I fell in love with the Mediterranean sandwich. it's so flavourful. Sometimes, I add chicken, but it's good as it is. The price is about the same as everything else in the area $12-$16 a sandwich. There is a seating area. They have pick-up options, which i usually prefer. My only issue is had was that one time they served me a Mediterranean sandwich with icy cold vegetables. My teeth were not happy to bite into ice. I told the casher, and they gave me another Mediterranean sandwich. But the vegetables were still cold. I eventually removed the vegetables from the sandwich.
Silas Pennington
Good sandwiches!
inferno fireboy
Amazing sandwiches u eat one , you are goin to want another
Ana Co
Some of the new staff at this location are rude, treating you like a child for being at the counter before it's your turn to ask about extras. And then roll their eyes because you ask questions about the extras. Maybe they don't like people with an accent? Always kinda slow, but I never minded till experiencing rudeneness. Avoiding the place going forward.
nicolo alexis duran
Sandwich was great. Never been to one so I had to ask lots of questions even when the server was rushing me. Nice busy lunch spot for workers!
Xiuli Shen
Burnt sandwich :( inedible
Also ordered from Uber eats and it didn't follow any of my custom parts of the order.
Dilwar A
I typically don’t leave reviews but I had to for my most recent experience. Ive ordered from here a lot in the past with no problems. I recently had an issue with getting a wrong sandwich and Laura who I believe may be the manager really went above and beyond to make it better without me even asking (I just wanted to get the sandwich I ordered). The lunch rush around here ain’t easy but their team is always working fast.
Atmosphere: 5
Food: 5
Service: 5
Yuan Ginsberg
Their online ordering system is broken… I only added avocado as extra salad topping but it automatically applied every single topping choice including blue cheese which I really dislike… And the staff member who prepared my farmhouse salad did NOT put either chicken or ranch dressing in my salad… the salad was disgusting and I had to throw it out. Giving 3 stars cuz the chicken pot pie soup was good.
Atmosphere: 3
Food: 3
Service: 2
Amy Herzberg
The service is fast and the food is good. I have been to Potbelly in other locations and the sandwiches, soups, and chips are very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean Sandwich De Pollo, Pizza Sandwich w Soda and Baked Chips, Chicken Pot Pie Soup, Salads, Dream Bar, Chips Bottled Drink, Premium Topping Bar, Chili, Chicken Pot Pie
Blue Jay
Their was no other customer, and yet I had to wait a few minutes to be served as I was gossiped about in my face about my outfit, and the workers / managers on their phones. The soup/Mac was undercooked, and not worth it.
😆Ohh Boy👏🏾, POTBELLY made my Day, it has A nice Menu, love the chicken Popeye soup & chili soup, Outstanding👏🏾🏆, there’s no place like Potbelly, Everything is so freshly made, in front of your eyes. I love the milkshakes too😋, If you ever in the City& feeling hungry, Head over to Pot Belly😆🤘🏾!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup, Salads, Italian, Chili
Z Davis
The customer service experience was disappointing, no greeting and the cashier couldn’t even bother to bag my food up. The staff at the front seemed more focused on chatting with each other than attending to my order, leading to confusion and an error with the size of my sandwich. Additionally, Yomaira, who was working at the cashier, had headphones on, which made it difficult for her to hear me clearly and properly process my order.
Atmosphere: 1
Service: 1
Iryna Zharkova
It was a horrible experience!!!! When we came to dine in nobody was paying attention to us. When I tried to order food still nobody was paying any attention. Two girls who were working there continued talking and after a couple of minutes, one of them turned to me silently staring at me with a look like I interrupted them. They did not say even “Hello” to us. While we have been ordering food they have been rude and not nice. They didn’t notify us about the restroom being out of order before we ordered food! They pointed to the door with an order to try to find a restroom at another dine in places!!! I have a feeling they did that on purpose! Because when came some guy to order the food they started to be smiley and nice. Those girls have to learn what good service is for customers!!!!
Atmosphere: 1
Service: 1
Randy Torres
We visited when we went to the 9/11 Memorial. Staff friendly and food was goid
Atmosphere: 5
Food: 5
Service: 5
Agustín Capdevila
The food is always very good in potbelly, the staff is kind but it need improvements in the stores (in this one it wasn’t working the fridge and there weren’t cold drinks, also lacks a bit of cleaning)
I fell in love with the Mediterranean sandwich. it's so flavourful. Sometimes, I add chicken, but it's good as it is. The price is about the same as everything else in the area $12-$16 a sandwich. There is a seating area. They have pick-up options, which i usually prefer. My only issue is had was that one time they served me a Mediterranean sandwich with icy cold vegetables. My teeth were not happy to bite into ice. I told the casher, and they gave me another Mediterranean sandwich. But the vegetables were still cold. I eventually removed the vegetables from the sandwich.
Good sandwiches!
Amazing sandwiches u eat one , you are goin to want another
Some of the new staff at this location are rude, treating you like a child for being at the counter before it's your turn to ask about extras. And then roll their eyes because you ask questions about the extras. Maybe they don't like people with an accent? Always kinda slow, but I never minded till experiencing rudeneness. Avoiding the place going forward.
Sandwich was great. Never been to one so I had to ask lots of questions even when the server was rushing me. Nice busy lunch spot for workers!
Burnt sandwich :( inedible
Also ordered from Uber eats and it didn't follow any of my custom parts of the order.
I typically don’t leave reviews but I had to for my most recent experience. Ive ordered from here a lot in the past with no problems. I recently had an issue with getting a wrong sandwich and Laura who I believe may be the manager really went above and beyond to make it better without me even asking (I just wanted to get the sandwich I ordered). The lunch rush around here ain’t easy but their team is always working fast.
Atmosphere: 5
Food: 5
Service: 5
Their online ordering system is broken… I only added avocado as extra salad topping but it automatically applied every single topping choice including blue cheese which I really dislike… And the staff member who prepared my farmhouse salad did NOT put either chicken or ranch dressing in my salad… the salad was disgusting and I had to throw it out. Giving 3 stars cuz the chicken pot pie soup was good.
Atmosphere: 3
Food: 3
Service: 2
The service is fast and the food is good. I have been to Potbelly in other locations and the sandwiches, soups, and chips are very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean Sandwich De Pollo, Pizza Sandwich w Soda and Baked Chips, Chicken Pot Pie Soup, Salads, Dream Bar, Chips Bottled Drink, Premium Topping Bar, Chili, Chicken Pot Pie
Their was no other customer, and yet I had to wait a few minutes to be served as I was gossiped about in my face about my outfit, and the workers / managers on their phones. The soup/Mac was undercooked, and not worth it.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
😆Ohh Boy👏🏾, POTBELLY made my Day, it has A nice Menu, love the chicken Popeye soup & chili soup, Outstanding👏🏾🏆, there’s no place like Potbelly, Everything is so freshly made, in front of your eyes. I love the milkshakes too😋, If you ever in the City& feeling hungry, Head over to Pot Belly😆🤘🏾!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie Soup, Salads, Italian, Chili
The customer service experience was disappointing, no greeting and the cashier couldn’t even bother to bag my food up. The staff at the front seemed more focused on chatting with each other than attending to my order, leading to confusion and an error with the size of my sandwich. Additionally, Yomaira, who was working at the cashier, had headphones on, which made it difficult for her to hear me clearly and properly process my order.
Atmosphere: 1
Service: 1
It was a horrible experience!!!! When we came to dine in nobody was paying attention to us. When I tried to order food still nobody was paying any attention. Two girls who were working there continued talking and after a couple of minutes, one of them turned to me silently staring at me with a look like I interrupted them. They did not say even “Hello” to us. While we have been ordering food they have been rude and not nice.
They didn’t notify us about the restroom being out of order before we ordered food! They pointed to the door with an order to try to find a restroom at another dine in places!!! I have a feeling they did that on purpose! Because when came some guy to order the food they started to be smiley and nice. Those girls have to learn what good service is for customers!!!!
Atmosphere: 1
Service: 1
We visited when we went to the 9/11 Memorial. Staff friendly and food was goid
Atmosphere: 5
Food: 5
Service: 5
The food is always very good in potbelly, the staff is kind but it need improvements in the stores (in this one it wasn’t working the fridge and there weren’t cold drinks, also lacks a bit of cleaning)
Atmosphere: 3
Food: 5
Service: 4
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