Worst service I have ever experienced. From the moment we arrived, the waiter was rushing us. Less than one hour after placing our order, we were already being pressured to leave. We felt completely unwelcome and uncomfortable. This is unacceptable behavior and totally ruined our experience. I would never recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Jungsuk Lee
I visited for brunch, but it's a place I never want to return to—meaningless loud club music and smelly cups.
Atmosphere: 1
Food: 2
Service: 2
Frank Cogliano
I have eaten here a few times and the food is always delicious, and my waitress Shy was great !!
Atmosphere: 5
Food: 5
Service: 5
dimriri sch
Came here with friends and left pretty disappointed, especially given the premium pricing.
We were told we couldn’t be seated until our full party arrived, which is fine in theory but after 15 minutes of waiting at the bar, we were seated only after I went back up to ask again. Poor front-desk coordination from the start.
Service was uncomfortable. When I placed orders, the server repeatedly made dismissive faces and reactions. Whether intentional or not, it came off as unprofessional and poorly trained service.
Food was the biggest letdown:
- White flatbread was cold and stale, as if pre-made and left sitting out. - Chicken and waffles: waffles were fine, but the chicken was cold - Fried potatoes were also cold - Drinks - DO NOT order expresso martini
Seems as the plates sat too long before being served
For a place charging premium prices, this is unacceptable.
To top it off, 18% gratuity was automatically added without any explanation - on a meal and service level that absolutely did not warrant it.
Atmosphere didn’t help either: the space was uncomfortably cold, music was overly loud with poor speaker quality, and the sound balance made conversation difficult.
Overall: overpriced, poorly executed, and disappointing. There are far better options at this price point.
Atmosphere: 1
Food: 1
Service: 1
Janice
While the restaurant and hotel staff were friendly overall, our waiter significantly impacted our experience. His constant interruptions while attempting to upsell, even after we each ordered three drinks, were unprofessional. He then rudely pushed us to close our check before his shift ended.
Atmosphere: 4
Food: 5
Service: 1
Good Jake
Good brunch
Atmosphere: 5
Food: 4
Service: 4
Wesley Works
The outside decor and entranceway is appealing and inviting. Inside, its more casual and appears to be used as a flexible space for all types of events when its not a restaurant. We had some late afternoon appetizers and drinks, all were tasty and service was very fast. Outdoor seating is available during the warmer months. Worth a visit if you are in the Howard St area.
Atmosphere: 5
Food: 5
Service: 5
Stephanie Jones
Nomo Kitchen is such a cute brunch spot. I went on a Saturday around 1, and the DJ was playing throwbacks that instantly lifted the vibe. The whole place is gorgeous, it’s like stepping into a hidden garden in the middle of SoHo. I had the chicken and waffles, and they were crispy, flavorful, and honestly perfect. It’s the kind of place you go once and instantly want to return.
Atmosphere: 5
Food: 4
Service: 4
Samantha Campbell
Horrible service, rude waitress. Food was ok but would not recommend due to poor service
Atmosphere: 3
Food: 2
Service: 1
Prim Pris
I just want to start by saying this was one of THE WORST restaurant experiences i’ve ever had in my life! And it was all because our server, Charlyn, was incredibly dismissive and rude. To start, upon arrival we were seated at the “last available table” despite having made a reservation from the day prior. We were not even greeted by a server or anyone else for at least 15 minutes. When someone finally came over we were not asked if we wanted anything to drink and only water was offered.
On top of that, when the drink menu was requested, the server condescendingly directed me to the mocktails and soft drinks although that’s not what I asked for. I do have a baby face and I’m often asked for my ID, so when the server asked I thought nothing of it. When she saw my ID, she ok’d it and when to put in the order. However, our food came to the table and my drink had still not arrived. Then the waiter came back and stated that although she previously ok’d the ID, she needed to do another check with the scanner in the back. She returned saying that my ID did not work and refused to serve me the drink I ordered. I explained to her that this was my only form of ID and i never had any problem with it and i could offer other forms of ID to verify. She insisted that she could not serve me so I asked for a manager. The manager never came after we asked multiple times.
After the ID debacle, the server did not return to the table once to check on us. We eventually had to call her over for the check as it appeared she had no plans on coming back to the table on her own. When the server came back to collect the singular check for the table and saw we had put one card down, she asked ,”You guys don’t need anymore cards for this?”.
Overall, the food was ok and the ambiance seemed nice, but the taste of the food and the experience overall was muted by the dismissive and rude service we received.
I ordered burger and sweet potatoe fries, after over 30min wait for food came extremely cold I ate the burger alone with no bread because the bread was extremely soggy. The fries that they swapped out and stated “just came out” were extremely cold as well. I’m literally going to Harlem right after this to get a “ChopChesse” cause I’m still hungry and this place was a great disappointment.
Atmosphere: 4
Food: 1
Service: 3
Katie
Ambiance and drinks were good...the food was not! I'm a person who rarely complains. However, I couldn't even eat it because it was so gross. We ordered a pear flatbread...the flavors were just weird. There were 3 people in our party, and no one ate it. We also ordered the half chicken which came over some sort of grain/quinoa which tasted like it had been fried in old oil that was used to cook fish. We were so grossed out! We will never go back!
George B
Place is great for taking pics. We had brunch and the food is good. Only wish our waiter was in a better mood. Ruined the experience.
Atmosphere: 4
Food: 4
Service: 1
O M
Great venue for events. Service is great and bites are good.
Worst service I have ever experienced.
From the moment we arrived, the waiter was rushing us. Less than one hour after placing our order, we were already being pressured to leave. We felt completely unwelcome and uncomfortable. This is unacceptable behavior and totally ruined our experience. I would never recommend this place.
Atmosphere: 1
Food: 1
Service: 1
I visited for brunch, but it's a place I never want to return to—meaningless loud club music and smelly cups.
Atmosphere: 1
Food: 2
Service: 2
I have eaten here a few times and the food is always delicious, and my waitress Shy was great !!
Atmosphere: 5
Food: 5
Service: 5
Came here with friends and left pretty disappointed, especially given the premium pricing.
We were told we couldn’t be seated until our full party arrived, which is fine in theory but after 15 minutes of waiting at the bar, we were seated only after I went back up to ask again. Poor front-desk coordination from the start.
Service was uncomfortable. When I placed orders, the server repeatedly made dismissive faces and reactions. Whether intentional or not, it came off as unprofessional and poorly trained service.
Food was the biggest letdown:
- White flatbread was cold and stale, as if pre-made and left sitting out.
- Chicken and waffles: waffles were fine, but the chicken was cold
- Fried potatoes were also cold
- Drinks - DO NOT order expresso martini
Seems as the plates sat too long before being served
For a place charging premium prices, this is unacceptable.
To top it off, 18% gratuity was automatically added without any explanation - on a meal and service level that absolutely did not warrant it.
Atmosphere didn’t help either: the space was uncomfortably cold, music was overly loud with poor speaker quality, and the sound balance made conversation difficult.
Overall: overpriced, poorly executed, and disappointing. There are far better options at this price point.
Atmosphere: 1
Food: 1
Service: 1
While the restaurant and hotel staff were friendly overall, our waiter significantly impacted our experience. His constant interruptions while attempting to upsell, even after we each ordered three drinks, were unprofessional. He then rudely pushed us to close our check before his shift ended.
Atmosphere: 4
Food: 5
Service: 1
Good brunch
Atmosphere: 5
Food: 4
Service: 4
The outside decor and entranceway is appealing and inviting. Inside, its more casual and appears to be used as a flexible space for all types of events when its not a restaurant. We had some late afternoon appetizers and drinks, all were tasty and service was very fast. Outdoor seating is available during the warmer months. Worth a visit if you are in the Howard St area.
Atmosphere: 5
Food: 5
Service: 5
Nomo Kitchen is such a cute brunch spot. I went on a Saturday around 1, and the DJ was playing throwbacks that instantly lifted the vibe. The whole place is gorgeous, it’s like stepping into a hidden garden in the middle of SoHo. I had the chicken and waffles, and they were crispy, flavorful, and honestly perfect. It’s the kind of place you go once and instantly want to return.
Atmosphere: 5
Food: 4
Service: 4
Horrible service, rude waitress. Food was ok but would not recommend due to poor service
Atmosphere: 3
Food: 2
Service: 1
I just want to start by saying this was one of THE WORST restaurant experiences i’ve ever had in my life! And it was all because our server, Charlyn, was incredibly dismissive and rude.
To start, upon arrival we were seated at the “last available table” despite having made a reservation from the day prior. We were not even greeted by a server or anyone else for at least 15 minutes. When someone finally came over we were not asked if we wanted anything to drink and only water was offered.
On top of that, when the drink menu was requested, the server condescendingly directed me to the mocktails and soft drinks although that’s not what I asked for. I do have a baby face and I’m often asked for my ID, so when the server asked I thought nothing of it. When she saw my ID, she ok’d it and when to put in the order. However, our food came to the table and my drink had still not arrived. Then the waiter came back and stated that although she previously ok’d the ID, she needed to do another check with the scanner in the back. She returned saying that my ID did not work and refused to serve me the drink I ordered. I explained to her that this was my only form of ID and i never had any problem with it and i could offer other forms of ID to verify. She insisted that she could not serve me so I asked for a manager. The manager never came after we asked multiple times.
After the ID debacle, the server did not return to the table once to check on us. We eventually had to call her over for the check as it appeared she had no plans on coming back to the table on her own. When the server came back to collect the singular check for the table and saw we had put one card down, she asked ,”You guys don’t need anymore cards for this?”.
Overall, the food was ok and the ambiance seemed nice, but the taste of the food and the experience overall was muted by the dismissive and rude service we received.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
They messed up 2 out of the 5 orders 🤣
Atmosphere: 4
Food: 5
Service: 1
I ordered burger and sweet potatoe fries, after over 30min wait for food came extremely cold I ate the burger alone with no bread because the bread was extremely soggy. The fries that they swapped out and stated “just came out” were extremely cold as well. I’m literally going to Harlem right after this to get a “ChopChesse” cause I’m still hungry and this place was a great disappointment.
Atmosphere: 4
Food: 1
Service: 3
Ambiance and drinks were good...the food was not! I'm a person who rarely complains. However, I couldn't even eat it because it was so gross. We ordered a pear flatbread...the flavors were just weird. There were 3 people in our party, and no one ate it. We also ordered the half chicken which came over some sort of grain/quinoa which tasted like it had been fried in old oil that was used to cook fish. We were so grossed out! We will never go back!
Place is great for taking pics. We had brunch and the food is good. Only wish our waiter was in a better mood. Ruined the experience.
Atmosphere: 4
Food: 4
Service: 1
Great venue for events. Service is great and bites are good.
Atmosphere: 5
Food: 4
Service: 5
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