Starbucks Pickup with Amazon Go

I never really post a review on google but this is my go-to, the staff working there are always nice to me. My coffee here is always great! Not only that the place beautiful and comfy, but the service is awesome 🦋💙

Atmosphere: 5

Food: 5

Service: 5

It's 5:15 AM and this location is still CLOSED!! All resources state the location is open, but the doors are locked.

Store was located strategicely that i came 3-4 times a week and realized not all staff and barrista has same level of great service attitude and quality as ussual..

Yesterday Monday Aug 18, around 15.00pm as i tasted lowzy coffee just like water with milk for my caramel machiatto venty that for a cup of coffee 8 usd ++ i expected a cup of coffein to energized my rest day.

This was already 2nd time taste this lowzy coffee served by the blonde lady at cashier and asian lady as barrista behind, if starbucks care for its customer could be train them customer servise or learn from their senior not only oriented for tips from selling a cup of coffe .

Atmosphere: 4

Food: 1

Service: 1

Besides the espresso was poorly extracted, the staff were also very inefficient. It took over 10 minutes for 6 staff to make 6 drinks.

Atmosphere: 4

Food: 2

Service: 2

I visited around 5 p.m. on July 27 to buy a tumbler. I paid $1 to get to where the product was, and I had a tumbler and asked for payment. He asked me if I had paid $1 to get in, so I said I did. After that, the tumbler was 25 dollars, but 55 dollars was paid. I went back and asked him what the situation was, and he said he would charge me the right amount again later and asked me to wait. I don't live in the U.S., so please let me know how to deal with it.

I contacted the customer center below, but nothing was compensated. The employee didn't give me the receipt, so I sent me the card details, and the customer center said that the evidence of the card details was insufficient. It is really sucks

Service: 1

With plenty of other coffee spots around, I’ll probably try one of those next time. Unfortunately, this visit wasn’t great. The cashier seemed pretty uninterested, and drinks were coming out in no clear order… I waited about 10 minutes while people who ordered after me got theirs first.
The fancy order status screen didn’t help either; it showed everything as “ready” immediately after ordering. Hopefully things get more organised as the setup has potential.

Atmosphere: 2

Food: 3

Service: 1

Nice coffee shop.

Thank you Domi for the AMAZING SERVICE!!! Sav!

Atmosphere: 5

Food: 5

Service: 5

Very unprofessional people at that place. Called to find out if they take Amazon products to be returned, since it is advertised as such, and they rudely hung up on me. Not good for customers and/or customer service.

Unbelievable I order an iced horchata shaken espresso and I get a hazelnut oat shkn espresso, not only that I’ve showed her my app and she charge me first, then she goes like oh I’m sorry I need to scam the app first!!!! The worst Starbucks I’ve been in my live no wonder why has 3 starts, the lady obviously wasn’t concentrating because she was talking with a client friend for more than 5 minutes while the line was growing behind me!

Staff were lovely and the seating area was kept clean and functional by the barriers.

Decent coffee too.

I stopped by intending to use the restroom, something I’ve done occasionally at this location — usually after ordering a drink. While I understand company policies may require a purchase to access facilities, the way I was spoken to felt unnecessarily dismissive and disrespectful.

I have been a regular customer and often choose Starbucks precisely because it feels like a welcoming space. Being refused access to a basic necessity like a restroom — especially with an attitude that lacked empathy — felt dehumanizing.

I also find it disheartening that some locations refuse to offer something as simple and essential as a cup of water. It may seem small, but in the moment, it can feel like a denial of basic dignity.

I hope Starbucks continues to consider not just policies, but how those policies are communicated and the broader message they send. Kindness and respect should never be conditional on a purchase.

The worst experience ever!!! I went there on 16th of April, while I was visiting New York. We got some overpriced coffee and entered the Lounge, where I scanned my Apple pay. After I got back to my country I found there were charges made from the store for 80,41$. I only looked at some cups and didn’t take any. After I tried getting some help, but there was absolutely no international support or support whatsoever. I still haven’t gotten the refund. I ended up spending even more money on calls trying to resolve this issue, but haven’t received any help. So to sum up ABSOLUTELY WORSE EXPERIENCE EVER!

When I ordered an iced latte with non-fat milk, it was mostly water. This is the first time I've ever been served something so bad at Starbucks.

We were here on September 28th and 29th. This Starbucks was just a few meters from our hotel and opens at 5:30 in the morning. That was perfect for us because one morning - due to jet lag - we were able to drink our first coffee there shortly before 6 a.m. You can also sit in it very well. The seating area is protected by a kind of "credit card shop", so everything seemed very well maintained and no one was just lounging around there.
Coffee, prices and quality: Starbucks - standard, nothing special but always solid.

Atmosphere: 5

Food: 5

Service: 5