Great food. Lovely staff. Quirky building. Loved it!
Atmosphere: 5
Food: 5
Service: 5
Lena Bonno Miklus
It was awesome!!! Very good ice-cream. It’s very big but perfect for 2 😁
Atmosphere: 5
Food: 5
Service: 5
Marissa C
I've always wanted to come here since the movie Serendipity came out. Unfortunately maybe I waited too long. The restaurant needs a facelift. The service we had was slow. I had the mudslide which was good but had barely any alcohol in it. Not worth the $25 in my opinion but that's NY prices. The truffle fries were very good as well.
Atmosphere: 2
Food: 4
Service: 3
Deborah Lee
It's probably lost a bit of it's appeal I'd I'm honest. Food not as good as it used to be, nice staff though who make an effort, especially for birthdays.
Atmosphere: 4
Food: 3
Service: 4
Danni Frederick
We went yesterday to celebrate our 3 year anniversary. I had never been here before so this was the sweetest surprise. The host was so welcoming and gave us a choice for upstairs dining or downstairs and let us see both before we made a decision. We chose downstairs and were seated near this big, beautiful clock. Our server, Randy, was absolutely the BEST EVER! He was so attentive, made great recommendations, and checked on us frequently. The food was delicious...from the potato skins, to the truffle burger, and the sundae...we we so impressed. The restaurant knew it was our anniversary and surprised us with two glasses of champagne which made us feel so special. The roaming photographer was a nice touch and we loved the picture used in the complimentary postcard so much, that we bought two others. It was a great evening and we thank the staff so much for making such a special night for us
Atmosphere: 5
Food: 5
Service: 5
Hong Lee
I booked a table at the Serendipity 3 Upper East Side restaurant for dinner on my wife's actual 60th birthday this evening as we really enjoyed our last visit there 10 years ago for her 50th birthday. Although we arrived 20 minutes earlier than our 5:15pm slot that I'd booked online, we were shown to a table within a few minutes. There's very little space between tables in the very small & cramped restaurant, so don't expect any privacy as we could clearly hear and follow the conversations of the diners on both the tables either side of us. Our super friendly server Randy asked if we were at the restaurant for any special occasion and my wife told him it was her 60th birthday without realising I'd already put all this in the 'what's the occassion?' section of their online booking form. He also asked if we had any allergies, which again I had already said we had none in the 'Any allergies or restrictions?' section of their online booking form. So clearly the servers don't see or don't bother to read the information provided online by their customers, rendering it a complete waste of our time!!! The birthday girl had the American cheeseburger with fries, which was OK. I had the Grandma Holt's fried chicken sandwich with a pot of tea. The fried chicken was a bit dry, the bun was a bit stale and I found the fries to be a bit too salty. My wife was really looking forward to the superb peanut butter cheesecake dessert we enjoyed sooo much on our last visit. However, it was no longer on the menu so she had to settle for the Ultimate Creme Cheesecake, which came with side servings of hot fudge & strawberry sauce. Our fabulous server Randy put a candle on the top of my wife's cheesecake, lit it and encouraged everyone in the restaurant to sing happy birthday, which made her feel special. Whilst we were dining in the restaurant there were 4 other people celebrating their birthdays as well. There's a photographer at the restaurant now, who went around every table taking photographs of customers and returning later trying to sell commemorative prints, which I found a bit tacky and touristy - not something I'd expect at a high end restaurant. The decor in the restaurant looked very tired and we certainly didn't enjoy our meal there this time, compared to our exceptional experience 10 years ago. I feel sadly it's more of a tourist trap now, feeding off the embers of its former glory days, which have long gone. We didn't have any alcoholic drinks with our meal and I left feeling the $100 we spent there could have been better spent in one of the hundreds of exceptional restaurants in NYC for the special occasion of my wife's 60th birthday.
Atmosphere: 2
Food: 3
Service: 4
Krista Vista
This place is a classic; I have such fond memories coming here as a kid. I got to spend some time with my amazing friend who has similar memories of this iconic restaurant when I visited today. The red velvet waffle and fried chicken did not disappoint. I will be back to keep building new memories.
Atmosphere: 5
Food: 5
Service: 5
Brian G
Overpriced place to take kids. Not really worth it in any aspect. Decor, food or service
Atmosphere: 2
Food: 4
Service: 2
Chastity Bonano
The Boursin burger is to die for!
Atmosphere: 5
Food: 5
Service: 5
Carmen Garrido
Dessert is the highlight of the place and so is the decor! Guacamole and chips are awesome too. I love the menu that covers your faces!
Such a fun spot in NYC! The food was yummy, the service was excellent, and I absolutely loved the famous Frrrozen Hot Chocolate—it’s a must-try! Can’t wait to come back.
Atmosphere: 5
Food: 5
Service: 5
Nurdan Kilincoglu
A real American dining experience! Everything is huge — definitely plan to share whatever you order. At some point, someone might come around offering to take your photo. Be aware: unless you’re willing to pay around $30 for it, it’s best to politely decline. The whole experience is fun and over-the-top, just as you’d expect!
Atmosphere: 4
Food: 4
Service: 3
Kiranpal Gill
Fun little place!! Did not have any food but the frozen hot chocolate was delish!!
Great food. Lovely staff. Quirky building. Loved it!
Atmosphere: 5
Food: 5
Service: 5
It was awesome!!! Very good ice-cream. It’s very big but perfect for 2 😁
Atmosphere: 5
Food: 5
Service: 5
I've always wanted to come here since the movie Serendipity came out. Unfortunately maybe I waited too long. The restaurant needs a facelift. The service we had was slow. I had the mudslide which was good but had barely any alcohol in it. Not worth the $25 in my opinion but that's NY prices. The truffle fries were very good as well.
Atmosphere: 2
Food: 4
Service: 3
It's probably lost a bit of it's appeal I'd I'm honest. Food not as good as it used to be, nice staff though who make an effort, especially for birthdays.
Atmosphere: 4
Food: 3
Service: 4
We went yesterday to celebrate our 3 year anniversary. I had never been here before so this was the sweetest surprise. The host was so welcoming and gave us a choice for upstairs dining or downstairs and let us see both before we made a decision. We chose downstairs and were seated near this big, beautiful clock. Our server, Randy, was absolutely the BEST EVER! He was so attentive, made great recommendations, and checked on us frequently. The food was delicious...from the potato skins, to the truffle burger, and the sundae...we we so impressed. The restaurant knew it was our anniversary and surprised us with two glasses of champagne which made us feel so special. The roaming photographer was a nice touch and we loved the picture used in the complimentary postcard so much, that we bought two others. It was a great evening and we thank the staff so much for making such a special night for us
Atmosphere: 5
Food: 5
Service: 5
I booked a table at the Serendipity 3 Upper East Side restaurant for dinner on my wife's actual 60th birthday this evening as we really enjoyed our last visit there 10 years ago for her 50th birthday.
Although we arrived 20 minutes earlier than our 5:15pm slot that I'd booked online, we were shown to a table within a few minutes. There's very little space between tables in the very small & cramped restaurant, so don't expect any privacy as we could clearly hear and follow the conversations of the diners on both the tables either side of us.
Our super friendly server Randy asked if we were at the restaurant for any special occasion and my wife told him it was her 60th birthday without realising I'd already put all this in the 'what's the occassion?' section of their online booking form. He also asked if we had any allergies, which again I had already said we had none in the 'Any allergies or restrictions?' section of their online booking form. So clearly the servers don't see or don't bother to read the information provided online by their customers, rendering it a complete waste of our time!!!
The birthday girl had the American cheeseburger with fries, which was OK. I had the Grandma Holt's fried chicken sandwich with a pot of tea. The fried chicken was a bit dry, the bun was a bit stale and I found the fries to be a bit too salty. My wife was really looking forward to the superb peanut butter cheesecake dessert we enjoyed sooo much on our last visit. However, it was no longer on the menu so she had to settle for the Ultimate Creme Cheesecake, which came with side servings of hot fudge & strawberry sauce.
Our fabulous server Randy put a candle on the top of my wife's cheesecake, lit it and encouraged everyone in the restaurant to sing happy birthday, which made her feel special. Whilst we were dining in the restaurant there were 4 other people celebrating their birthdays as well.
There's a photographer at the restaurant now, who went around every table taking photographs of customers and returning later trying to sell commemorative prints, which I found a bit tacky and touristy - not something I'd expect at a high end restaurant.
The decor in the restaurant looked very tired and we certainly didn't enjoy our meal there this time, compared to our exceptional experience 10 years ago. I feel sadly it's more of a tourist trap now, feeding off the embers of its former glory days, which have long gone. We didn't have any alcoholic drinks with our meal and I left feeling the $100 we spent there could have been better spent in one of the hundreds of exceptional restaurants in NYC for the special occasion of my wife's 60th birthday.
Atmosphere: 2
Food: 3
Service: 4
This place is a classic; I have such fond memories coming here as a kid. I got to spend some time with my amazing friend who has similar memories of this iconic restaurant when I visited today. The red velvet waffle and fried chicken did not disappoint. I will be back to keep building new memories.
Atmosphere: 5
Food: 5
Service: 5
Overpriced place to take kids. Not really worth it in any aspect. Decor, food or service
Atmosphere: 2
Food: 4
Service: 2
The Boursin burger is to die for!
Atmosphere: 5
Food: 5
Service: 5
Dessert is the highlight of the place and so is the decor! Guacamole and chips are awesome too. I love the menu that covers your faces!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Little pricey - but great quick meal. Flavorful.
Atmosphere: 5
Food: 5
Service: 5
Just it’s my love
Atmosphere: 5
Food: 5
Service: 5
Such a fun spot in NYC! The food was yummy, the service was excellent, and I absolutely loved the famous Frrrozen Hot Chocolate—it’s a must-try! Can’t wait to come back.
Atmosphere: 5
Food: 5
Service: 5
A real American dining experience! Everything is huge — definitely plan to share whatever you order. At some point, someone might come around offering to take your photo. Be aware: unless you’re willing to pay around $30 for it, it’s best to politely decline. The whole experience is fun and over-the-top, just as you’d expect!
Atmosphere: 4
Food: 4
Service: 3
Fun little place!! Did not have any food but the frozen hot chocolate was delish!!
Atmosphere: 5
Food: 5
Service: 5
Loading...