Shake Shack West Village
$$ • Burgers, Fast FoodAbout Shake Shack
Customers' Favorites
Shackburger Box - 12 Servings
Shackburger & Smoke Shack
Avocado Bacon Burger
Shack Attack Sundae
'Shroom Burger
Chicken Nuggets
Chicken Shack
Chicken Bites
Chick'n Shack
French Fries
Shake Shack Reviews
293 ratings
Share your opinion about Shake Shack West Village
Hamburguesas deliciosas y las papas con salsa de queso!!!!
Atomua hospitality was top tier today. Great job on hiring staff who understands the importance of good customer service.
I love this place! Every single time I come here I have top-notch service and absolutely delicious food. The atmosphere is very pleasant. They have outdoor dining! Tonight when I came in the lovely Samira took care of me immediately, I will come back to see her for sure. She was all smiles and totally genuine. Then her lovely colleague gave me a compliment and when I suggested that he ought to be elevated to Manager I found out that he already was! Now I know why! The fabulous...read full review
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 1AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 11PM |
Shake Shack West Village offers good fast food in NY, with vegetarian options like the Veggie burger. The staff is kind and helpful, with one employee's customer service being particularly praised. The dining area is spacious and has great vibes, but it can be very cold, similar to outside during winter, making it uncomfortable for some customers. The food is tasty, although some have found the fries over salted and the burgers to be very average with not much taste. Despite being a bit pricey, the quality of food and attentive service make it worth a visit. Customers return for the delicious burgers and the great experience, especially noting the efforts made during special events like kids' birthday parties, where the staff goes all out with special touches. However, some have mentioned that the self-order process can make service feel minimal.