Smile To Go

22 Howard St, New York
(646) 863-3893

Recent Reviews

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Isabella

used to be our go to lunch in the office but in the last couple months portions have gotten tiny and very inconsistent. I’ve had lattes not filled even close to the top of the cup and the espresso is burnt a lot of the time. staff also always seems to be in a mad mood. disappointing because the food is usually good and fresh but just can’t justify the price anymore :(

Food: 3

Service: 2

Sierra

The food is pretty good, no seating so very express. You clean up after yourself after getting food from counter. Plates average around $20. I’m only leaving this review because they used to offer free water w cups at a little station but they recently took it away and I’m not sure if they just got lazy or greedy, but wont be tipping from now on until they bring this back.

Atmosphere: 3

Food: 4

Service: 3

TV M (Nickname)

The cashier was not courteous
He seemed to rush me in placing my order , and lacked enthusiasm in his politeness.

After I paid he motioned the receipt to me and proceeded to begin servicing the guest behind me with enthusiasm and politeness. Totally different approach than with his service towards me

Several of the guests also made mefeel uncomfortabl, and I could not enjoy me coffee due to an atmosphere that I found to be uncomfortable, unwelcoming and unsafe.

The fact that other customers as well as the employee felt very unsafe to me and it was disruptive to my day because when I I entered the coffee shop, didn't expect to be treated that way.

Loud music Not a good environment if you are looking for privacy with a cup of coffee while you ise your computer for a zoom business call ,

Inuer Pichardo

Shoutout to the staff, especially my boy Lazarus and one of the woman workers here, I unfortunately never got her name, but the good energy they provided is what keeps the place going, as well as the cooks in the back, doing their thing, cheffing it up. Good food, good people, and good atmosphere. All you can ask for in a place like this. 🤙🏽

Atmosphere: 5

Food: 5

Service: 5

Monica K

Food is really good!

Atmosphere: 5

Food: 5

Service: 5

Skatebardfilms

i ordered a ham and gruyère sandwich at 1pm and came for pickup at 3 .. when i arrived they said they said they ran out of my ham sandwiches but i could pick another kind if i liked (none which appealed to me). they happened to have half of a ham sandwich so i took that and asked for a refund for the other half. but the other half that should of been mine was sold to someone else.. im sorry but that’s just bizarre ?? this business is responsible for letting me know if they dont have what i ordered before i arrive, you’d think that’s common sense. nobody apologized for this ridiculous service and im starving for the other half of my sandwich as i write this review on my lunchbreak.

Atmosphere: 4

Food: 4

Service: 1

Gregor J. Rothfuss

Even though it's a to go place it looks cozy. Wide variety. Decent drip coffee.

Atmosphere: 5

Food: 4

Service: 4

Aylin Eker

I found a wire in the Moroccan lamb meatballs while I was finishing my lunch a couple of weeks ago. I stopped by and let the staff know, a manager told me he’d get in contact with me but still haven’t heard back. Disappointed and grossed out.

Food: 1

Service: 1

Rachel Terte

I was away for a couple of weeks and was shocked to discover that in that time the AC had not been repaired. The staff is amazing and I am concerned about their wellbeing. How are the chefs and the staff supposed to work under those conditions?
Please please please address this issue! Fix the AC! Thank you.

Atmosphere: 1

Food: 5

Service: 5

Alice Acciani

The best part of this place is the staff. They’re all so so sweet and helpful. Unfortunately I won’t be returning anytime soon the conditions inside are awful. It’s so evil to force your employees to work through a summer with 90 degree days consistently with no AC. They deserve better!!

Norman Lopez

Elise was very welcoming and informative on my choice of food and coffee. Thank you so much

Atmosphere: 5

Food: 5

Service: 5

Nouf A

Nice flavours for the turkey and cheddar sandwich. But really small for the price. $7 for not even a decently sized half sandwich… Pretty steep. Also matcha lemonade was kinda gross. Im sure their other drinks are better

Juliana Conte

I used to love Smile to Go for their great foods and sweet workers, but I avoid it now for the lack of A/C and ventilation. This has been potentially the hottest summer we’ve had, and the temperature in Smile is close to insufferable. Those poor workers, that feels illegal. I hope they fix it soon and take care of their employees.

Atmosphere: 1

Erik Anthony

Usually love coming in here. But there’s been no AC for weeks. It’s unbearable with all the heat from the kitchen. They’ve been leaving the door open which helps. But now there’s flies. Don’t think I’ll come back until they can cool things down.

Atmosphere: 2

Food: 4

Service: 5

Recommended dishes: Half Rotisserie Chicken, Cookies, Sandwiches

Rhiannon Ling

Love, love, LOVE the employees that work here and the service they provide! However, I've been refusing to come in as of late because of the poor working conditions provided for them: no AC, despite multiple complaints to the city government? Breaks few and far between? Employees suffering from overheating, heat stroke, and more? No thank you. I won't be supporting that.

Atmosphere: 1

Food: 3

Service: 5

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