Shake Shack Upper West Side

366 Columbus Ave, New York
(332) 222-3422

Recent Reviews Order Online

Customers' Favorites

Hot Dog Buono Ma Niente Di Eccezionale
Brewed Exclusively for Shake Shack By
Korean Style Fried Chicken Sandwich
Hamburguesa Con Patatas Para Llevar
섁버거 스모크섁 시룸버거
Chocolate Milk Shake
Shackburger and Fries
Shack Attack Sundae
Bacon Cheese Fries
Crinkle Cut Fries

Menu

Featured items
ShackBurger
Angus beef cheeseburger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
Cheese Fries
Crispy crinkle cuts topped with our cheese sauce (contains soy and milk)
Cheeseburger
Angus beef patty with cheese and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, soy, and gluten)
Cookies and Cream Shake
Chocolate cookie crumbles hand spun with our house-made vanilla frozen custard (contains milk and egg)
Chicken Bites
Crispy, whole white-meat bites served with honey mustard or BBQ (contains milk, wheat, soy, and gluten)
Chicken Shack
Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Chocolate Shake
House-made chocolate frozen custard (contains milk and egg)
Hamburger
Angus beef patty and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, and gluten)
Bacon Cheeseburger
Angus beef cheeseburger topped with applewood-smoked bacon on a toasted potato bun (contains sesame, milk, soy, wheat, and gluten)
Spicy ShackMeister
100% Angus beef cheeseburger spiced with our own hot pepper blend, topped with crispy onions, chopped cherry peppers and ShackSauce.
Vanilla Shake
House-made vanilla frozen custard with real vanilla (contains milk and egg)
Hot Dog
100% beef from the pros at Vienna® Beef in Chicago (contains wheat, milk, and gluten)
Hot Chicken
Crispy, white-meat chicken breast spiced with our own hot pepper blend, topped with pickles and Shack-made cherry pepper slaw.
SmokeShack
Angus beef cheeseburger with applewood-smoked bacon, chopped cherry peppers, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Strawberry Shake
Real strawberry hand spun with our house-made vanilla frozen custard (contains milk and egg)
Avocado Bacon Burger
Angus beef cheeseburger topped with freshly sliced avocado, applewood-smoked bacon, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
'Shroom Burger
*Vegetarian* Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Bacon Cheese Fries
Crispy crinkle cuts topped with our cheese sauce and applewood-smoked bacon (contains soy and milk)
Spicy Fries with Ranch
Crispy crinkle cut fries spiced with our own spicy pepper blend, served with our ranch sauce
Spicy Cheese Fries with Ranch
Crispy crinkle cut fries topped with our cheese sauce and spiced with our own spicy pepper blend, served with our ranch sauce

Burgers
Spicy ShackMeister
100% Angus beef cheeseburger spiced with our own hot pepper blend, topped with crispy onions, chopped cherry peppers and ShackSauce.
ShackBurger
Angus beef cheeseburger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
Avocado Bacon Burger
Angus beef cheeseburger topped with freshly sliced avocado, applewood-smoked bacon, and ShackSauce on a toasted potato bun (contains sesame, eggs, milk, soy, wheat, and gluten)
SmokeShack
Angus beef cheeseburger with applewood-smoked bacon, chopped cherry peppers, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Veggie Shack
Our veggie burger packed with mushrooms, sweet potatoes, carrots, farro, and quinoa, and topped with American cheese, crispy onions, pickles and ShackSauce (contains sesame, eggs, milk, soy, wheat, and gluten)
'Shroom Burger
*Vegetarian* Crisp-fried portobello mushroom filled with melted muenster and cheddar cheeses, topped with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Shack Stack
Angus beef cheeseburger topped with a 'Shroom Burger with lettuce, tomato, and ShackSauce on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Hamburger
Angus beef patty and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, and gluten)
Cheeseburger
Angus beef patty with cheese and your choice of toppings on a toasted potato bun (contains sesame, milk, wheat, soy, and gluten)
Bacon Cheeseburger
Angus beef cheeseburger topped with applewood-smoked bacon on a toasted potato bun (contains sesame, milk, soy, wheat, and gluten)
Grilled Cheese
American cheese melted in a grilled potato bun (contains sesame, milk, wheat, soy, and gluten)

Chicken
Hot Chicken
Crispy, white-meat chicken breast spiced with our own hot pepper blend, topped with pickles and Shack-made cherry pepper slaw.
Avocado Bacon Chicken
Crispy chicken breast topped with lettuce, pickles, buttermilk herb mayo (contains sesame, milk, wheat, egg, soy, and gluten)
Chicken Shack
Crispy, white-meat chicken breast over lettuce, pickles, and buttermilk herb mayo on a toasted potato bun (contains sesame, milk, wheat, egg, soy, and gluten)
Chicken Bites
Crispy, whole white-meat bites served with honey mustard or BBQ (contains milk, wheat, soy, and gluten)

Crinkle Cut Fries
Spicy Fries with Ranch
Crispy crinkle cut fries spiced with our own spicy pepper blend, served with our ranch sauce
Spicy Cheese Fries with Ranch
Crispy crinkle cut fries topped with our cheese sauce and spiced with our own spicy pepper blend, served with our ranch sauce
Fries
Crispy crinkle cut fries (contains soy)
Cheese Fries
Crispy crinkle cuts topped with our cheese sauce (contains soy and milk)
Bacon Cheese Fries
Crispy crinkle cuts topped with our cheese sauce and applewood-smoked bacon (contains soy and milk)

Shakes & Frozen Custard
Poppy's Sugar Cookie Shake
Hand-spun sugar cookie frozen custard, mixed with cookie dough pop candy, topped with whipped cream and cotton candy.
Viva's Cinnamon Roll Shake
Hand-spun cinnamon roll frozen custard, swirled with gold frosting, topped with whipped cream and gold confetti.
Branch's Chocolate Peppermint Shake
Hand-spun vanilla and chocolate frozen custard, mixed with mint fudge, topped with whipped cream and mint candy crunch.
Christmas Cookie Shake
Sugar cookie frozen custard topped with whipped cream and gold confetti sprinkles
Non-Dairy Chocolate Shake
Hand-spun chocolatey, creamy, plant-based, non-dairy frozen custard made with NotMilk™.
Non-Dairy Chocolate Frozen Custard
Chocolatey, creamy scoops of plant-based, non-dairy frozen custard made with NotMilk™.
Mini Classic Shakes
Our house-made frozen custard hand-spun, and half the size of our regular shakes.
Vanilla Shake
House-made vanilla frozen custard with real vanilla (contains milk and egg)
Chocolate Shake
House-made chocolate frozen custard (contains milk and egg)
Cookies and Cream Shake
Chocolate cookie crumbles hand spun with our house-made vanilla frozen custard (contains milk and egg)
Strawberry Shake
Real strawberry hand spun with our house-made vanilla frozen custard (contains milk and egg)
Black & White Shake
Chocolate fudge sauce hand spun with our house-made vanilla frozen custard (contains milk and egg)
Vanilla & Chocolate Shake
Our house-made vanilla and chocolate frozen custards (contains milk and egg)
Frozen Custard
Vanilla or Chocolate frozen custard made in house every day (contains milk and egg)

Flat-Top Hot Dogs
Hot Dog
100% beef from the pros at Vienna® Beef in Chicago (contains wheat, milk, and gluten)

Drinks
Harvest Berry Lemonade
Tart aronia berry juice, real orange, bergamot citrus and cinnamon mixed in-house with our lemonade. (Try it naturally caffeinated!)
Cherry Hibiscus Lemonade
Real cherry and hibiscus mixed in-house with our lemonade. (Try it naturally caffeinated!)
Kiwi Apple Limeade
Real kiwi, green apple and lime juice mixed in-house. (Try it naturally caffeinated!)
Shack-made Lemonade
Shack-made and sweetened just right
Fifty/Fifty
Half lemonade, half organic iced tea
Organic Iced Tea
Organic Harney & Sons iced tea brewed fresh daily
Fountain Soda
Coke, Diet Coke, Dr Pepper, Fanta Orange, Sprite, Ginger Ale, Coca-Cola Zero Sugar
Draft Root Beer
Made with real Louisiana cane sugar
Organic Apple Juice Drink
Honest Kids®
Shack2O Water
1% of every bottle sold supports the cleanup of water sources
Sparkling Shack2O Water
1% of every bottle sold supports the cleanup of water sources

Retail
Bag O' Bones
A doggie bag of 5 ShackBurger dog biscuits made just for us by NYC's Bocce's Bakery

Photos

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Photo credit: google
Photo credit: google
+97 photos
Photo credit: google
+96 photos
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Recent Reviews

This establishment has self service so you can order with a tablet and grab a number and someone will take your order to you, it was easy to use, the order arrived fast and food was delicious as always. It may take a couple of minutes to find a place to seat but you'll get there.
February 2026
Shake Shack on the Upper West Side is a reliable and enjoyable fast casual experience with a great atmosphere and genuinely efficient, friendly service. The space is well designed and comfortable, making it a pleasant spot to sit and enjoy your meal. The food is where it feels a little inconsistent — sometimes hitting that classic Shake Shack quality, other times falling slightly short of expectations. Still a solid go-to for a quick and satisfying meal in the neighborhood.
February 2026
Solid shake shack, food came out perfect, the only problem with this location is that it can get incredibly crowded and trying to get downstairs can be chaotic. The bathrooms were gross, multiple dead bugs.
February 2026

More Reviews

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Shake Shack Upper West Side

366 Columbus Ave, New York, NY 10024
(332) 222-3422