Ordered two 12 inch pizzas for delivery and a cream soda, and I got 2 small 9-10 inch pizzas with the wrong cream soda. They sent me a orange cream soda. The delivery guy also didn’t have change, and when I called back to resolve this issue the lady on the phone said there was no mistake with the order and they couldn’t give me my money back. I get put on hold as she tells me let me speak with my advisor because the owner isn’t in today.
Eventually she says if you want your money back you’re gonna have to bring it back. And I said can’t you bring back the same delivery guy and she didn’t acknowledge that. So I go back and return it and the clerk gives me my money back but I’m still missing the tip I gave to the delivery person.
So he tells me that it’s the delivery’s money and he doesn’t know. He gets the delivery guy his name is junior from what I heard and this guy starts giving crazy attitude for the whole situation. Everything was smooth and fine until he started telling me but what happened with the pizza and the delivery. I simply said this was smaller than we expected and I got the wrong soda as well so I just want my money back. And he starts bugging out telling me he wasted time and going to my apartment for the order and I tell him I understand that and I’m sorry this is just and inconvenience; he was acting like this was on purpose. Then he starts asking me what does he do with the pizza and I tell him I don’t know my man that’s for you to decide. I get the exact cash I paid with back and ok everything is settled.
But as I am leaving the store he starts getting more disrespectful saying in Spanish “what am I going to do with the pizzas shove it up my” you know what. I go back in telling him alright bro you don’t have to do all that. That’s bad customer service and no need to get disrespectful. He then tells me not to order again and I said oh really? Also very unnecessary and I said trust me I won’t if this is how you’re representing this business. Just a weird interaction no need to lose your cool over a misunderstanding/return order.
Shoutout to the other guy who attended me first he was cool about everything and didn’t get disrespectful to a customer.
I had came here two times before to grab a few slices and a drink everything smooth, dude even gave me a discount once cuz he didn’t have regular slices available.
Won’t be coming back here as a local and it sucks cuz I did like the pizza too.
Service: 1
adrian james
Ordered a simple sandwich for delivery thru slice. Said it c was to arrive at 8:39pm. Called slice and he say he spoke to pizza shop and it would be another16 min. Well it 9:43 call slice no one would pick up. Had to cancel at this point.
Atmosphere: 3
Service: 3
ImBroke Rob
So I thought this was brick oven pizza and I was extremely happy only to arrive and see the pizza and looking at it you knew it wasn’t 🤦🏾♂️
With that being said it wasn’t bad price is good. Just nothing what I thought it would be. Uptown still slacking on a really good thin crispy old school slice. But this place ain’t bad for locals.
Definitely not worth traveling too. But worth ordering. They gave me free garlic knots and I must say they were really good 😆 liked them better than the pizza. If I return I’ll be definitely trying some of there subs and having the Knoks again loved it
With that being said hope you enjoyed this review hope it helps
Follow me on ig @imbroke_rob & @imbroke_eats
Thanks for all the support and follows let me know what you think
Atmosphere: 2
Food: 3
Service: 5
Manny U
Amazing pizza Amazing service
Fineappleruntz
Pizza is delicious! Service 10/10 sweet, sweet workers Atmosphere 10/10
Atmosphere: 5
Food: 5
Service: 5
Jared Bowser
After coming for years, getting to know the owner, I can say confidently that L’Antica is some of the best NYC style pizza in the Heights. They treat people well and provide a great deal. Two slices and garlic knots for $5 cannot be beaten in a 20-block radius!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza, Garlic Knots
Maya Sauhta
The best best best pizza ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
ilene sameth
Sometimes you just want to discover the great slice in a neighborhood that you are wandering through. This was the slice. Crisp, not salty, genuine nyc slice. Just go.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
Trisha Wamala
I feel sorry for Washington heights because some of the business that come into this neighborhood are very nasty to ppl. Not up beat. But judgy and I’m sure politics are coming into process during the placement of these stores. I came in and was excited to see a new pizza restaurant. I ordered a Margarita pizza just for the owner to ask me “do you have 7 dollars?” I was disgusted. It’s like he was asking me did I even have money to purchase. And no he wasn’t asking for me to give him change back. He asked it like as if I was homeless. Maybe because look 22 and i’m brown skin idk. Everyone else is in there was eating comfortably and was of fair skin. It’s sad I have to travel outside of my neighborhood just to shop or eat. Hate it here! The ppl suck !
Atmosphere: 1
Food: 1
Service: 1
Ashley Huertas
They charge tax twice if you pay with card/apple pay. It’s not a credit card fee. They just use two machines and it charges tax on the subtotal and the taxed total as well. Pay cash. The wings are good!
AMAZING pizza and absolutely incredible fresh pasta! Super nice people and they always get your order out quickly. Definitely pay them a visit!!
Atmosphere: 5
Food: 5
Service: 5
Julien Keshishian
Love this place, great cheese quality on the pizza. Highly recommend their slices and pies. Pasta also hits.
Atmosphere: 5
Food: 5
Service: 5
NADYA ORTIZ
Very clean and fast service. The pizza taste great and fresh
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Slice of Pizza
Jose Perez
Wow guys please please do not buy food from this place. The worker with the glasses is very rude to people. I sent my wife in there and she didn’t even get serve because the guy was on the phone and didn’t even care to take the order… this place need to shut down or look for new people to hired. I will definitely not go back to this place or have my friends and family buy from this place.
Atmosphere: 1
Food: 1
Service: 1
Neil Small
Stopped in initially for a couple of slices. My cheese and Margherita slices were cut from pies just out of the brick oven. They were delicious!I decided to order the Tricolore salad and a pasta with olive oil, garlic, broccoli rabe and sausage to go.Very fresh and delicious! I will definitely be back soon!
Ordered two 12 inch pizzas for delivery and a cream soda, and I got 2 small 9-10 inch pizzas with the wrong cream soda. They sent me a orange cream soda. The delivery guy also didn’t have change, and when I called back to resolve this issue the lady on the phone said there was no mistake with the order and they couldn’t give me my money back. I get put on hold as she tells me let me speak with my advisor because the owner isn’t in today.
Eventually she says if you want your money back you’re gonna have to bring it back. And I said can’t you bring back the same delivery guy and she didn’t acknowledge that. So I go back and return it and the clerk gives me my money back but I’m still missing the tip I gave to the delivery person.
So he tells me that it’s the delivery’s money and he doesn’t know. He gets the delivery guy his name is junior from what I heard and this guy starts giving crazy attitude for the whole situation. Everything was smooth and fine until he started telling me but what happened with the pizza and the delivery. I simply said this was smaller than we expected and I got the wrong soda as well so I just want my money back. And he starts bugging out telling me he wasted time and going to my apartment for the order and I tell him I understand that and I’m sorry this is just and inconvenience; he was acting like this was on purpose. Then he starts asking me what does he do with the pizza and I tell him I don’t know my man that’s for you to decide. I get the exact cash I paid with back and ok everything is settled.
But as I am leaving the store he starts getting more disrespectful saying in Spanish “what am I going to do with the pizzas shove it up my” you know what. I go back in telling him alright bro you don’t have to do all that. That’s bad customer service and no need to get disrespectful. He then tells me not to order again and I said oh really? Also very unnecessary and I said trust me I won’t if this is how you’re representing this business. Just a weird interaction no need to lose your cool over a misunderstanding/return order.
Shoutout to the other guy who attended me first he was cool about everything and didn’t get disrespectful to a customer.
I had came here two times before to grab a few slices and a drink everything smooth, dude even gave me a discount once cuz he didn’t have regular slices available.
Won’t be coming back here as a local and it sucks cuz I did like the pizza too.
Service: 1
Ordered a simple sandwich for delivery thru slice. Said it c was to arrive at 8:39pm. Called slice and he say he spoke to pizza shop and it would be another16 min. Well it 9:43 call slice no one would pick up. Had to cancel at this point.
Atmosphere: 3
Service: 3
So I thought this was brick oven pizza and I was extremely happy only to arrive and see the pizza and looking at it you knew it wasn’t 🤦🏾♂️
With that being said it wasn’t bad price is good. Just nothing what I thought it would be. Uptown still slacking on a really good thin crispy old school slice. But this place ain’t bad for locals.
Definitely not worth traveling too. But worth ordering. They gave me free garlic knots and I must say they were really good 😆 liked them better than the pizza. If I return I’ll be definitely trying some of there subs and having the Knoks again loved it
With that being said hope you enjoyed this review hope it helps
Follow me on ig @imbroke_rob & @imbroke_eats
Thanks for all the support and follows let me know what you think
Atmosphere: 2
Food: 3
Service: 5
Amazing pizza Amazing service
Pizza is delicious!
Service 10/10 sweet, sweet workers
Atmosphere 10/10
Atmosphere: 5
Food: 5
Service: 5
After coming for years, getting to know the owner, I can say confidently that L’Antica is some of the best NYC style pizza in the Heights. They treat people well and provide a great deal. Two slices and garlic knots for $5 cannot be beaten in a 20-block radius!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza, Garlic Knots
The best best best pizza ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
Sometimes you just want to discover the great slice in a neighborhood that you are wandering through. This was the slice. Crisp, not salty, genuine nyc slice. Just go.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Slice of Pizza
I feel sorry for Washington heights because some of the business that come into this neighborhood are very nasty to ppl. Not up beat. But judgy and I’m sure politics are coming into process during the placement of these stores. I came in and was excited to see a new pizza restaurant. I ordered a Margarita pizza just for the owner to ask me “do you have 7 dollars?” I was disgusted. It’s like he was asking me did I even have money to purchase. And no he wasn’t asking for me to give him change back. He asked it like as if I was homeless. Maybe because look 22 and i’m brown skin idk. Everyone else is in there was eating comfortably and was of fair skin. It’s sad I have to travel outside of my neighborhood just to shop or eat. Hate it here! The ppl suck !
Atmosphere: 1
Food: 1
Service: 1
They charge tax twice if you pay with card/apple pay. It’s not a credit card fee. They just use two machines and it charges tax on the subtotal and the taxed total as well. Pay cash. The wings are good!
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
AMAZING pizza and absolutely incredible fresh pasta! Super nice people and they always get your order out quickly. Definitely pay them a visit!!
Atmosphere: 5
Food: 5
Service: 5
Love this place, great cheese quality on the pizza. Highly recommend their slices and pies. Pasta also hits.
Atmosphere: 5
Food: 5
Service: 5
Very clean and fast service. The pizza taste great and fresh
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Slice of Pizza
Wow guys please please do not buy food from this place. The worker with the glasses is very rude to people. I sent my wife in there and she didn’t even get serve because the guy was on the phone and didn’t even care to take the order… this place need to shut down or look for new people to hired. I will definitely not go back to this place or have my friends and family buy from this place.
Atmosphere: 1
Food: 1
Service: 1
Stopped in initially for a couple of slices. My cheese and Margherita slices were cut from pies just out of the brick oven. They were delicious!I decided to order the Tricolore salad and a pasta with olive oil, garlic, broccoli rabe and sausage to go.Very fresh and delicious! I will definitely be back soon!
Atmosphere: 5
Food: 5
Service: 5
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