I just bought an iced coffee with an almond croissant. The counter person was warm & friendly. My low review is because I got stale food. The coffee was fine. But the almond croissant was terrible, almost inedible. Without asking, the counter person began heating up the croissant. This seemed very very strange, but in the moment thought, okay, that's what they do here at Matteo. I have never ever had a heated croissant unless it came directly out of the oven, fresh. But I alerted them that I didn't want mine heated. They immediately gave me another one and I went about my way. No problem! However, when I got home (20 min. later) and sat down to enjoy it, immediately/in one bite discovered it was dense & stale. This now makes me believe that this is a policy at Matteo. Staff must be instructed to heat pastries up to mask the staleness. (Or do they buy them this way?) Why would you heat-up/microwave a perfectly fresh croissant!? Or not ask the customer first? I don't fault the employee at all. Their automatic turn to heat the pastry up is something that they must have been told to do; not something they decided to do on their own. Please be wary if you are expecting fresh pastries at this establishment & the others. For the owners/managers - if you have left over pastries (like flaky croissants) do NOT sell them - give them away instead. Because of this I am not likely to be a returning customer. ☹️
Atmosphere: 3
Food: 1
Service: 5
albert
I ordered iced coffee mocha and asked the lady if I could get an extra pump of chocolate because she only gave me one. She was charging and extra money for it. Unbelievable.
Chris Mumm
My barista was from Istanbul. I asked for extra hot Cafe au last and she delivered. She was very warm, friendly. I was on 7th Ave. Close to Trader Joe*s
Atmosphere: 4
Food: 4
Service: 5
Matthew Pensa
Much better quality than
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Muffin, Iced Latte
Valentina
Big fan of Matto. High quality coffee at a decent price.
Atmosphere: 5
Food: 5
Service: 5
wafa elkamli
This place took pastries to another level ! Never tried something this good !!!!! And the guy working there is AMAZING !!!! everything is a 10/10 !!!! A must try !!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Scone
Tornike Jinjikhadze
This is so lovely place in NY. Great coffee, Great sweets, Great cleaning, good prices.Love to meet Ana every morning, she’s so special!!!
Atmosphere: 5
Food: 5
Service: 5
Peradi Samyaro
Love this place so much. Always clean, always smiling, perfect service. Ana is a great person ❤️ Love to start days with her coffe and beautiful smile, Respect ✊❤️
Atmosphere: 5
Food: 5
Service: 5
ana dangadze
Love that place ? great price,quality and customer service ??
Atmosphere: 5
Food: 5
Service: 5
Juan J. Ruiz S.
Excellent coffee for the price. This is no cheap dirt water.
Their seasonal pumpkin spice cake (mini loaf) was so good. And it was vegan! The woman working there was nice as well.
Atmosphere: 5
Food: 5
Service: 5
Gen Martinez
Very clean. I wish there was more seating. There were two ladies working. One was nice and pleasant, the other was very stand offish and seem almost annoyed with me. A strange experience.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Iced Latte
Dave Herman
Super fast service & an amazing deal at $2.50 for anything on the menu. Great quick coffee stop.
I just bought an iced coffee with an almond croissant. The counter person was warm & friendly. My low review is because I got stale food. The coffee was fine. But the almond croissant was terrible, almost inedible. Without asking, the counter person began heating up the croissant. This seemed very very strange, but in the moment thought, okay, that's what they do here at Matteo. I have never ever had a heated croissant unless it came directly out of the oven, fresh. But I alerted them that I didn't want mine heated. They immediately gave me another one and I went about my way. No problem! However, when I got home (20 min. later) and sat down to enjoy it, immediately/in one bite discovered it was dense & stale. This now makes me believe that this is a policy at Matteo. Staff must be instructed to heat pastries up to mask the staleness. (Or do they buy them this way?) Why would you heat-up/microwave a perfectly fresh croissant!? Or not ask the customer first? I don't fault the employee at all. Their automatic turn to heat the pastry up is something that they must have been told to do; not something they decided to do on their own. Please be wary if you are expecting fresh pastries at this establishment & the others. For the owners/managers - if you have left over pastries (like flaky croissants) do NOT sell them - give them away instead. Because of this I am not likely to be a returning customer. ☹️
Atmosphere: 3
Food: 1
Service: 5
I ordered iced coffee mocha and asked the lady if I could get an extra pump of chocolate because she only gave me one. She was charging and extra money for it. Unbelievable.
My barista was from Istanbul. I asked for extra hot Cafe au last and she delivered. She was very warm, friendly. I was on 7th Ave. Close to Trader Joe*s
Atmosphere: 4
Food: 4
Service: 5
Much better quality than
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Muffin, Iced Latte
Big fan of Matto. High quality coffee at a decent price.
Atmosphere: 5
Food: 5
Service: 5
This place took pastries to another level ! Never tried something this good !!!!! And the guy working there is AMAZING !!!! everything is a 10/10 !!!! A must try !!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Scone
This is so lovely place in NY. Great coffee, Great sweets, Great cleaning, good prices.Love to meet Ana every morning, she’s so special!!!
Atmosphere: 5
Food: 5
Service: 5
Love this place so much. Always clean, always smiling, perfect service. Ana is a great person ❤️ Love to start days with her coffe and beautiful smile, Respect ✊❤️
Atmosphere: 5
Food: 5
Service: 5
Love that place ? great price,quality and customer service ??
Atmosphere: 5
Food: 5
Service: 5
Excellent coffee for the price. This is no cheap dirt water.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cortado Double, Iced Latte, Machiato Double
Restaurantji Recommends
the cheese bureka is very good!
Their seasonal pumpkin spice cake (mini loaf) was so good. And it was vegan! The woman working there was nice as well.
Atmosphere: 5
Food: 5
Service: 5
Very clean. I wish there was more seating. There were two ladies working. One was nice and pleasant, the other was very stand offish and seem almost annoyed with me. A strange experience.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Iced Latte
Super fast service & an amazing deal at $2.50 for anything on the menu. Great quick coffee stop.
Amazing coffee for the price!
Atmosphere: 5
Food: 5
Service: 5
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