Popeyes Louisiana Kitchen

14 E 23rd St, New York
(646) 726-4343

Recent Reviews

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Vivian M

The supposed manager was literally yelling at me when I told him I wanted the sauce on side. He kept yelling even after I walked away from counter — You have to say you want sauce on side when you order! Yelling aggressively for the entire restaurant to hear. Meanwhile, in the picture, it is on the side. Charged $3.49 for cup of water to my student — so rude and disrespectful. I couldn’t believe it. McDonalds gave it for free. Terrible terrible experience.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: New Popeyes Boneless Wings

shirley a

Avoid this Popeyes. The chicken was hard and not fresh. The Mac n cheese were skimped on. We were told that they only give one scoop not fill up the cup that I'm paying $ for. The restaurant was dirty. We had to ask for the tables to be wiped down. I went to wash my hands the bathroom looked like a train station bathroom. There was no real soap it was watery foam. Thank goodness I keep hand sanitizer in my bag. Avoid at all costs if you want to eat cold,dry, hard, rubbery, overpriced food, have a Dirty atmosphere and not the best service come here. It will leave a head taste in your mouth.

Atmosphere: 1

Food: 1

Service: 2

S.D. Sthormes

Good but no contactless

Atmosphere: 4

Food: 5

Service: 4

Ian Ortiz

Honestly really good

Atmosphere: 2

Food: 5

Service: 3

Mandy

Be cautious about eating at this location, especially late at night. After finishing my shift, I noticed they were still open and decided to grab something to eat. Unfortunately, my experience was deeply concerning.

I couldn’t help but notice that they were actively cleaning the store around 3 AM, even though they don’t officially close until 4 AM. Shockingly, it seems that cleaning chemicals may have been sprayed near or directly on the food during this process. The food I purchased had a distinct and overpowering taste of cleaning spray, which made it inedible. After a few bites, I had to throw it out due to how dry and unpleasant the chemical taste left my mouth.

This isn’t just an issue of poor customer service—it’s a serious health risk. Contaminating food with cleaning chemicals poses a significant hazard to anyone consuming it. I urge management to address this issue immediately and ensure proper procedures are followed during closing hours to prevent food contamination.

I will also be reporting this incident to the health department to ensure this matter is thoroughly investigated. Everyone wants to finish their shift and go home, but cutting corners by jeopardizing customer safety is unacceptable and disrespectful. This location needs to prioritize cleanliness without endangering the people who rely on their food.

Zhi R

The new boneless chicken is awesome and the staff is even better my favorite store on the island

Atmosphere: 1

Mel Celik

Very clean store but the food isn’t it tbh

Atmosphere: 5

Food: 1

Service: 2

Delt Z

The store is very clean and the staff is friendly

Atmosphere: 5

Food: 5

Service: 5

Christopher Chadwick

Nice food.

Atmosphere: 4

Food: 4

Service: 4

Nono Lll

Really attentive & friendly customer service. Had burger ? & nuggets, both are delicious. Try their mango and strawberry ? lemonade. Clean spot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich, Chicken Meal

TIMOTHY HERNANDEZ

They were nicer to register but the place overall was kind of dirty there was open containers left on the table the bathroom is very dirty but customer service was nice friendly it was a little bit of wait in line

Atmosphere: 2

Food: 5

Service: 3

Andy W

Popcorn Shrimps very tasty ?

Atmosphere: 4

Food: 4

Service: 4

Michael Parks

$10 lunch special is excellent value for a meal between 11am and 2pm on 23rd Street. This location's food was quick, tasty, and warm.

Atmosphere: 4

Food: 5

Service: 5

nadine deen

Food is never good or fresh at all makes your stomach hurt after.

Atmosphere: 1

Food: 1

Service: 1

Stefranice ALEXANDER

Throw up food iam not going there

Atmosphere: 1

Food: 1

Service: 1

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