Starbucks

Exceptional Service by Ebonie and Team!

I can't say enough good things about the Starbucks on 95-96 Broadway, thanks to the amazing baristas who work there, especially Ebonie! No matter how far I am, this location will always hold a special place in my heart. Ebonie has a magical touch when it comes to crafting drinks that go beyond the ordinary. From the butterscotch topping to the brown sugar shaken espresso and the lavender cream frappe, she always knows how to surprise and delight me.

What truly stands out about Ebonie is her friendly and approachable demeanor, as well as her remarkable ability to remember her regular customers and their preferences. It's the personalized service that keeps me coming back, knowing that I'll be greeted with a smile and my favorite drink made just the way I like it. Ebonie, thank you for making each visit a special experience. You are the reason I choose this Starbucks location time and time again!

Atmosphere: 5

Food: 5

Service: 5

Fast, best service, attentive friendly staff. Well oiled machine!

Atmosphere: 4

Food: 5

Service: 5

Ebonie is truly the besttttt ! She’s so attentive and really values her customers 🥰 A true saint 🥹 amazing service and atmosphere.

Atmosphere: 5

Food: 5

Service: 5

I come to this Starbucks location every morning, and it’s truly the best part of my daily routine. The staff here are consistently friendly, welcoming, and upbeat — they always greet me with a smile and even remember my order, which makes me feel like more than just a customer. It’s clear they care about creating a positive experience for everyone who walks through the door. The service is fast, the atmosphere is great, and the energy from the team is genuinely uplifting. Huge thanks to the amazing staff for making each visit such a pleasure!

Atmosphere: 5

Food: 5

Service: 5

Came in. Order three sandwiches. Waited 25 min and still nothing. Please Be better.

Thank you so much ☺️

Atmosphere: 5

Food: 5

Service: 5

The vehicle is pretty helpful and nice gentle I was glad to be there

Atmosphere: 5

Food: 5

Service: 5

I love this location they are always super fast and friendly, especially Rocco! Much appreciated :)

Service: 5

This is my favorite Starbucks near me. They are so courteous and kind. My order is always right and super tasty. I am sure I got her name wrong but Karma went above and beyond. Her kindness was so genuine and I appreciate her very much.

Atmosphere: 5

Food: 5

Service: 5

Love me some Starbucks ❣️

Atmosphere: 5

Food: 5

Service: 5

Service was fine and friendly, smaller shop, but the coffee tasted burned.

Atmosphere: 4

Food: 1

Service: 4

I have been coming here for 10 years. Today I had the worst experience. My server, for whom I was waiting in line, (a little round with light brown hair in a bun) just walked off. I waited about 3 minutes and asked another girl to call the manager. She went to get him and said he was in a meeting and gave me his card. Gregory Holley. Then I started complaining vociferously and he appeared. He and other staff members said it was the end of her shift, as if that was a justification. I am not responsible for how changes in shift are made. But I do not expect to be just left standing, when all I want is a cup of coffee. Gregory did not even understand what had happened. He has no idea how to understand a complaint, treat it respectfully, and manage the service in his store. I have been going to Starbucks since it came to New York, what has happened to management. This was abysmal

Atmosphere: 1

Food: 3

Service: 1

Johnice was an absolutely amazing , brought such poise to the service she provided and was well informed helping me choose an order. I look forward to coming back.

Atmosphere: 5

Food: 5

Service: 5

Starbucks get worse and worse. They removed all the tables, prices are high, no service, No quality. Very disappointed. Would prefer other coffee shops

Atmosphere: 1

Food: 2

Service: 1

Just fyi— There is nowhere at all to sit in this Starbucks.