Coffee was good, but adding a 20% tip for basic counter service is unacceptable. Nothing was brought to our table, and when I questioned it, the waitress was visibly annoyed.
Atmosphere: 5
Food: 4
Service: 1
Gareth Howe
Don’t go if you’re not staying in the hotel. Use of wifi is forbidden. Also very expensive.
ashley anderson
I normally don't leave any bad reviews but this place made me so frustrated!
I walked in thinking this would be a cute spot to get some work done since practically everyone had a laptop out. I took a lap through the space before ordering to look for any signage saying I couldn't stay/ no wifi ect before ordering as I always do and saw no signs that I was unwelcome to work so I ordered a drink and a pastry. When I tried to sit I was told I couldn't sit in a certain area because it was bar only, no signage for this. Then I tried to connect to the wifi and I was told it was only for hotel guests. The whole situation was very frustrating as I was a paying customer and should be allowed to use the space, or informed with some sort of signage that the space is not for the general public. Overall I just felt very written off here, don't go if not a guest!!!
Atmosphere: 1
Service: 1
Ruyi Xu
Beautiful design, but limited seats even on weekdays. It’s part of the hotel so not very friendly to none residents to hang around. Would recommend blue bottle on the next block to do some work on laptop and work. No public WiFi and almost $10 for an oat milk latte (+tax+tip)
Atmosphere: 2
Food: 5
Service: 3
Justin Mayo
Classy + Chill + Vibes + Peaceful = IN A CITY ON THE GO, PAPER COFFEE GIVES YOU SPACE TO BREATHE
Atmosphere: 5
Food: 5
Service: 5
Michelle Benjamin
I recently moved to the area and have been really excited to find my favorite coffee shops for work.
I was drawn into the Paper Coffee shop because of its relaxed interiors surrounded by plants.
I ordered a matcha latte which was delicious. While there is only one barista, he was very with it and churned down the line of orders.
Unfortunately there isn’t WiFi here for paying customers which was the biggest bummer. I completely understand prioritizing guests over patrons however it was still a disappointment. I’m sure management have their reasons however this change would have provided a 5 start review.
Luckily I have hotspot and can still work here for a bit, granted it’s not fast.
Atmosphere: 5
Service: 4
Bshayer Binyamin
Ama’s strawberry matcha is like no other!! Truly one of the best (if not the best) matcha ive ever tried. Thank you so much Ama!
Atmosphere: 5
Food: 5
Service: 5
Jie Li
Staff attitude deserve a negative 5 star. What a look.
Service: 1
Vimel MENG
Show no respect to coffee client. If you don’t see coffee clients as your clients and only want to provide service to hotel clients and ignore coffee clients, then don’t sell your coffee to ‘public’. Ridiculous 🤬
Miranda Liang
This place strikes the perfect balance between café and calm workspace—sunlit, plant-filled, with warm wood accents and comfortable seating by the windows or in the lounge area
I had both espresso and batch-brew filter—smooth, rich, and always well-executed.
Coffee was only okay, although the location was cozy.
Atmosphere: 4
Food: 3
Service: 3
Phoebe Landolt
Came for a one night stay in the city and got my coffee here both mornings, my barista Ama was very sweet and provided great service. Loved the ambiance would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Christine Almadjian
I love Paper so much! My hidden gem for incredible drinks and a perfect workspace. Ama is the sweetest barista. She is so helpful and kind. Paper's lucky to have someone as great as she is!
Atmosphere: 5
Food: 5
Service: 5
Autumn Buford
Ama is absolutely wonderful! We stayed at Made hotel and enjoyed coffee and tea each morning.
Atmosphere: 5
Food: 5
Service: 5
Marina
28$ for a coffee and a bagel that I had to cut and spread by myself. Never again
Coffee was good, but adding a 20% tip for basic counter service is unacceptable. Nothing was brought to our table, and when I questioned it, the waitress was visibly annoyed.
Atmosphere: 5
Food: 4
Service: 1
Don’t go if you’re not staying in the hotel. Use of wifi is forbidden. Also very expensive.
I normally don't leave any bad reviews but this place made me so frustrated!
I walked in thinking this would be a cute spot to get some work done since practically everyone had a laptop out. I took a lap through the space before ordering to look for any signage saying I couldn't stay/ no wifi ect before ordering as I always do and saw no signs that I was unwelcome to work so I ordered a drink and a pastry. When I tried to sit I was told I couldn't sit in a certain area because it was bar only, no signage for this. Then I tried to connect to the wifi and I was told it was only for hotel guests. The whole situation was very frustrating as I was a paying customer and should be allowed to use the space, or informed with some sort of signage that the space is not for the general public. Overall I just felt very written off here, don't go if not a guest!!!
Atmosphere: 1
Service: 1
Beautiful design, but limited seats even on weekdays. It’s part of the hotel so not very friendly to none residents to hang around. Would recommend blue bottle on the next block to do some work on laptop and work. No public WiFi and almost $10 for an oat milk latte (+tax+tip)
Atmosphere: 2
Food: 5
Service: 3
Classy + Chill + Vibes + Peaceful = IN A CITY ON THE GO, PAPER COFFEE GIVES YOU SPACE TO BREATHE
Atmosphere: 5
Food: 5
Service: 5
I recently moved to the area and have been really excited to find my favorite coffee shops for work.
I was drawn into the Paper Coffee shop because of its relaxed interiors surrounded by plants.
I ordered a matcha latte which was delicious. While there is only one barista, he was very with it and churned down the line of orders.
Unfortunately there isn’t WiFi here for paying customers which was the biggest bummer. I completely understand prioritizing guests over patrons however it was still a disappointment. I’m sure management have their reasons however this change would have provided a 5 start review.
Luckily I have hotspot and can still work here for a bit, granted it’s not fast.
Atmosphere: 5
Service: 4
Ama’s strawberry matcha is like no other!! Truly one of the best (if not the best) matcha ive ever tried. Thank you so much Ama!
Atmosphere: 5
Food: 5
Service: 5
Staff attitude deserve a negative 5 star. What a look.
Service: 1
Show no respect to coffee client. If you don’t see coffee clients as your clients and only want to provide service to hotel clients and ignore coffee clients, then don’t sell your coffee to ‘public’. Ridiculous 🤬
This place strikes the perfect balance between café and calm workspace—sunlit, plant-filled, with warm wood accents and comfortable seating by the windows or in the lounge area
I had both espresso and batch-brew filter—smooth, rich, and always well-executed.
Atmosphere: 5
Restaurantji Recommends
Coffee was only okay, although the location was cozy.
Atmosphere: 4
Food: 3
Service: 3
Came for a one night stay in the city and got my coffee here both mornings, my barista Ama was very sweet and provided great service. Loved the ambiance would highly recommend!
Atmosphere: 5
Food: 5
Service: 5
I love Paper so much! My hidden gem for incredible drinks and a perfect workspace. Ama is the sweetest barista. She is so helpful and kind. Paper's lucky to have someone as great as she is!
Atmosphere: 5
Food: 5
Service: 5
Ama is absolutely wonderful! We stayed at Made hotel and enjoyed coffee and tea each morning.
Atmosphere: 5
Food: 5
Service: 5
28$ for a coffee and a bagel that I had to cut and spread by myself. Never again
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