Sophie's Cuban Cuisine - Lenox Hill

I love ordering from them for lunch they always make such great food.

Food: 5

Recommended dishes: Cuban Sandwich, Pulled Pork, Fried Green Plantains, Breaded Chicken, Sweet Plantains, Fried Pork Chops, Yellow Rice, Cheese Empanada, Green Sauce

Delivery: Items added to main course inconsistent with order. Food always delicious.

Atmosphere: 5

Food: 5

Service: 4

My best tip for a wallet-friendly dinner is to reserve at Too Good To Go. For $6.52 (tax included) you get their hearty combo (a protein and 2 sides), an empanada, and their famous green hot sauce…unbeatable value.

Atmosphere: 3

Food: 5

Service: 4

Great food intersting service. Not sure why the lady serving me only spoke to me in spanish when i only spoke in english the whole time 🤔

Vegetarian options: They have vegan options

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Pulled Pork, Spicy Grilled Chicken, Breaded Chicken, Roast Pork

Vegetarian options: Plenty

Dietary restrictions: Excelent

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Grilled Chicken, Yellow Rice, Black Beans

Surprised on how good the food was. Had a Cuban sandwich, fresh pork and ham, nicely toasted. Only complaint will be the service. I used the automated screen and had to follow up for my order to be dispatched. Several clients came in after me and ordered with the cashier and their orders were expedited. Other than that great tasting food and good portion.

Atmosphere: 4

Food: 5

Service: 3

Edit to reply : I pointed out her race because you needed to know who I was talking about - everyone’s wearing the same thing. And I chose the “make your own option” not any meal - so why couldn’t I choose ANY chicken and two sides ? I was nothing but respectful and polite trying to understand (to answer your confusion about my confusion) and was met with hostility and ignorance. I should have just walked out and regret my decision to purchase anything here.

Re-train your (her) staff George.

Review: Black lady unnecessarily rude. If I want two drumsticks instead of a drumstick and a breast - essentially saving YOU money- why wouldn’t you oblige?? I remained kind trying to understand what the issue was but she was condescending and avoided eye contact. The other ladies were sweet even though their English wasn’t strong / just smiles.Just like I had a feeling the chicken was undercooked. I got my $$ back no thanks to them but too much negative energy for a customer service position. I went back to purchase something and else she avoided me and went to the other side saying something slick to her co-workers. I get that in NY customer service is terrible because of the culture and the minimum wage but try harder. Please.

Food was excellent, 2 pork chops when I thought it was 1❣️Great delivery time but I asked for coffee with oat milk but this tasted like Black coffee with barely any oat milk 🫣 & guava/cheese empanada was a little dry & hard to chew … probably end of day items. 🫣

Atmosphere: 5

Food: 4

Service: 5

Best empanadas in the city!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef Empanada, Chicken Empanada

First time service as an Uber Eats delivery. Will visit again!

Food: 5

Service: 5

Recommended dishes: Spicy Grilled Chicken, Fried Pork Chops, Yellow Rice, Black Beans

I enjoy good Latin food from there it’s clean and friendly

Atmosphere: 5

Food: 5

Service: 5

Really good stuff. Highly recommended. Very fresh and delicious. I will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cuban Sandwich, Beef Empanada, Sweet Plantains, Yellow Rice

Excellent service and the food, not to mention very good ?

Atmosphere: 5

Food: 5

Service: 5

Dietary restrictions: Clear markings for dairy, which my dairy allergic companion appreciated.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Empanada, Black Beans, Guava and Cheese Empanada