The quality of San Matteo's dishes and the service provided its staff are consistently outstanding.
Valeria
Locale accogliente e caratteristico. Pizza buonissima, in un attimo si ritorna in Italia. Assolutamente da provare
Peter
Teetering on claiming the identity of a restaurant, a to-go pizzeria, or a bar, San Matteo does have an excellent product. But as mentioned, this lack of identity adds to the confusion of how to service their customers. Feeling rushed is an understatement- waiters and busboys rush around at high speeds, as if they were racing against a clock. The joke of it all- while we were having our appetizer, our bottle of wine not yet served, our main courses showed up. We particularly asked for 2 courses. They insincerely apologized, as if we were the issue, and sped away back with our mains. Wine eventually was served, and yes- it was the same pizza they initially brought out as was just warm (and a bit soggy). If you want good food and don't care about service or having several courses and relaxing- sure this is the place. If you want a true restaurant experience- try elsewhere.
Katja Srpan
We usually come here for pizza on the Upper East Side. The pizza is always tasty, the service is quick and friendly, and it’s usually not too crowded—so getting a table is easy.
Atmosphere: 4
Food: 4
Service: 5
Spyro Papathanasiou
Pizza smelt really good. 🤤😋🤤
Atmosphere: 5
Food: 4
Service: 4
Yanis Saidani
great pizza
Food: 5
Lachlan Finch
DO NOT order food from this restaurant.
We waited for two hours because they strung us along saying “ready in 10 minutes”, on repeat. Ended up cancelling the order.
I’ve never made a google review in my life, I hate whining, and I understand restaurants face issues, but come on. Just be honest with your clients.
Would give 0/5 if I could.
Service: 1
Darius R
Pizza was soggy. Poor distribution of toppings. Thumbs down!!
Stephen Geller
I ordered a sausage pizza for delivery. It was delivered to the wrong address. When they sent another pizza it was mushroom and potato, there was no red sauce and it tasted awful. I will not use San Matteo again.
Food: 1
Service: 1
Bhuwan
Made a reservation and did not get a table I wanted. Ignored reservation. I like the place but the service is spotty at times. I have been there many times. Could be an off night.
Manager fat shamed me for no reason and told me to move out of the entryway so people could pass by and asked me to switch places with my skinny friend. I’m really not that big nor was I in the way that much. Maybe he thought it was endearing? It wasn’t. Still haunts me to this day.
Atmosphere: 1
Service: 1
L C
San Mateo’s was a fun experience! Casual atmosphere, friendly & helpful service and delicious pizza! We look forward to a return visit.
Atmosphere: 5
Food: 5
Service: 5
George Soulantzos
Atmosphere Absolutely calming a gem in the middle of the city where they have authentic Italian food made correctly with a lot of flavor. The service is absolutely impeccable where the owner treats everybody the same and all his employees follow suit. Great place to get away for a date with the wife highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Nikolas Valério
Trust me on this one: You will NEVER eat anything ad good as a Panuozzo Vegas in your life. This is the best pizza/sanduich you will ever eat and that is it. Pizza here is also amazing!!!!
The quality of San Matteo's dishes and the service provided its staff are consistently outstanding.
Locale accogliente e caratteristico. Pizza buonissima, in un attimo si ritorna in Italia. Assolutamente da provare
Teetering on claiming the identity of a restaurant, a to-go pizzeria, or a bar, San Matteo does have an excellent product. But as mentioned, this lack of identity adds to the confusion of how to service their customers. Feeling rushed is an understatement- waiters and busboys rush around at high speeds, as if they were racing against a clock. The joke of it all- while we were having our appetizer, our bottle of wine not yet served, our main courses showed up. We particularly asked for 2 courses. They insincerely apologized, as if we were the issue, and sped away back with our mains. Wine eventually was served, and yes- it was the same pizza they initially brought out as was just warm (and a bit soggy). If you want good food and don't care about service or having several courses and relaxing- sure this is the place. If you want a true restaurant experience- try elsewhere.
We usually come here for pizza on the Upper East Side. The pizza is always tasty, the service is quick and friendly, and it’s usually not too crowded—so getting a table is easy.
Atmosphere: 4
Food: 4
Service: 5
Pizza smelt really good. 🤤😋🤤
Atmosphere: 5
Food: 4
Service: 4
great pizza
Food: 5
DO NOT order food from this restaurant.
We waited for two hours because they strung us along saying “ready in 10 minutes”, on repeat. Ended up cancelling the order.
I’ve never made a google review in my life, I hate whining, and I understand restaurants face issues, but come on. Just be honest with your clients.
Would give 0/5 if I could.
Service: 1
Pizza was soggy. Poor distribution of toppings. Thumbs down!!
I ordered a sausage pizza for delivery. It was delivered to the wrong address. When they sent another pizza it was mushroom and potato, there was no red sauce and it tasted awful. I will not use San Matteo again.
Food: 1
Service: 1
Made a reservation and did not get a table I wanted. Ignored reservation. I like the place but the service is spotty at times. I have been there many times. Could be an off night.
Restaurantji Recommends
Excellent service, good food. Pet friendly
Atmosphere: 4
Food: 5
Service: 5
Manager fat shamed me for no reason and told me to move out of the entryway so people could pass by and asked me to switch places with my skinny friend. I’m really not that big nor was I in the way that much. Maybe he thought it was endearing? It wasn’t. Still haunts me to this day.
Atmosphere: 1
Service: 1
San Mateo’s was a fun experience! Casual atmosphere, friendly & helpful service and delicious pizza! We look forward to a return visit.
Atmosphere: 5
Food: 5
Service: 5
Atmosphere Absolutely calming a gem in the middle of the city where they have authentic Italian food made correctly with a lot of flavor. The service is absolutely impeccable where the owner treats everybody the same and all his employees follow suit. Great place to get away for a date with the wife highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Trust me on this one: You will NEVER eat anything ad good as a Panuozzo Vegas in your life. This is the best pizza/sanduich you will ever eat and that is it. Pizza here is also amazing!!!!
Atmosphere: 5
Food: 5
Service: 5
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