Krispy Kreme

1276 Lexington Ave, New York
(212) 476-7915

Recent Reviews

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Helen Garcia

If you have a question for a craving you have and want to be told that craving is disgusting, come here. If you want the employee to argue with you about what you ordered, come here. One employee has the nastiest attitude and will argue with you that you are in the wrong without trying to correct the situation or apologize for the misunderstanding. I ended up not getting anything, and I won't come back to this location.

Service: 1

Jeffery B

Change your opening time! If your not going to be up at 6am such a waste of time

he ke

Very rude cashier. Asked for a donut that there were two full rows of. Was told “We don’t have it”, I responded with “Okay, but isn't it right there?” and started to point to the two full rows of donuts, the employee cut me off and said “We don’t have it”, despite there being two full rows of the donut. If they were already reserved donuts she could have explained that and I would've understood, no problem. I looked at her and started to ask again but before I could ask why I couldn’t have one of those donuts she gave me a dirty look and repeated herself.

Atmosphere: 1

Food: 3

Service: 1

Asa Johnson

Giving this Krispy Kreme a 5 star rating because of the absolutely phenomenal customer service and personability of JUSTIN--he was just awesome. He was very personable, very polite, and quite the conversationalist. Of course, the doughnuts were also on point as can be expected of Krispy Kreme and seemed to be fresh even though we came in the evening.

Atmosphere: 5

Food: 5

Service: 5

Sohieb Mahamud

Lady in red standing behind donut section,very rude for absolutely no reason.Cashier was professional

Food: 4

Service: 1

Shalom Isakov

Cmon it's Kristy Kreme ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

adrian brown-young

Staffs friendly, helpful and inviting!

Atmosphere: 5

Food: 5

Service: 5

Y T

8/20/24 6pm the lady there was extremely rude. Didn’t help with customer and tried to give customers a hard time.

Went in store to pick up my online order. She didn’t help said “I don’t know”. The other person helped me and jokingly said “you could’ve taken that bigger bag over there and we wouldn’t know haha”, referring to a bigger bag of pick up order.

I jokingly responded “yea I shoulda”. As I was walking out of the store, she looked me in the eye and called out my name “why? Jennifer? That’s stealing!”. Everyone looked at me as I was only one hand holding the door and the other holding that bag of donut belongs to me.

What is her problem? Why did she have to embarrass her customer for no reason?

Atmosphere: 3

Food: 4

Service: 1

Diana Balashova

Didn’t give me free donuts for my birthday

Atmosphere: 1

Service: 1

Yishu Tan

8/20/24 6pm the lady there was extremely rude. Didn’t help with customer and tried to give customers a hard time.

Went in store to pick up my online order. She didn’t help said “I don’t know”. The other person helped me and jokingly said “you could’ve taken that bigger bag over there and we wouldn’t know haha”, referring to a bigger bag of pick up order.

I jokingly responded “yea I shoulda”. As I was walking out of the store, she looked me in the eye and called out my name “why? Jennifer? That’s stealing!”. Everyone looked at me as I was only one hand holding the door and the other holding that bag of donut belongs to me.

What is her problem? Why did she have to embarrass her customer for no reason?

Atmosphere: 3

Food: 4

Service: 1

David Degner

Great service, it was a humid day though so the donuts were soggy without the crispy sugar outer.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Original Glazed Dozen

Jordy J

worst employee, lady at the register was rushing me and giving attitude when i was the only customer in the store

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Original Glazed Dozen

Don Rob

Speechless love it

Atmosphere: 5

Food: 5

Service: 5

Monique Mello

Messy atmosphere, good dunuts but extremely sugary, ok service

Atmosphere: 2

Service: 5

Richard Ashley

No menu. Empty fillings.

Atmosphere: 1

Food: 1

Service: 2

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