Very disappointed with Starbucks. My order took way too long to fill. Then my order was wrong. After I politely said, "thank you", the barista replied sarcastically. Starbucks has gone down hill since the pandemic. Would not recommend any Starbucks locations. The people who work at Starbucks are kids who make terrible coffee. Save your money. Do not go to Starbucks
Atmosphere: 1
Food: 1
Service: 1
汐
This is what I got for my venti size? About 1/5 of the cup wasn’t full up? Ridiculous.?
Atmosphere: 1
Food: 1
Service: 1
Peter S.
I have ordered from Starbucks around the country and the world. This is the SLOWEST most disorganized Starbucks I have ever been in. Plenty of orders. Tons of staff. Almost no one making drinks and the few who were, moving at a snail's pace.
Billy P
They ran out of decaf and the barista wouldn’t refund me. He told me to call customer service. I’m on hold for over an hour to get my $9 back. SMH.
Atmosphere: 1
Food: 1
Service: 1
Messiah “ME” Entertainment
Candy refused to serve me the drink I ordered. I’m actually a District Manager for Starbucks. I even told her this. She refused me my Double Espresso w/Partana. Actually giving me a refund rather than stating what’s been expressed as not ideal rather than an immediate no. I tried telling her charge me whatever but make what I want and she refused. This wasn’t the best decision in my opinion. I sat in the store 15 mins to be denied a drink and refunded.
Atmosphere: 1
Service: 1
Drew
understaffed
Dan Smith
Kid-friendliness: They always welcomed you into the Starbucks every morning. There was hardly any lines so you get your coffee and your breakfast and go on your way greet service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caffe Mocha Grande
Suky Ng
Disappointing!! Today I ordered two drinks and none of them have cream, I've been ordering for two weeks and they didn't have cream either. More and more disappointing! ! ! Like the service!! Increasingly worse and more unpleasant!
Atmosphere: 1
Food: 1
Service: 1
lisa chow
Disappointing service. Came here for drinks and did online orders. Barista tells me they don’t have decaf for one and suggested another option that was half the price and no, cannot refund me. So I take the caffeinated version. 20 minutes later the same barista is cleaning the outside. I ask about my drink at which time he admitted it had been made and he forgot. Drink is cold and gross. Mind you he gave me my drink wearing the same gloves he had left on to clean the tables or windows. These gloves were the ones he wore earlier to make food and drinks with. I leftin disgust and just trashed the drink as I was worried about getting sick. The place was well staffed with two or three baristas. This was not a case of the guy getting stretched thin but incompetence. I really advise against this location. I’ve had other not great experiences here before but this one is what prompted me to wrote a review. Not coming back.
Atmosphere: 3
Food: 2
Service: 2
Jessica C.
My favorite coffee spot. My work place is very close to here so I came here to get coffee all the time. Nice staff. Just need clean up more often.
my husband and I were at this store just this Saturday 12/9/23 and ordered 2 caramel brulee latte which took them 30 mins to make because they forgot our order. The staff are friendly, but service could have been better. They only had 4 people working and it got very busy quick.
Nilay
Don’t order coffee in the mornings. They are always short staffed and coffee ordered from mobile order is almost never ready. You’d wait 15-20 minutes for even Pike Place to be served.
Food: 1
Sara Y.
store very friendly, and you can find enough setting spaces for yourself/ with your friend and family. it's safe inside I didn't see a stranger coming in. I'll come back soon. One bathroom is available you'll always see one person is inside. I took one off the music was very loud so it was hard to talk and listen. Walking distance from Canal st station. Near the subway station isn't so safe esp after 6pm please be careful. NYC has been changed.
Sharon Todd
Store 54878 is just plain dirty. I go there every week. It is a very busy store. However, please clean and disinfect or better replace the tables. Wash the counters. Wash the floors. Store does not build confidence.
Very disappointed with Starbucks. My order took way too long to fill. Then my order was wrong. After I politely said, "thank you", the barista replied sarcastically. Starbucks has gone down hill since the pandemic. Would not recommend any Starbucks locations. The people who work at Starbucks are kids who make terrible coffee. Save your money. Do not go to Starbucks
Atmosphere: 1
Food: 1
Service: 1
This is what I got for my venti size? About 1/5 of the cup wasn’t full up? Ridiculous.?
Atmosphere: 1
Food: 1
Service: 1
I have ordered from Starbucks around the country and the world. This is the SLOWEST most disorganized Starbucks I have ever been in. Plenty of orders. Tons of staff. Almost no one making drinks and the few who were, moving at a snail's pace.
They ran out of decaf and the barista wouldn’t refund me. He told me to call customer service. I’m on hold for over an hour to get my $9 back. SMH.
Atmosphere: 1
Food: 1
Service: 1
Candy refused to serve me the drink I ordered. I’m actually a District Manager for Starbucks. I even told her this. She refused me my Double Espresso w/Partana. Actually giving me a refund rather than stating what’s been expressed as not ideal rather than an immediate no. I tried telling her charge me whatever but make what I want and she refused. This wasn’t the best decision in my opinion. I sat in the store 15 mins to be denied a drink and refunded.
Atmosphere: 1
Service: 1
understaffed
Kid-friendliness: They always welcomed you into the Starbucks every morning. There was hardly any lines so you get your coffee and your breakfast and go on your way greet service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caffe Mocha Grande
Disappointing!! Today I ordered two drinks and none of them have cream, I've been ordering for two weeks and they didn't have cream either. More and more disappointing! ! ! Like the service!! Increasingly worse and more unpleasant!
Atmosphere: 1
Food: 1
Service: 1
Disappointing service. Came here for drinks and did online orders. Barista tells me they don’t have decaf for one and suggested another option that was half the price and no, cannot refund me. So I take the caffeinated version. 20 minutes later the same barista is cleaning the outside. I ask about my drink at which time he admitted it had been made and he forgot. Drink is cold and gross. Mind you he gave me my drink wearing the same gloves he had left on to clean the tables or windows. These gloves were the ones he wore earlier to make food and drinks with. I leftin disgust and just trashed the drink as I was worried about getting sick. The place was well staffed with two or three baristas. This was not a case of the guy getting stretched thin but incompetence. I really advise against this location. I’ve had other not great experiences here before but this one is what prompted me to wrote a review. Not coming back.
Atmosphere: 3
Food: 2
Service: 2
My favorite coffee spot. My work place is very close to here so I came here to get coffee all the time. Nice staff. Just need clean up more often.
Restaurantji Recommends
my husband and I were at this store just this Saturday 12/9/23 and ordered 2 caramel brulee latte which took them 30 mins to make because they forgot our order. The staff are friendly, but service could have been better. They only had 4 people working and it got very busy quick.
Don’t order coffee in the mornings. They are always short staffed and coffee ordered from mobile order is almost never ready. You’d wait 15-20 minutes for even Pike Place to be served.
Food: 1
store very friendly, and you can find enough setting spaces for yourself/ with your friend and family. it's safe inside I didn't see a stranger coming in. I'll come back soon. One bathroom is available you'll always see one person is inside. I took one off the music was very loud so it was hard to talk and listen. Walking distance from Canal st station. Near the subway station isn't so safe esp after 6pm please be careful. NYC has been changed.
Store 54878 is just plain dirty. I go there every week. It is a very busy store. However, please clean and disinfect or better replace the tables. Wash the counters. Wash the floors. Store does not build confidence.
Atmosphere: 1
Food: 4
Service: 4
Waited forever and the staff were
Atmosphere: 1
Food: 3
Service: 1