I went to this restaurant on Thursday, 11/14/24, for my birthday dinner because I'd heard great things from friends and was really excited to try it. I made a reservation for 11 people at 8:15 pm ET, and everyone in my group arrived on time. However, they told us we'd be seated closer to our reservation time but kept delaying it. In the end, we didn't get seated until 45 minutes later. There was no apology for the long wait, despite having a reservation at 8:15 pm ET.
When we finally sat down, we ordered à la carte for the whole table, and to be honest, the food was way too salty and the service was not great.
When we got our check, we noticed we were overcharged for drinks we bought at the bar and an entrée we never received. We asked them to dispute the charges, and they said they did. But what was really odd was how long it took for them to give us a corrected receipt. At one point, the host even asked if we wanted to charge the transaction on his card--a very strange ask.
I just got home from my birthday trip over the weekend and checked my credit card statement. The disputed charge wasn't corrected. What's even more suspicious is that they made it look like two separate transactions: one listed under "Moxy Hotel Lower East" on 11/14/24, and the other under the actual restaurant name, "Sake no Hana," on 11/15/24. This was clearly an attempt to make the charges look like two different transactions.
To be treated like this by a high-end restaurant is beyond disappointing, and I would never recommend this place to anyone. I would give ZERO stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Rebecca
We had a fantastic experience at Sake No Hana for our engagement! The ambiance is breathtaking and the service was amazing! Trish was so nice and made the evening perfect! The matcha tiramisu was a 10/10 ? We will DEFINITELY return to Sake No Hana. ?
Atmosphere: 5
Food: 5
Service: 5
Antoinette
Service and atmosphere were really great. Food was good, but not phenomenal.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Diver Scallops, Crispy Tokyo Gyoza
Justin Rogers-Cooper
An exceptional sushi experience with few comparisons outside places like Manhattan. Accessible down twisting stairs beneath the Moxy hotel, the restaurant offers a comfortably dark and elegantly focused dining oasis. My server left her station and walked me through her favorite menu items at my seat. She helped select the best sushi meal I’ve ever had.
The Nagatini Cowgirl cocktail and spicy nuts set the palate. A hot, salty helping of perfectly seared shishito peppers warmed the stage. The Hamachi Crudo was unique and beautiful. The spicy yellowtail with coriander aioli was delicate and dreamy. The nigiri included amazing chu toro (fatty tuna) and o toro (bluefin tuna). My mouth still waters.
I also had the chef’s selected fish at market price, but cannot remember its name. It was, however, as my server promised: the best sushi I’ve ever had. She said their fish comes in from Japan every 48 hours.
This meal was a birthday present to myself, and priced as an annual treat and not something I could do everyday. If you like sushi, give yourself the same opportunity.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shishito Peppers
Yudy Batista
This place is 0/10 do yourself a favor and don’t come to this restaurant!!! Service is horrible and the manager has an attitude. We had an issue with the food,and instead of deducting the charge from our check they gave us a round of sake that was already included. Soooo We ended up paying for food that we didn’t consume.
Atmosphere: 3
Food: 4
Service: 1
Tulol Lol
When the ? sushi arrived, one of them arrived with hair, we decided to continue with the experience of the other dishes, and not with the sushi, when the bill arrived ? THEY DID NOT remove the sushi ? from our bill and we had to pay it.
Food: 1
Service: 1
Wil Vittini
One of the plates had a hair on it - we complained and returned the plate and they charged us anyway. They didn’t do nothing about it, they removed the plate and didn’t offer to make a new one or to compensate for it, yet they still wanted to charge us for it
Atmosphere: 1
Food: 1
Service: 1
Jocelyn M
I’m going to start off by saying that sake no Hanna was the best, everything and I mean everything was on point. I had Isaac as a server and let me tell you he was amazing!!! super friendly, very knowledgeable and attentive. He gave great recommendations. For my drink, I choose to have princess peach and it was well made drink, if you’re into drinks that are on the sweeter side this is the drink for you. Everything was flavorful!! My favorite dishes would be the spicy tuna tartare, filet mignon and wafu carbonara. A must try for dessert would be the matcha tiramisu, it is out of this world, super delicious. Overall I had a great experience. I definitely will be coming back and recommending this place.
I made a reservation and still ended up waiting 2+ hours to be seated (reason I didn't leave I already paid for parking) hostess kept telling my group we would be next to be seated multiple times just to end up seating another group (we ended up moving in front of them and taking up space to the point they couldn't ignore us anymore). They kept trying to offer us champagne for our wait but we were starving and didn't want to keep drinking on an empty stomach. The ambience of the place is very beautiful but the service and the wait is not worth it. The food itself was decent but not for the price you're paying. The manager did offer us some free apps and sake because of how long we waited. Also they attempted at charging me 554 dollars when the original bill was 296 so I also had to make a complaint about that as well. Overall I would never come back here even if they paid me to come cause the hostess are disorganized and they tried to make me pay almost double of my original bill and the food was okay.
Atmosphere: 4
Food: 2
Service: 1
buket K
The food was great but I stand firmly disappointed in the service. Simply put, you're treated like an inconvenience. Despite reserving a table, providing a deposit and arriving on time, my party felt extremely rushed by the staff here. It felt like an absolute joke when we've watched tables near us stay there much longer than us while the waitress kept approaching us every other second to try to take our order when we're orienting ourselves and trying to take in the atmosphere, and decide on what to order. I understand it's a restaurant and they want to get as many people in & out as possible but again, we reserved a table, we're paying for our food and experience. It's our friend's birthday and it makes no sense why we would need to feel like we need to be rushed. It conveyed a feeling of being an annoying inconvenience for the restaurant. From the time of our reservation, to the time we left, it was only an hour and thirty minutes to get settled, use their facilities, order, eat, talk, and take pictures. It felt disappointing for the entire party who didn't want to make a big deal but obviously noticed the contrast in service from other tables. If you're looking to actually receive quality service, do not come here, you're treated like the world's biggest inconvenience if you do.
I really like this place , the decoration is fabulous, the food is really good but my favorite part was the dessert . They have very original desserts I really recommend them
Susan Archer
Fabulous Japanese food. Saturday night was busy and a good atmosphere. Set menu at $60 /head was a total bargain and great food.
Atmosphere: 5
Food: 5
Service: 5
Marcus Whitehead
We had the $60 set menu. Amazing value for such great food. Buzzing atmosphere and great service
Atmosphere: 5
Food: 5
Service: 5
RachelP
Went to sake no Hana for a nicer work dinner and the service was great and cocktails were excellent but the food was very average and forgettable. Sushi was very mid and my clams pasta had very few clams and also served with cheap ramen noodles instead of real pasta. Not good value for money overall but very nice ambience and decor. It would be great for a few cocktails date but I wouldn't return for anything else.
Luna
I’ve had this saved for a while and honestly never thought of actually going. I’m telling you it was such a pleasant experience and everything was perfect. From all the appetizers to the main course and everything was well cooked as I asked for. I recommend this place to go out with friends/family !! Definitely one of my top places for dinner in NYC! I can’t wait to go back (:
I went to this restaurant on Thursday, 11/14/24, for my birthday dinner because I'd heard great things from friends and was really excited to try it. I made a reservation for 11 people at 8:15 pm ET, and everyone in my group arrived on time. However, they told us we'd be seated closer to our reservation time but kept delaying it. In the end, we didn't get seated until 45 minutes later. There was no apology for the long wait, despite having a reservation at 8:15 pm ET.
When we finally sat down, we ordered à la carte for the whole table, and to be honest, the food was way too salty and the service was not great.
When we got our check, we noticed we were overcharged for drinks we bought at the bar and an entrée we never received. We asked them to dispute the charges, and they said they did. But what was really odd was how long it took for them to give us a corrected receipt. At one point, the host even asked if we wanted to charge the transaction on his card--a very strange ask.
I just got home from my birthday trip over the weekend and checked my credit card statement. The disputed charge wasn't corrected. What's even more suspicious is that they made it look like two separate transactions: one listed under "Moxy Hotel Lower East" on 11/14/24, and the other under the actual restaurant name, "Sake no Hana," on 11/15/24. This was clearly an attempt to make the charges look like two different transactions.
To be treated like this by a high-end restaurant is beyond disappointing, and I would never recommend this place to anyone. I would give ZERO stars if I could.
Atmosphere: 1
Food: 1
Service: 1
We had a fantastic experience at Sake No Hana for our engagement! The ambiance is breathtaking and the service was amazing! Trish was so nice and made the evening perfect! The matcha tiramisu was a 10/10 ? We will DEFINITELY return to Sake No Hana. ?
Atmosphere: 5
Food: 5
Service: 5
Service and atmosphere were really great. Food was good, but not phenomenal.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Diver Scallops, Crispy Tokyo Gyoza
An exceptional sushi experience with few comparisons outside places like Manhattan. Accessible down twisting stairs beneath the Moxy hotel, the restaurant offers a comfortably dark and elegantly focused dining oasis. My server left her station and walked me through her favorite menu items at my seat. She helped select the best sushi meal I’ve ever had.
The Nagatini Cowgirl cocktail and spicy nuts set the palate. A hot, salty helping of perfectly seared shishito peppers warmed the stage. The Hamachi Crudo was unique and beautiful. The spicy yellowtail with coriander aioli was delicate and dreamy. The nigiri included amazing chu toro (fatty tuna) and o toro (bluefin tuna). My mouth still waters.
I also had the chef’s selected fish at market price, but cannot remember its name. It was, however, as my server promised: the best sushi I’ve ever had. She said their fish comes in from Japan every 48 hours.
This meal was a birthday present to myself, and priced as an annual treat and not something I could do everyday. If you like sushi, give yourself the same opportunity.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shishito Peppers
This place is 0/10 do yourself a favor and don’t come to this restaurant!!! Service is horrible and the manager has an attitude. We had an issue with the food,and instead of deducting the charge from our check they gave us a round of sake that was already included. Soooo We ended up paying for food that we didn’t consume.
Atmosphere: 3
Food: 4
Service: 1
When the ? sushi arrived, one of them arrived with hair, we decided to continue with the experience of the other dishes, and not with the sushi, when the bill arrived ? THEY DID NOT remove the sushi ? from our bill and we had to pay it.
Food: 1
Service: 1
One of the plates had a hair on it - we complained and returned the plate and they charged us anyway. They didn’t do nothing about it, they removed the plate and didn’t offer to make a new one or to compensate for it, yet they still wanted to charge us for it
Atmosphere: 1
Food: 1
Service: 1
I’m going to start off by saying that sake no Hanna was the best, everything and I mean everything was on point. I had Isaac as a server and let me tell you he was amazing!!! super friendly, very knowledgeable and attentive. He gave great recommendations. For my drink, I choose to have princess peach and it was well made drink, if you’re into drinks that are on the sweeter side this is the drink for you. Everything was flavorful!! My favorite dishes would be the spicy tuna tartare, filet mignon and wafu carbonara. A must try for dessert would be the matcha tiramisu, it is out of this world, super delicious. Overall I had a great experience. I definitely will be coming back and recommending this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Tuna Tartare, Wafu Carbonara, Matcha Tiramisu
I made a reservation and still ended up waiting 2+ hours to be seated (reason I didn't leave I already paid for parking) hostess kept telling my group we would be next to be seated multiple times just to end up seating another group (we ended up moving in front of them and taking up space to the point they couldn't ignore us anymore). They kept trying to offer us champagne for our wait but we were starving and didn't want to keep drinking on an empty stomach. The ambience of the place is very beautiful but the service and the wait is not worth it. The food itself was decent but not for the price you're paying. The manager did offer us some free apps and sake because of how long we waited. Also they attempted at charging me 554 dollars when the original bill was 296 so I also had to make a complaint about that as well. Overall I would never come back here even if they paid me to come cause the hostess are disorganized and they tried to make me pay almost double of my original bill and the food was okay.
Atmosphere: 4
Food: 2
Service: 1
The food was great but I stand firmly disappointed in the service. Simply put, you're treated like an inconvenience. Despite reserving a table, providing a deposit and arriving on time, my party felt extremely rushed by the staff here. It felt like an absolute joke when we've watched tables near us stay there much longer than us while the waitress kept approaching us every other second to try to take our order when we're orienting ourselves and trying to take in the atmosphere, and decide on what to order. I understand it's a restaurant and they want to get as many people in & out as possible but again, we reserved a table, we're paying for our food and experience. It's our friend's birthday and it makes no sense why we would need to feel like we need to be rushed. It conveyed a feeling of being an annoying inconvenience for the restaurant. From the time of our reservation, to the time we left, it was only an hour and thirty minutes to get settled, use their facilities, order, eat, talk, and take pictures. It felt disappointing for the entire party who didn't want to make a big deal but obviously noticed the contrast in service from other tables. If you're looking to actually receive quality service, do not come here, you're treated like the world's biggest inconvenience if you do.
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
I really like this place , the decoration is fabulous, the food is really good but my favorite part was the dessert . They have very original desserts I really recommend them
Fabulous Japanese food. Saturday night was busy and a good atmosphere. Set menu at $60 /head was a total bargain and great food.
Atmosphere: 5
Food: 5
Service: 5
We had the $60 set menu. Amazing value for such great food.
Buzzing atmosphere and great service
Atmosphere: 5
Food: 5
Service: 5
Went to sake no Hana for a nicer work dinner and the service was great and cocktails were excellent but the food was very average and forgettable. Sushi was very mid and my clams pasta had very few clams and also served with cheap ramen noodles instead of real pasta. Not good value for money overall but very nice ambience and decor. It would be great for a few cocktails date but I wouldn't return for anything else.
I’ve had this saved for a while and honestly never thought of actually going. I’m telling you it was such a pleasant experience and everything was perfect. From all the appetizers to the main course and everything was well cooked as I asked for. I recommend this place to go out with friends/family !! Definitely one of my top places for dinner in NYC! I can’t wait to go back (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Crunch Edamame
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