Starbucks

4761 Broadway, New York
(212) 304-3632

Recent Reviews

JMO8A Veda Payano

uncomfortable place, and over priced drinks. go somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Lucy De La Cruz

This location have horrible service , I had horrible experience this morning. The girl who made the coffee she had an attitude and an angry expression. Once we had ordered our drinks she started making the drinks for the people behind us in the line. This was so unfair and it took 18 minutes just to get our first order were there were barley any people. I had asked when the drink was going to come but she kept ignoring us and kept doing the drinks for the other people even though I was first in the line. In conclusion, they need to have employees that have better costumer service and have a better organization better serving drinks. I understand when a restaurant is busy but in this situation they were not busy! This girl need to find another job because this job does not seem for her. I will never come back again and I don’t recommend this place to anyone!

Jenny Cimino

I went on Christmas day at 12:30pm to get a large to-go box of coffee. The service person said they only give them out before noon. It's Christmas!!! I asked to speak to the manager--- no manager there. I offered a large tip. Still no. The place wasn't even busy. They should make an exception for Christmas Day.

Service: 1

Carlos Mendez

This Starbucks is one of the best in the uptown area!

Atmosphere: 5

Food: 5

Service: 5

Wendy Rivera

They always have my order correct and they are always friendly . Love coming here . Thanks guys !

Atmosphere: 5

Food: 5

Service: 5

yvettethompson53

Every morning I decide to order from this location it never surprises me how slow they are to fulfill a mobile order but if it a frequent customer they are fulfilling the order priority status. I would typically place the order on my way to work because I transfer at 96 street . The One train is a local train and at times it can be extremely delayed going uptown being that some stop at 137th and some go all the way to the last stop 242. I miss 1-2 trains because I am standing and waiting 10-12 mins for a drink that says 5-8 mins when I place the order at 42nd street. This is the third time this week and I tried to give grace each time but I do not understand the disconnect.I come to this location because the Baristas in my opinion enjoy their craft . However if someone comes in and states their name and they are waiting in my opinion serve them versus the “VIP customer” your waiting on to walk through the door.Then to add , I open my coffee cup and I got a sip of coffee inside for 6 dollars

Krystal Garcia

Only the young employees make the drinks correctly here. Any of the men over 30 will have a attitude like your bothering them with the incorrect drink, as if it’s free.

Antonio G.

I've been coming to this Starbucks for years and I feel beyond disrespected. This morning I came and ordered a Venti iced shakes espresso and I wanted it with NO ICE and a small amount of ice on the side. The lady that was making my coffee behind the counter told me it's store policy that they can't do that. I felt like I was treated very unfair. I don't understand when every other Starbucks is fine with it. I told her I didn't want my coffee tasting watery due to so much ice inside and I always order it like this so I don't know why it's such a problem today. I've never seen this lady working before the store employees that know me never had an issue with me ordering the way I like my coffee I really hope next time I'm able to be understood and treated fairly with my simple request when I go back to this location. I've lived in the vicinity since 1984 and been going to this Starbucks since they opened the same common courtesy that they have for everyone including elderly customers it shouldn't matter if I want my coffee different !

Felice

I love this specific location, staff in so nice the second you walk in, I’ve never have any complaints about my drinks and they leave cute stickers on the drinks! The best start to my day

Atmosphere: 5

Food: 5

Service: 5

LM

I went there because of my friend. It's a Starbucks.... that's it. Nothing special. I am not fan of the brand, but the ambience was nice. Friendly staff. One of them went out of her way to get me some ice water with a big smile on her face....I appreciate it!!

Atmosphere: 5

Food: 4

Service: 5

George Montagner

Still a super charged cup of Joe, better when treated!

Atmosphere: 5

Food: 5

Service: 5

esmeralda s

First time here the cashier was super friendly, however the barista was disgusting her service terrible! I’ve worked at a Starbucks before to know how to make a caramel ribbon crunch. I told her it was suppose to get dark caramel sauce on the bottom and she tells me no it gets regular caramel and the drink gets dark caramel sauce. She didn’t want to remake it for me.. unfortunately I left unsatisfied as I was leaving out the door she was talking about me to her other coworkers. This is as at 8:15pm 7/20.

Food: 1

Service: 1

Recommended dishes: Carmel Frappuccino

Stephen Petrey

If you’re in a hurry, order your drink ahead of time in the Starbucks app for in-store pickup.

Majesty Marquis “Unicorn Sparkle Fart” Mirage

This Starbucks has a slight errie feeling behind the counter. I got spookedVegetarian options: Its hard to get a vegan breakfast but Starbucks got my backDietary restrictions: Woof

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Croissant

DatDamn Natasha

They took waaaaaaaaaay too long for the amount of people and mobile orders. While the gentleman behind the register was moving and one of the baristas was working hard to get guests their orders, the second barista looked lost in the sauce.

Atmosphere: 4

Food: 4

Service: 3

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