I popped in to scope out the cozy lobby area to work from. The F&B director, Keith, approached me and asked how he could help. He offered to give me a tour of the area and was incredibly nice and helpful. He kindly let me know that they prioritize those staying at the hotel for seating (which is completely understandable) and that they just ask those working at the hotel to be accommodating, kind to the staff, and order food/drinks.The space itself was intimate & cozy - definitely a place I’d like to spend hours drinking coffee and reading a good book.I didn’t get a chance to try any of their food or drinks but I definitely will be back to do so. Shoutout to Keith for turning me into a customer!
Atmosphere: 5
Service: 5
Taylor
I popped in to scope out the cozy lobby area to work from. The F&B director, Keith, approached me and asked how he could help. He offered to give me a tour of the area and was incredibly nice and helpful. He kindly let me know that they prioritize those staying at the hotel for seating (which is completely understandable) and that they just ask those working at the hotel to be accommodating, kind to the staff, and order food/drinks.The space itself was intimate & cozy - definitely a place I’d like to spend hours drinking coffee and reading a good book.I didn’t get a chance to try any of their food or drinks but I definitely will be back to do so. Shoutout to Keith for turning me into a customer!
Atmosphere: 5
Service: 5
Davis Munroe
Asked for my burger cheese only and medium. Came out rare and with pickles and a bunch of stuff on it. I set it at the edge of the table assuming the waitress would say something and she didn’t care. Waitress who was working today was snobby and not good.Terrible experience
Atmosphere: 4
Food: 1
Service: 1
Dylan Moore
Wonderful place to get away from the noise and bustle of the city. I got a tea and sandwich which was delicious. I saw someone else on here complain about the time it took to get served, that was not my experience. I barely waiter five minutes for my order to arrive! Will be coming back very soon.
Atmosphere: 5
Food: 4
Service: 5
deb s
Gluten free croque madame. Yes, please!If you have CIRS, sit outside.
Atmosphere: 5
Food: 5
Service: 5
Gi
Delicious coffee, very quiet, perfect for reading for a while.
Atmosphere: 5
Service: 5
Alexandra
A hidden gem in the city to hide out in with a good book on a cold and rainy day.
dawnb453
I thought I had a great location between the East and West Village. And a block from Washington Square. But when I went out for coffee at 730 on Sunday morning I was overwhelmed with not just homeless people (who I'm incredibly sympathetic to) but to obvious tranq and/or fentanyl users. I counted 30 in three blocks. Acting in a threatening way. Rooms are small but fine. Newspapers and coffee available at 7am. But the construction site next door is a non-starter unless you will be out all day. Room vibrates and noise is so much you can't clearly talk.
Alexandra Baum
A hidden gem in the city to hide out in with a good book on a cold and rainy day.
debs047
Dark and dingey. Feels like a student hostel with every seat in lobby taken up all day by students studying or hanging around. One lift, had to wait literally 10 minutes to get down one time. Dangerous balustrade where you wait for lift. Only about 3ft high with drop down to the basement, definitely not safe for children.
I liked this hotel very much. Yes the rooms are teeny. but stylish. The public spaces are delightful. The lobby, with plenty of cozy seating, the morning papers and very good coffee is a throw back to a time when people lingered a bit. Super central Village location (in a part of Manhattan with very few hotels). The breakfast offerings were excellent and the service exceptionally cheerful and warm. I found the entire staff to be welcoming, accommodating and without attitude. I would stay again.
Dominick Berardi
Service is inexcusably slow
cap0812
This was a great place to wind down after a night on the town. Everyone from the doorman to desk check in were friendly and accommodating. Breakfast was wonderful... great options. Service was rather slow, but ok since we weren't in a hurry in the mornings. Rooms very comfortable with daily service. Highly recommend and will definitely return on our next NYC trip.
CateyKay
The rudest, most sneering staff I've ever encountered in a hotel, I was actually left in tears by the way one of them spoke to me and the others were barely any better. Also the place is not very clean, especially for the price you're paying. I had been looking forward to staying here for ages because of the history of the hotel and I was so disappointed with the experience. Hard pass!
281keatonk
Do not be fooled by the charming photos and quaint lobby, this hotel is the furthest thing from luxury. The rooms are tiny, even by New York standards--I stayed in the largest room type (besides the Penthouse) and still felt claustrophobic. The only available seating in the room is a small & hard stool that is more apt for luggage than people. The rooms are devoid of common amenities such as coffee makers, cups, tissues, or even hooks to hang your coats. From the get-go, my room had major plumbing issues. The shower was scalding hot and could only be set to one temperature. It turned out the cold water line had been turned off and required hours of maintenance to fix. Additionally, brown water came out of the sink intermittently and made me question whether the sink was safe to use. The bathrooms feature a build up of mold and grime that are in line with the overall run down nature of the hotel. The air conditioning was non-functional and made all kinds of noise whenever it was turned on. The "complimentary" breakfast was a joke and hardly worth the $18 value it was quoted at. The front-of-house staff made it obvious that they would rather be anywhere else and when they weren't outright rude, they made it clear that they only deigned to assist you. I give this hotel 2-stars instead of 1 because of the wonderful Housekeeping and Engineering teams that were kind and accommodating and helped to make my stay marginally better. I will not be staying at this hotel again and neither should you. If you are looking for a charming hotel with bigger rooms, better service, more amenities, and better prices, I HIGHLY recommend the Ludlow Hotel instead.
I popped in to scope out the cozy lobby area to work from. The F&B director, Keith, approached me and asked how he could help. He offered to give me a tour of the area and was incredibly nice and helpful. He kindly let me know that they prioritize those staying at the hotel for seating (which is completely understandable) and that they just ask those working at the hotel to be accommodating, kind to the staff, and order food/drinks.The space itself was intimate & cozy - definitely a place I’d like to spend hours drinking coffee and reading a good book.I didn’t get a chance to try any of their food or drinks but I definitely will be back to do so. Shoutout to Keith for turning me into a customer!
Atmosphere: 5
Service: 5
I popped in to scope out the cozy lobby area to work from. The F&B director, Keith, approached me and asked how he could help. He offered to give me a tour of the area and was incredibly nice and helpful. He kindly let me know that they prioritize those staying at the hotel for seating (which is completely understandable) and that they just ask those working at the hotel to be accommodating, kind to the staff, and order food/drinks.The space itself was intimate & cozy - definitely a place I’d like to spend hours drinking coffee and reading a good book.I didn’t get a chance to try any of their food or drinks but I definitely will be back to do so. Shoutout to Keith for turning me into a customer!
Atmosphere: 5
Service: 5
Asked for my burger cheese only and medium. Came out rare and with pickles and a bunch of stuff on it. I set it at the edge of the table assuming the waitress would say something and she didn’t care. Waitress who was working today was snobby and not good.Terrible experience
Atmosphere: 4
Food: 1
Service: 1
Wonderful place to get away from the noise and bustle of the city. I got a tea and sandwich which was delicious. I saw someone else on here complain about the time it took to get served, that was not my experience. I barely waiter five minutes for my order to arrive! Will be coming back very soon.
Atmosphere: 5
Food: 4
Service: 5
Gluten free croque madame. Yes, please!If you have CIRS, sit outside.
Atmosphere: 5
Food: 5
Service: 5
Delicious coffee, very quiet, perfect for reading for a while.
Atmosphere: 5
Service: 5
A hidden gem in the city to hide out in with a good book on a cold and rainy day.
I thought I had a great location between the East and West Village. And a block from Washington Square. But when I went out for coffee at 730 on Sunday morning I was overwhelmed with not just homeless people (who I'm incredibly sympathetic to) but to obvious tranq and/or fentanyl users. I counted 30 in three blocks. Acting in a threatening way. Rooms are small but fine. Newspapers and coffee available at 7am. But the construction site next door is a non-starter unless you will be out all day. Room vibrates and noise is so much you can't clearly talk.
A hidden gem in the city to hide out in with a good book on a cold and rainy day.
Dark and dingey. Feels like a student hostel with every seat in lobby taken up all day by students studying or hanging around. One lift, had to wait literally 10 minutes to get down one time. Dangerous balustrade where you wait for lift. Only about 3ft high with drop down to the basement, definitely not safe for children.
Restaurantji Recommends
I liked this hotel very much. Yes the rooms are teeny. but stylish. The public spaces are delightful. The lobby, with plenty of cozy seating, the morning papers and very good coffee is a throw back to a time when people lingered a bit. Super central Village location (in a part of Manhattan with very few hotels). The breakfast offerings were excellent and the service exceptionally cheerful and warm. I found the entire staff to be welcoming, accommodating and without attitude. I would stay again.
Service is inexcusably slow
This was a great place to wind down after a night on the town. Everyone from the doorman to desk check in were friendly and accommodating. Breakfast was wonderful... great options. Service was rather slow, but ok since we weren't in a hurry in the mornings. Rooms very comfortable with daily service. Highly recommend and will definitely return on our next NYC trip.
The rudest, most sneering staff I've ever encountered in a hotel, I was actually left in tears by the way one of them spoke to me and the others were barely any better. Also the place is not very clean, especially for the price you're paying. I had been looking forward to staying here for ages because of the history of the hotel and I was so disappointed with the experience. Hard pass!
Do not be fooled by the charming photos and quaint lobby, this hotel is the furthest thing from luxury. The rooms are tiny, even by New York standards--I stayed in the largest room type (besides the Penthouse) and still felt claustrophobic. The only available seating in the room is a small & hard stool that is more apt for luggage than people. The rooms are devoid of common amenities such as coffee makers, cups, tissues, or even hooks to hang your coats. From the get-go, my room had major plumbing issues. The shower was scalding hot and could only be set to one temperature. It turned out the cold water line had been turned off and required hours of maintenance to fix. Additionally, brown water came out of the sink intermittently and made me question whether the sink was safe to use. The bathrooms feature a build up of mold and grime that are in line with the overall run down nature of the hotel. The air conditioning was non-functional and made all kinds of noise whenever it was turned on. The "complimentary" breakfast was a joke and hardly worth the $18 value it was quoted at. The front-of-house staff made it obvious that they would rather be anywhere else and when they weren't outright rude, they made it clear that they only deigned to assist you. I give this hotel 2-stars instead of 1 because of the wonderful Housekeeping and Engineering teams that were kind and accommodating and helped to make my stay marginally better. I will not be staying at this hotel again and neither should you. If you are looking for a charming hotel with bigger rooms, better service, more amenities, and better prices, I HIGHLY recommend the Ludlow Hotel instead.