I STILL haven't gotten a refund for my completely messed up order. It's been several days and I'm still waiting for a simple refund. Insane. The food is average at best.
Atmosphere: 1
Food: 3
Service: 1
Paige Chernick
Terrible quality chicken - it was basically just fried batter. The rice was mushy and bland. My food also arrived upside down and cold. Not impressed!
Food: 1
Paige C
Terrible quality Chinese food - very greasy and cheap.
John-David Noguera
Ordered and got the completely wrong order. No attempt to make it up or anything. And it exploded everywhere in the bag.
Atmosphere: 1
Food: 1
Service: 1
Olivia
Delicious take out!!! Arguably the best wonton soup in the UES.
Food: 5
Service: 5
Malgorzata Burke
Never got to try it...ordered for delivery 5 min. After putting order in I got a call saying that delivery is there-kinda impossible to make food and deliver to address that is 10 min away in 5 min. Once I told the lady that I'm outside and noone is here she simply hung up on me. I tried calling back and no one picked up.And to top it off they had no problem charging my card. I would give 0 stats if I could.
Atmosphere: 1
Food: 1
Service: 1
Christie Porter
Seamless order never showed up. No answer when I called. Thankfully Seamless refunded me.
David Koenig
Be aware that this restaurant operates under multiple aliases on online platforms, and this became an issue when I placed an order trying to take advantage of their coupon issued by both restaurants (in reality it was the same restaurant). They refused to honor the coupon they marketed. They claimed it was because it would make the meal "free". Yes it would, but they did not specify that exclusion on Grubhub.The meal was satisfactory with Chinese takeout standards. The condition of the interior suggests that cleanliness may be an issue.
Jean Jenkins
They say you can't go wrong with Thai food. It's cheap good food. Not with rustic spoon, however. Their food is at another level. Must try their curries. It is the best!
Lorik Agolli
Without hesitation amid planning a Valentine's dinner, one of the girls suggested going to The Rustic Spoon and that was the end of it! We made reservations last week and no second-guesses were made. After a truly long week at work, I knew this was going to be a delicious dinner well worth the wait.
vietnamese food at this spot - very tasty. great place to chill, get away, eat some good food. the bill was well within reason for the quality. makes me feel like i am back in sacramento.
BDL
Absolutely terrible customer service. Had issues with my food(terrible) and went to call about it and got hung up on multiple times and to rude service as a response. Food wasn’t good either order from a different restaurant nearby.
Bailey
Absolutely terrible customer service. Had issues with my food(terrible) and went to call about it and got hung up on multiple times and to rude service as a response. Food wasn’t good either order from a different restaurant nearby.
Nick Uribe
I ordered their 'pad thai' through uber eats and let me tell you; it smelled like dead rat. This place probably has zero hygiene, the food smelled so bad I almost threw up. I spent the money anyway and continue eating itdespite how bad it smelled, and what do you know; the taste was also weird. Not enjoyable at all. I continued eating until I tasted something hard and tiny that couldn't be bitten, like a fingernail or piece of plastic. So I immediately decided to throw the pad thai away after only six or seven bites. This place is disgusting - STAY AWAY
I STILL haven't gotten a refund for my completely messed up order. It's been several days and I'm still waiting for a simple refund. Insane. The food is average at best.
Atmosphere: 1
Food: 3
Service: 1
Terrible quality chicken - it was basically just fried batter. The rice was mushy and bland. My food also arrived upside down and cold. Not impressed!
Food: 1
Terrible quality Chinese food - very greasy and cheap.
Ordered and got the completely wrong order. No attempt to make it up or anything. And it exploded everywhere in the bag.
Atmosphere: 1
Food: 1
Service: 1
Delicious take out!!! Arguably the best wonton soup in the UES.
Food: 5
Service: 5
Never got to try it...ordered for delivery 5 min. After putting order in I got a call saying that delivery is there-kinda impossible to make food and deliver to address that is 10 min away in 5 min. Once I told the lady that I'm outside and noone is here she simply hung up on me. I tried calling back and no one picked up.And to top it off they had no problem charging my card. I would give 0 stats if I could.
Atmosphere: 1
Food: 1
Service: 1
Seamless order never showed up. No answer when I called. Thankfully Seamless refunded me.
Be aware that this restaurant operates under multiple aliases on online platforms, and this became an issue when I placed an order trying to take advantage of their coupon issued by both restaurants (in reality it was the same restaurant). They refused to honor the coupon they marketed. They claimed it was because it would make the meal "free". Yes it would, but they did not specify that exclusion on Grubhub.The meal was satisfactory with Chinese takeout standards. The condition of the interior suggests that cleanliness may be an issue.
They say you can't go wrong with Thai food. It's cheap good food. Not with rustic spoon, however. Their food is at another level. Must try their curries. It is the best!
Without hesitation amid planning a Valentine's dinner, one of the girls suggested going to The Rustic Spoon and that was the end of it! We made reservations last week and no second-guesses were made. After a truly long week at work, I knew this was going to be a delicious dinner well worth the wait.
Restaurantji Recommends
vietnamese food at this spot - very tasty. great place to chill, get away, eat some good food. the bill was well within reason for the quality. makes me feel like i am back in sacramento.
Absolutely terrible customer service. Had issues with my food(terrible) and went to call about it and got hung up on multiple times and to rude service as a response. Food wasn’t good either order from a different restaurant nearby.
Absolutely terrible customer service. Had issues with my food(terrible) and went to call about it and got hung up on multiple times and to rude service as a response. Food wasn’t good either order from a different restaurant nearby.
I ordered their 'pad thai' through uber eats and let me tell you; it smelled like dead rat. This place probably has zero hygiene, the food smelled so bad I almost threw up. I spent the money anyway and continue eating itdespite how bad it smelled, and what do you know; the taste was also weird. Not enjoyable at all. I continued eating until I tasted something hard and tiny that couldn't be bitten, like a fingernail or piece of plastic. So I immediately decided to throw the pad thai away after only six or seven bites. This place is disgusting - STAY AWAY
Good Asian food and noodles.
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