Super friendly service, tasty food and reasonable price!
Atmosphere: 5
Food: 5
Service: 5
itzelenaho
Ootoya in Union Square is a hidden gem that delivers an authentic taste of Japan right in the heart of NYC. Their new Matcha Parfait that lured us in is definitely a must try! This rich, smooth, and refreshing dessert is like taking a little trip to Japan with each and every bite. The food here is fresh, beautifully prepared, and absolutely delicious. Ootoya’s staffs are warm and friendly making you feel right at home. Their fast service ensures you never have to wait long to enjoy your meal in this cozy and inviting place. Whether you’re here for a quick lunch or a leisurely dinner, Ootoya is a spot you’ll want to come back to again and again. —
Atmosphere: 5
Food: 5
Service: 5
Bo Na
I’m not the kind of person who usually writes reviews, but this experience was really disappointing. After eating their so-called 和牛beef bowl, I had an upset stomach for the rest of the day. The dish cost $45, and while Japanese cuisine is usually known for its freshness and natural flavors, their Wagyu beef was heavily salted—probably to cover up the poor quality or even spoiled meat.
Aside from the food, the overall environment and other dishes were far below the standard of other Japanese restaurants. It wasn’t even busy that day, but we still waited quite a while for our food.
Worst of all, the service was terrible. I didn’t catch the name of the waitress, but she was a woman with a sour attitude. After a long wait, she brought us the wrong order. When I kindly pointed it out, she looked at me suspiciously and took the dish away without even a simple apology.
I won’t be going back. I hope my review helps others. This place is expensive, but it’s nowhere near worth the price.
Atmosphere: 3
Food: 1
Service: 3
James Korge
Although the prices are little high, you definitely get your money's worth here. The quality and quantity of the food are both very good. The teishoku options are plentiful - almost makes it hard to choose. Recommended for a hearty lunch.
Atmosphere: 5
Food: 5
Service: 5
David
First time we've felt an authentic experience (as much as possible ofc). Food was tasty even though it's outside our comfort zone, loved everything. Fast service and great design!
Atmosphere: 4
Food: 5
Service: 4
Dawn Baker
There were 4 menus to choose from for lunch. I ended up with chicken katsu and pork gyoza. My friend had the black cod. The gyoza were fine, the chicken was fine. My friend enjoyed her cod. Overall just fine. I probably wouldn't go back, it wasn't bad but there are better options out there.
Atmosphere: 4
Food: 3
Service: 4
Rudylee Jyssica Goco
It might be because we were there in the middle of the week for lunch, but it was nice coming to a restaurant that was pretty quiet! Very much Japanese style sets where it’s more for one person rather than sharing. The portion size was great ! We both got the regular size but I’m sure if we had gotten the small, it would have been just as filling.
The only complaint I have was that the rice we had for the salmon oshizushi was a little too warm and too much — fish to salmon ratio was a little off but the salmon itself was delicious.
The toro melted in your mouth 🤤
I would have given 5 stars if it wasn’t for the warm rice
Atmosphere: 5
Food: 3
Service: 5
Anthony Ramdass
Amazing!
Atmosphere: 5
Food: 5
Service: 5
James Cheng
If you want a good experience, food, and staff, this is the right place. It is dependable and for overall nice.
Atmosphere: 5
Food: 5
Service: 5
Sarah S (Y)
Ootoya has been my favorite restaurant since my second visit to nyc and I made the decision to stay after eating here. Their 10th year anniversary set was a huge value. You basically no longer need to choose and can eat everything, with an appetizer and a desert even, for a good price. It is only offered until end of this March. Definitely try this one!
Great location for Dinner! You can get good Japanese food here!
Atmosphere: 5
Food: 5
Service: 5
S. C.
My favorite place!🩷
Xinyu Zhu
Love Amy❤️
Atmosphere: 5
Food: 5
Service: 5
Kalashnik Anna
My husband and I like this particular Ootoya a lot. Its very nice and clean, and the staff is very friendly. We go here at least once every week, and very much enjoy it. Thanks Amy for always taking care of us, and remembering our usual orders! Thats very impressive.
Super friendly service, tasty food and reasonable price!
Atmosphere: 5
Food: 5
Service: 5
Ootoya in Union Square is a hidden gem that delivers an authentic taste of Japan right in the heart of NYC. Their new Matcha Parfait that lured us in is definitely a must try! This rich, smooth, and refreshing dessert is like taking a little trip to Japan with each and every bite. The food here is fresh, beautifully prepared, and absolutely delicious. Ootoya’s staffs are warm and friendly making you feel right at home. Their fast service ensures you never have to wait long to enjoy your meal in this cozy and inviting place. Whether you’re here for a quick lunch or a leisurely dinner, Ootoya is a spot you’ll want to come back to again and again.
—
Atmosphere: 5
Food: 5
Service: 5
I’m not the kind of person who usually writes reviews, but this experience was really disappointing. After eating their so-called 和牛beef bowl, I had an upset stomach for the rest of the day. The dish cost $45, and while Japanese cuisine is usually known for its freshness and natural flavors, their Wagyu beef was heavily salted—probably to cover up the poor quality or even spoiled meat.
Aside from the food, the overall environment and other dishes were far below the standard of other Japanese restaurants. It wasn’t even busy that day, but we still waited quite a while for our food.
Worst of all, the service was terrible. I didn’t catch the name of the waitress, but she was a woman with a sour attitude. After a long wait, she brought us the wrong order. When I kindly pointed it out, she looked at me suspiciously and took the dish away without even a simple apology.
I won’t be going back. I hope my review helps others. This place is expensive, but it’s nowhere near worth the price.
Atmosphere: 3
Food: 1
Service: 3
Although the prices are little high, you definitely get your money's worth here. The quality and quantity of the food are both very good. The teishoku options are plentiful - almost makes it hard to choose. Recommended for a hearty lunch.
Atmosphere: 5
Food: 5
Service: 5
First time we've felt an authentic experience (as much as possible ofc). Food was tasty even though it's outside our comfort zone, loved everything.
Fast service and great design!
Atmosphere: 4
Food: 5
Service: 4
There were 4 menus to choose from for lunch. I ended up with chicken katsu and pork gyoza. My friend had the black cod. The gyoza were fine, the chicken was fine. My friend enjoyed her cod. Overall just fine. I probably wouldn't go back, it wasn't bad but there are better options out there.
Atmosphere: 4
Food: 3
Service: 4
It might be because we were there in the middle of the week for lunch, but it was nice coming to a restaurant that was pretty quiet! Very much Japanese style sets where it’s more for one person rather than sharing. The portion size was great ! We both got the regular size but I’m sure if we had gotten the small, it would have been just as filling.
The only complaint I have was that the rice we had for the salmon oshizushi was a little too warm and too much — fish to salmon ratio was a little off but the salmon itself was delicious.
The toro melted in your mouth 🤤
I would have given 5 stars if it wasn’t for the warm rice
Atmosphere: 5
Food: 3
Service: 5
Amazing!
Atmosphere: 5
Food: 5
Service: 5
If you want a good experience, food, and staff, this is the right place. It is dependable and for overall nice.
Atmosphere: 5
Food: 5
Service: 5
Ootoya has been my favorite restaurant since my second visit to nyc and I made the decision to stay after eating here. Their 10th year anniversary set was a huge value. You basically no longer need to choose and can eat everything, with an appetizer and a desert even, for a good price. It is only offered until end of this March. Definitely try this one!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great location for Dinner! You can get good Japanese food here!
Atmosphere: 5
Food: 5
Service: 5
My favorite place!🩷
Love Amy❤️
Atmosphere: 5
Food: 5
Service: 5
My husband and I like this particular Ootoya a lot. Its very nice and clean, and the staff is very friendly. We go here at least once every week, and very much enjoy it. Thanks Amy for always taking care of us, and remembering our usual orders! Thats very impressive.
Atmosphere: 5
Food: 5
Service: 5
Excellent Japanese food.
Atmosphere: 5
Food: 5
Service: 5
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