Starbucks Coffee Company
$ • Coffee Shops
Hours:
4761 Broadway, New York
(212) 304-3632
About Starbucks
Customers' Favorites
Chocolate Chip Cookie
Carmel Frappuccino
Butter Croissant
Starbucks Reviews
Menu
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Hours
| Monday | 5AM - 9:30PM |
| Tuesday | 5AM - 9:30PM |
| Wednesday | 5AM - 9:30PM |
| Thursday | 5AM - 9:30PM |
| Friday | 5AM - 9:30PM |
| Saturday | 5AM - 9:30PM |
| Sunday | 5AM - 9:30PM |
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Starbucks Coffee Company is a popular spot that many customers enjoy for its great coffee and friendly staff. The staff is often described as attentive, professional, and hardworking, with some employees going above and beyond, such as one barista with pink hair who handled many orders with a smile. Customers appreciate the good customer service and the quality of the coffee, which tastes great. The location is convenient for people visiting nearby places like the MET Cloisters, and it’s a cozy place to spend time with friends, whether on a hot summer day or a cozy winter day.
However, some customers have experienced long wait times, with waits of 15 to 25 minutes, especially during busy mornings. There are concerns about the team struggling to handle the rush, and suggestions to stop mobile orders during busy times to improve service. Occasionally, some baristas do not focus on details like toppings, which can lead to drinks not meeting expectations.
One standout experience involved a staff member named Kat, who handled 48 custom orders with patience and kindness, making a potentially frustrating process smooth and enjoyable. Customers value her excellent service. Overall, the location is appreciated for its good food, weather comfort, and dedicated workers, though improvements in handling busy periods could enhance the experience.