stand and was not warm or welcoming in her greeting. Maybe she was having a bad week. I had flowers and small macaroons for my guests that I wanted to set them on the table before everyone arrived. I asked the host if I can place them on the table and she rudely said no, because the table was full with menus. (After we were seated I saw the menus were stacked on top of each other and the flowers could have been placed easily on top of the menus. There was also plenty of room for the small party favors) After dinner I went to the bar and wanted to order my guests and I a shot before we headed out. I leaned over the bar on the side where the bartender places his drinks and he moved my arms over because I seemed to be in his way. He shouldn't have touched me in the first place and could have said excuse me. I ended up leaving not ordering anything and it was an overall negative experience. I'm not Sure if they're under new management but this new staff is not hospitable, lack manners, poorly trained and rude.

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