Shake Shack Herald Square

Name: Shake Shack Herald Square
Address: 1333 Broadway, New York, New York, 10018, US
Telephone: (646) 230-0696
Price range: $
Rating: 4.2

$ • Burgers, American

Hours:
1333 Broadway, New York
(646) 230-0696

Menu Order Online

About Shake Shack

Shake Shack Herald Square is a clean and welcoming restaurant with friendly staff. The menu features delicious burgers, including the popular Smoke Shack burger, which can be upgraded to a double patty for a satisfying meal. The restaurant also serves potatoes, chicken balls, and shakes, such as the cookies and cream option. Customers can order at a terminal, take a number, and then have their food brought to them.

The staff here are described as awesome, with the young lady serving and bringing the food being a delight, as well as the back-of-house team. The restaurant has also accommodated customers, including some Aussies who even tried Vegemite. Customers Davin and Michael have praised the great customer service, with staff checking on them and ensuring they were well taken care of.

The hamburgers are described as amazing, with one of the best in all of New York. Customers are recommended to try them and enjoy the entire menu. The potatoes are delicious and crunchy, and the meat has a very good flavor, with the sauces and the mollet bread being the best. While it can sometimes be necessary to wait for a table, it is considered worth it.

According to recent reviews, this Shake Shack stands out among all in NYC, with many customers noting their orders are always correct and served hot every time. The team is described as super nice and cheerful, making the experience enjoyable. Visitors from Europe mention that they always choose Shake Shack as a reliable place with great food, and this location is their favorite so far. Many customers have visited multiple days just to enjoy the superb food, fast service, and good atmosphere. Additionally, self-service chilled drinking water is available at the napkin station, adding to the convenience. The grilled cheese has also received praise for being cheesy and surprisingly good.