Starbucks

40 W 225th St, New York
(718) 733-7199

Recent Reviews

Alicia Marquez

Honestly they always saying they never have anything in stock no chocolate drizzle, no whip cream, no coffee cakes no croissants I just don’t get it they wanna close earlier than there normal time besides that they make your drink & don’t even call out your name & just leave it sitting there very bad customer service always talking to each other don’t pay attention to your order… ( TERRIBLE ) VERY LAZY WORKERS THEY JUST DONT CARE

Fray

This has to be probably the worst Starbucks I’ve ever been too . I’ve tried to order a drink many times with cold foam and her response was always “we don’t have it “ . Now here’s the thing I’ve worked at Starbucks before and all you need is three ingredients . It’s frustration because I know half of the time is lies OR they just don’t feel like making it ! It literally takes 1 minute to make cold foam . Also the service …. I won’t even get into details but what I can say it is before they renovated that place the staff and service was awesome !

Atmosphere: 1

Food: 1

Service: 1

Margaret Gonzalez

Starbucks coffee employees at this location are very irresponsible. The did not open on time. And the the are just playing around and taking their time to start working. At the time I was there 9/18 there were 2 of them. The boy tray to help customers offering what the machines were ready to get while the girl just disappeared. The excuse was that they were re stocking ?? get on time to work.

Atmosphere: 1

Service: 1

maria

Worst Starbucks I've ever visitedI requested an Iced pumpkin latte and it was hot , I didn't want to be rude and shout them out so I asked for a large cup half ice . Won't ever buy from them ... also the staff there doesn't seem to even want to

Atmosphere: 1

Food: 1

Service: 1

Cindy Almodovar

This is the worst Starbucks I’ve ever been to, it’s the hottest day of the year & all they have is hot coffee. Really? Unfortunately this isn’t the first time I’ve dealt with them not having important coffee items. I’ve come to not expect much from this location. 1 time they had no espresso drinks another time they had no syrup. I don’t know how this place stays open. If i can give it 0 stars i would.

Atmosphere: 1

Food: 1

Service: 1

Grissel De Jesus Sosa

This has been the worst location of Starbucks that I have ever visit in my entire existence. They usually run out of ice (even on the winter time), run out of syrup, or the simplest material to make the store function properly. The staff is rude. They never have frappe, iced drinks, or flavors for the drinks. It always happen. I wish management could take over this location and fix their inventory and staff so people can be provided with the services the advertise. This is so bad for the company and the people!!!! I would never return here but I wish it would get fixed as a costumer.

Atmosphere: 1

Food: 1

Service: 1

Nicole Poy

This is the second time I come here. Way before closing time. And the two girls back there say they can’t make frapps. I tried to be reasonable. But no whip as well. As a former Starbucks employee and supervisor. I know these tactics. They are closing things little by little and refuse to make drinks just to run off

Atmosphere: 1

Food: 1

Service: 1

Ingrid Hernandez

(Translated by Google) The service is super bad because they took a long time to prepare my order because they were only focused on talking to each other, and when they decided to prepare my drink they tell me that they don't have the fruits to make it.(Original)El servicio es súper malo porque duraron mucho tiempo para preparar mi pedido porque solo estaban enfocadas en hablar entre ellas, y cuando decidieron preparar mi bebida me dicen que no tienen las frutas para hacerla.

Angie T

THIS STARBUCKS IS HORRIBLE. THEY NEVER HAVE ICE. AS SOON AS I GET ON THE LINE THEY TELL ME THERE IS NO ICE AND SELECTIVELY PICK AND CHOOSE WHEN TO SELL ICE TO PEOPLE. THIS IS OUTRAGEOUS! WITH AS MUCH MONEY STARBUCKS MAKES YOU'D THINK THEY WOULD HAVE MONEY TO ORDER A NEW ICE MACHINE. AND WHEN THEY DO HAVE ICE THEIR DRINKS ARE SUPER WATERED DOWN AND NASTY. EVERYONE I KNOW IS FED UP WITH THIS STARBUCKS AND WE ARE NEVER GOING HERE AGAIN. WE ARE GOING TO START A PETITION. LASTLY, THEY HAVE ICE AT SELECTED TIMES... TELLING ME TO RETURN AT 1. DID NOT KNOW I HAVE TO MAKE AN APPT TO GET ICE AND STAFF IS EXTREMELY UNPROFESSIONAL.

pxstelaesthetic

This Starbucks SUCKS big time!!! The majority of the time that I have visited this establishment, there’s always an issue with not having any cold drinks due to not having ice!!! Why??? What is Target or Corporate doing to correct this situation. What really grinds my gears is that the staff seem to not care of losing customers due to this small issue. Something needs to be done about that. Either close it or provide better customer service!!!

Robert Serrano

Good place to sit down and not as busy as other Starbucks nearby.

Robert

Good place to sit down and not as busy as other Starbucks nearby.

Atmosphere: 5

Food: 3

Service: 5

Susana Saldivar

Worst customer service and they never have ice for cold drinks. Walking into this Starbucks will make you walk out really upset.

Tammy M

Employees at this Starbucks are really rude for no reason. They get annoyed easily. They don’t sell frappes and most of the time don’t have any ice. This Starbucks needs to be shut down. It’s a one star review on google for a reason. Don’t waste you’re time coming here.

Jeannette Urena

The WORST Starbucks I have ever seen in my life. They never have ice for cold drinks and something is always broken. The employees are NASTY and don’t have a clue as to what they are doing. Don’t waste your time coming here.

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