I was reluctant to order because there was no phone number but they had the gender reveal cake type I wanted and so I decided to give it a chance. So glad I did! They were very responsive via email, helpful with our order in store as well and were very discreet with our gender. On top of that we got so many comments on how tasty the cake was. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Katie Katie
Love their ice lattes 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Marisa Rosso
Honestly one of the best tasting cakes I’ve had in a while. We got vanilla cake with vanilla marscapone and I’ve been craving it ever since.
Food: 5
Service: 5
Chandana Menon
Beautiful and great tasting cake, wowed all the kids at my daughter’s 13th bday party and delighted her. Also, the PDQs are delicious.
Dena Feldman
Made a custom birthday cake for us with a fast turn around and can truly say this was delicious! One of my top cakes I’ve had in the city. They were super helpful and communicative. Couldn’t recommend more!
Atmosphere: 4
Food: 5
Service: 5
Renee Ross
PDQ was perfect.
Atmosphere: 5
Food: 5
Service: 5
Anissa Mgt
The food is home made, it tastes absolutely delicious Great and quiet atmosphere
Atmosphere: 5
Food: 5
Service: 5
Orlando Garcia
PDQ is delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: PDQ Sandwich
Jeanne Richterich
I am extremely disappointed with my recent experience with this bakery. I ordered a cake for a very special occasion and provided clear instructions along with a reference image for how I wanted it to look. Unfortunately, what I received was a far cry from what was promised. The design lacked the details and colors I requested, and instead of the elegant and detailed cake I envisioned, I received something that looked hastily put together and cheap.
When I reached out to express my concerns, the response I received was dismissive and unapologetic. The excuse given was that the cake I had referenced was smaller than the size I ordered, which has no relevance to the fact that the colors, piping, and overall execution did not match my instructions. It was clear they did not take the time or effort to ensure the order was executed properly, despite the importance of this occasion.
What is worse, instead of offering any meaningful resolution or compensation, I was left feeling as though my concerns were not taken seriously. This is not only poor customer service but also unacceptable for a business that is supposed to make celebrations special.
I would not recommend this bakery to anyone looking for quality, attention to detail, or professionalism. This experience has left me heartbroken, and I will definitely not be using their services again.
Food: 1
Service: 1
Andreína
I used to enjoy coming to Padoca, especially for the unique drink options they offered. In the past couple of months however, A lot of the drink options listed were not available, and the drinks they did have are way too sweet! Today I decided to try one more time and went in for Apple Cider which was, once again, out of stock, mind you it's the fifth time I've tried buying this. I then decided to order the caramel latter and it was COMPLETELY undrinkable. It was so sweet yet sour at the same time, as if something has spoiled. I could barely taste the coffee, and when I did it tasted burnt. Their scones are also very dry lately, and their muffins are not as flaverful. I don't think I'll be stopping by anytime soon again,but am moving over to the new coffee place one block over, Sebastian's!
We ordered my daughter's birthday cake from here and could not recommend this place more strongly! The cake looked fantastic and was absolutely delicious. The ordering and collection process was also absolutely seamless. I will be ordering all our future celebration cakes from Padoca.
Food: 5
Service: 5
Aicca
Ordered our wedding cake from here and it was perfect! I ordered online and made a mistake with the pick up location which they changed for me. Response was great and picking up the cake was quick and easy. I recommend for sure! I got this 6 inch heart cake.
Atmosphere: 5
Food: 5
Service: 5
Marissa Baron
We ordered cupcakes from Padoca for my daughter‘s second birthday, and they were AMAZING!! A big hit. Several of my daughter’s friends I think we’ll be getting Padoca cupcakes for their birthday too. But perhaps even more important than the delicious cupcakes, with the Customer Service. Due to illness I had to the party at the last minute and they were so flexible. That meant a lot to me. Thanks again so much, and can’t wait to order cupcakes for our next event!
Atmosphere: 5
Food: 5
Service: 5
Samantha
The cake was great, made promptly and beautifully. However, it’s really frustrating not to be able to call the bakery. If you want to submit or change an order, or even just inquire about one, you have to email. I would be hesitant to order in the future because of this. I don’t want to spend 2-3 days going back and forth through email to inquire about custom orders, which the website doesn’t always accommodate.
Atmosphere: 5
Food: 5
Service: 4
Keith Laskey
Got a cappuccino and a few pastries. Very yummy! Banana chocolate chip muffin and cherry apricot scone.
I was reluctant to order because there was no phone number but they had the gender reveal cake type I wanted and so I decided to give it a chance. So glad I did! They were very responsive via email, helpful with our order in store as well and were very discreet with our gender. On top of that we got so many comments on how tasty the cake was. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Love their ice lattes 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Honestly one of the best tasting cakes I’ve had in a while. We got vanilla cake with vanilla marscapone and I’ve been craving it ever since.
Food: 5
Service: 5
Beautiful and great tasting cake, wowed all the kids at my daughter’s 13th bday party and delighted her. Also, the PDQs are delicious.
Made a custom birthday cake for us with a fast turn around and can truly say this was delicious! One of my top cakes I’ve had in the city. They were super helpful and communicative. Couldn’t recommend more!
Atmosphere: 4
Food: 5
Service: 5
PDQ was perfect.
Atmosphere: 5
Food: 5
Service: 5
The food is home made, it tastes absolutely delicious
Great and quiet atmosphere
Atmosphere: 5
Food: 5
Service: 5
PDQ is delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: PDQ Sandwich
I am extremely disappointed with my recent experience with this bakery. I ordered a cake for a very special occasion and provided clear instructions along with a reference image for how I wanted it to look. Unfortunately, what I received was a far cry from what was promised. The design lacked the details and colors I requested, and instead of the elegant and detailed cake I envisioned, I received something that looked hastily put together and cheap.
When I reached out to express my concerns, the response I received was dismissive and unapologetic. The excuse given was that the cake I had referenced was smaller than the size I ordered, which has no relevance to the fact that the colors, piping, and overall execution did not match my instructions. It was clear they did not take the time or effort to ensure the order was executed properly, despite the importance of this occasion.
What is worse, instead of offering any meaningful resolution or compensation, I was left feeling as though my concerns were not taken seriously. This is not only poor customer service but also unacceptable for a business that is supposed to make celebrations special.
I would not recommend this bakery to anyone looking for quality, attention to detail, or professionalism. This experience has left me heartbroken, and I will definitely not be using their services again.
Food: 1
Service: 1
I used to enjoy coming to Padoca, especially for the unique drink options they offered. In the past couple of months however, A lot of the drink options listed were not available, and the drinks they did have are way too sweet! Today I decided to try one more time and went in for Apple Cider which was, once again, out of stock, mind you it's the fifth time I've tried buying this. I then decided to order the caramel latter and it was COMPLETELY undrinkable. It was so sweet yet sour at the same time, as if something has spoiled. I could barely taste the coffee, and when I did it tasted burnt. Their scones are also very dry lately, and their muffins are not as flaverful. I don't think I'll be stopping by anytime soon again,but am moving over to the new coffee place one block over, Sebastian's!
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
We ordered my daughter's birthday cake from here and could not recommend this place more strongly! The cake looked fantastic and was absolutely delicious. The ordering and collection process was also absolutely seamless. I will be ordering all our future celebration cakes from Padoca.
Food: 5
Service: 5
Ordered our wedding cake from here and it was perfect! I ordered online and made a mistake with the pick up location which they changed for me. Response was great and picking up the cake was quick and easy. I recommend for sure! I got this 6 inch heart cake.
Atmosphere: 5
Food: 5
Service: 5
We ordered cupcakes from Padoca for my daughter‘s second birthday, and they were AMAZING!! A big hit. Several of my daughter’s friends I think we’ll be getting Padoca cupcakes for their birthday too. But perhaps even more important than the delicious cupcakes, with the Customer Service. Due to illness I had to the party at the last minute and they were so flexible. That meant a lot to me. Thanks again so much, and can’t wait to order cupcakes for our next event!
Atmosphere: 5
Food: 5
Service: 5
The cake was great, made promptly and beautifully. However, it’s really frustrating not to be able to call the bakery. If you want to submit or change an order, or even just inquire about one, you have to email. I would be hesitant to order in the future because of this. I don’t want to spend 2-3 days going back and forth through email to inquire about custom orders, which the website doesn’t always accommodate.
Atmosphere: 5
Food: 5
Service: 4
Got a cappuccino and a few pastries. Very yummy! Banana chocolate chip muffin and cherry apricot scone.
Atmosphere: 4
Food: 5
Service: 4
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