If I could give zero stars, I would. I had one of the worst experiences at this bar due to an incredibly rude and unprofessional waiter. I had a female server, enjoyed a couple of glasses of wine, and left a tip. Then, a male staff member—who I assume was another waiter—approached me at my table to ask if something was wrong because he felt my tip wasn’t ‘big enough.’
When I went to the bar to address how inappropriate that was, he responded aggressively, asking, ‘Are you embarrassed of yourself?’ The way he spoke to me was completely out of line, and I have no doubt that if I were a man, he wouldn’t have dared to be so disrespectful. The situation escalated into an argument, and the manager had to step in and apologize for his behavior.
It’s a shame because I was enjoying my time before this happened, but after such an awful experience, I will never return. If the waiter responsible happens to read this—respectfully, do better.
Service: 1
Irfan Ebrahim
Great views of the city, especially at night
Found the service to be lacking where we had to go to the bar after waiting for 10mins for a menu and to get the bill.
We tried the season cocktail (plum ume) which just tasted like $26 glass of fireball...
Atmosphere: 5
Food: 1
Service: 2
Susan Endres
Such a beautiful sunset event! The staff really make the place?
Atmosphere: 5
Food: 5
Service: 5
Alex Goldman
Great outdoor space with simple decor and amazing views. Service was great. But the prices are out of control. When did it become ok to charge 30 bucks for a glass of wine that retails for under 50?
Atmosphere: 3
Food: 3
Service: 4
Gerry Brown
Wonderful spot in New York City. It opens at 5pm, and you have views of the empire state building on one side and the chrysler building on the other. A romantic evening. I had one drink which was excellent for $23.00. You are in New York City after all. Worth the expense.
Atmosphere: 5
Service: 5
stu kessler
Low key but nice rooftop. Good view of the Empire State. Decent small plate food options. Outside space is nice but could use a bit of a furniture and music upgrade. Predominantly tourists.
Atmosphere: 4
Food: 4
Service: 4
Valentin Richard
Very nice moment, the staff was super friendly and provided a great service !
Atmosphere: 5
Food: 5
Service: 5
Marc-Olivier Meunier
Outstanding place with great cocktails and an awesome view.
Atmosphere: 5
Food: 5
Service: 5
Annie Phan
Went there in Oct. View was good, host was
Atmosphere: 5
Food: 3
Service: 2
Dave Condra
Excellent view of the skyline. Only had finger foods to eat bot the view was worth
The view from the rooftop is incredible. The service was a bit unfriendly. We were a group of 4 people and asked for a seat and had to wait a little longer for our seat even though the bar was not overcrowded. The prices of the cocktails are rather pricey.
Atmosphere: 5
Food: 5
Service: 4
Jeff Daniel
Nice Rooftop spot! The service is so simple and efficient, and the staff very welcoming. Everything is just right with this restaurant.** Located on the penthouse (18 Floor) of the hotel Kitano.I love pistachio and The Pistachio Cheesecake was the best I have had by far! Small but very filling plates and common drink. I will be a regular that’s for sure!
Grace Shen
Wonderful bar, attentive staff, exceptional service. I went after work with colleagues to celebrate my birthday and had an amazing time on the rooftop bar with a view of the Chrysler and MetLife building. I was pleasantly surprised when the manager Brandon and his team of staff brought out the slice of cake with candle singing birthday song. I will definitely go back again and would recommend to my friends.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Grilled Shishito Peppers
Tatsiana Mir
Great place that felt so calm, quiet and relaxed, probably because no loud music. The views from the rooftop are stunning. We visited on Saturday night, and it wasn't crowded. It was a beautiful summer evening. The service is great, the prices are similar to other rooftops. I would definitely recommend that spot if you want feel comfortable, relaxed, be in a quiet and at the same time in rewarding with the great city view place.
Atmosphere: 5
Service: 5
Jaye Aster Broder
The views and the environment are great but the drinks are just okay. I had a jalapeño margarita that came to around $25 and. It seemed to lack heat. It’s a nice happy hour spot though for sure. Someone else had a rosemary fizz that wasn’t memorable.
If I could give zero stars, I would. I had one of the worst experiences at this bar due to an incredibly rude and unprofessional waiter. I had a female server, enjoyed a couple of glasses of wine, and left a tip. Then, a male staff member—who I assume was another waiter—approached me at my table to ask if something was wrong because he felt my tip wasn’t ‘big enough.’
When I went to the bar to address how inappropriate that was, he responded aggressively, asking, ‘Are you embarrassed of yourself?’ The way he spoke to me was completely out of line, and I have no doubt that if I were a man, he wouldn’t have dared to be so disrespectful. The situation escalated into an argument, and the manager had to step in and apologize for his behavior.
It’s a shame because I was enjoying my time before this happened, but after such an awful experience, I will never return. If the waiter responsible happens to read this—respectfully, do better.
Service: 1
Great views of the city, especially at night
Found the service to be lacking where we had to go to the bar after waiting for 10mins for a menu and to get the bill.
We tried the season cocktail (plum ume) which just tasted like $26 glass of fireball...
Atmosphere: 5
Food: 1
Service: 2
Such a beautiful sunset event! The staff really make the place?
Atmosphere: 5
Food: 5
Service: 5
Great outdoor space with simple decor and amazing views. Service was great. But the prices are out of control. When did it become ok to charge 30 bucks for a glass of wine that retails for under 50?
Atmosphere: 3
Food: 3
Service: 4
Wonderful spot in New York City. It opens at 5pm, and you have views of the empire state building on one side and the chrysler building on the other. A romantic evening. I had one drink which was excellent for $23.00. You are in New York City after all. Worth the expense.
Atmosphere: 5
Service: 5
Low key but nice rooftop. Good view of the Empire State. Decent small plate food options. Outside space is nice but could use a bit of a furniture and music upgrade. Predominantly tourists.
Atmosphere: 4
Food: 4
Service: 4
Very nice moment, the staff was super friendly and provided a great service !
Atmosphere: 5
Food: 5
Service: 5
Outstanding place with great cocktails and an awesome view.
Atmosphere: 5
Food: 5
Service: 5
Went there in Oct. View was good, host was
Atmosphere: 5
Food: 3
Service: 2
Excellent view of the skyline. Only had finger foods to eat bot the view was worth
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Crab Cakes, Angus Beef Sliders
Restaurantji Recommends
The view from the rooftop is incredible. The service was a bit unfriendly. We were a group of 4 people and asked for a seat and had to wait a little longer for our seat even though the bar was not overcrowded. The prices of the cocktails are rather pricey.
Atmosphere: 5
Food: 5
Service: 4
Nice Rooftop spot! The service is so simple and efficient, and the staff very welcoming. Everything is just right with this restaurant.** Located on the penthouse (18 Floor) of the hotel Kitano.I love pistachio and The Pistachio Cheesecake was the best I have had by far! Small but very filling plates and common drink. I will be a regular that’s for sure!
Wonderful bar, attentive staff, exceptional service. I went after work with colleagues to celebrate my birthday and had an amazing time on the rooftop bar with a view of the Chrysler and MetLife building. I was pleasantly surprised when the manager Brandon and his team of staff brought out the slice of cake with candle singing birthday song. I will definitely go back again and would recommend to my friends.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Grilled Shishito Peppers
Great place that felt so calm, quiet and relaxed, probably because no loud music. The views from the rooftop are stunning. We visited on Saturday night, and it wasn't crowded. It was a beautiful summer evening. The service is great, the prices are similar to other rooftops. I would definitely recommend that spot if you want feel comfortable, relaxed, be in a quiet and at the same time in rewarding with the great city view place.
Atmosphere: 5
Service: 5
The views and the environment are great but the drinks are just okay. I had a jalapeño margarita that came to around $25 and. It seemed to lack heat. It’s a nice happy hour spot though for sure. Someone else had a rosemary fizz that wasn’t memorable.
Atmosphere: 5
Food: 2
Service: 4
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