Smashburger
804 Lexington Ave, New York
(646) 722-1300
Recent Reviews
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I come here every Saturday and the manager and the cook are so nice and very friendly. This is the only smashburger location I got to.😌
Very clean, friendly service, great food!
Complete indifference
Lack of enthusiasm for customer service attitude,
Would get half a star if I could
And it took forever to get the food
Average quality
Moises is incredible! Love the team and the food is always great
I loooove my Smashburger team! They are the best.
Nice burger restaurant and the food is very good. The price-performance ratio is absolutely right.
There is a need for optimization in the service.
When you eat in a restaurant, the food is brought to your table. In our case, the food was ready for several minutes and the service waited until it came to the table. The food then arrived cold.
When we were informed, the service staff offered to remake the burger and fries.
Still not ideal.
Vegetarian options: There are plant-based patties
Atmosphere: 5
Food: 5
Service: 3
Good food, nice staff, replaced my daughter's burger that was ordered by mistake with cheese, without any problem.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Slowest burger on the planet. Took over 15 min for me to walk out with my take out order. Came for lunch, felt like I walked out at dinner time. You’re better off ordering online 30 min ahead and hoping it’s ready when you get there.
Over-salted every time
Way too overpriced for the experience
Atmosphere: 4
Food: 4
Service: 3
It was better than I expected. I tried a Classic with no pickles and ketchup. It was tasty. I will go back to try other things.
Atmosphere: 3
Food: 3
Service: 3
I would give it 0 stars actually the manager Leon told us that our $50 bill was fake and made a big scene about it with attitude , meanwhile the cashier was telling her other colleague that the pen they use to mark bigger bills wasn't working..... so make it make sense. The problem was the attitude of the manager and the lack of common sense . Decided to not give out service to them
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The best burgers/fries/shakes in New York City period. The people here are super amazing and friendly and they will cook you up something that even Gordon Ramsay can’t. Special shout out to Uncle Moises - the best uncle ever :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scorching Hot Chicken Tenders, Hamburger, Chicken Tenders, French Fries, Classic Hamburger, Tots
I love burgers of all kinds -
5 guys , shake shack , wendy’s even beats this place . The old burger heaven was my standard and this place doesn’t hold a candle to it-
So greasy it hardly felt like food -
Do not recommend
Atmosphere: 4
Food: 3
Service: 4
They should get kiosks so you don’t have to deal with the employees
After receiving a text that my order is ready I eas made to wait 12 minutes for the order to be ready. Will not be comming here again
Atmosphere: 1
Service: 1
There was a long wait but well worth it. The burger is seasoned so you don't need any salt. The fries absolutely delicious and the shake OMG, I loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries
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