Subway

165 Church St, New York
(212) 406-7582

Recent Reviews

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Mìsha Raeee

The Mexican lady that works the front is either overwhelmed or just plain nasty.. I ordered online for pickup when I arrived my sandwhich was not ready, which was no problem but as i watched her make my sandwich order i asked for her to add alil bbq sauce as well( which was not on the order) however she was still in the midst of making the sandwhich, she first acted like she didnt hear me until i got louder than she proceeded to say shes only doing whats on the paper ! I asked her is it an additional fee (which i knew it was not) ? what would be the problem with you adding a squirt of bbq? Mind you there was no line and i order once aweek from this establishment.. she gave me a nasty look and proceeded to close the sandwich! She is not welcoming at all

Atmosphere: 1

Food: 3

Service: 1

Alixa

Worst dining experience ever.
Our order was mixed up twice!
The waiter didn’t even apologize.
The place looked dirty and unorganized.
Totally not worth the money.

Marilyn Delacruz

The Mexican lady working the sandwiches was very rude, I asked for the meal of the day she started prepping it. I was a little worried because I'm allergic to sesame seeds so I asked to change from seeded chicken to plain chicken on my sandwich. She said no and to order something else for a higher price. I was on a budget so I asked for reassurance if the seeds on the chicken were sesame or not and she said she doesn't know. It wouldn't have hurt to accommodate that one little thing to be safe if you're unsure. But I guess the chicken inventory comes out of her pocket. I see many complaints about this lady being rude..

Atmosphere: 1

Food: 1

Service: 1

thu

Their appetizers are creative and flavorful.

Alex Scilla

Staff doesn't know their own address, and that there is another Subway around the corner that online orders might be sent to. Non existent concept of customer service.

Atmosphere: 1

Service: 1

CRUZ FAMILY

Worst subway ever i ordered like 30min ahead for pick up it wasnt ready when i got there hispanic lady said i have to wait so i waited when she finally started making my sandwhich i asked to add extra meat that i was gonna pay the fee for it but she said she cant that she would charge me forba whole foot long of i just wanted extra meat which it like 4$ only which it so dumb i always ask for extra and they just charge me 4$ not a whole sandwhich DONT EAT THERE

Atmosphere: 1

Food: 2

Service: 1

M A

Lady is rude and disrespectful, gave me old deli meat and made the sandwich with the wrong meat to begin with.

Atmosphere: 1

Food: 1

Service: 1

Keaton Caitlyn

Staff explained the menu well.

Nadia Hall

the “manager” here is extremely rude and wrote me off when i asked for extra greens even though it was marked on my online order that i wanted extra

i’m looking to contact the owner of the establishment

Atmosphere: 1

Food: 3

Service: 1

Marcos Marcos

The customer service was not that great in my experience. There was a Mexican lady who was very rude to my family and did not want to give full service. She refused to give me napkins and made faces at us.

Service: 1

N M

Wouldnt let my disabled son use restroom. Rudeas well

Atmosphere: 1

Food: 1

Service: 1

Dannalle Cooper

Cashier( Mexican Lady) is very Rude Attitude..Mad that my daughter drop cereal on the floor by accident... I apologize to her about it. She still had attitude rolling her eyes. I been coming to Subways for years , Also my boss used to own it so im surprise This one cashier acting so rude... I will never come here again.. And I will tell everybody on the block don't come either....

Atmosphere: 1

Food: 1

Service: 1

J Z (Captain Z)

This store doesn't let you see them make the sandwich. There's is a metal his that hides the preparation and ingredient area.

That's a HARD NO for me. I asked why they didn't let you see the sandwich Manning process and she just rolled her eyes at me.

I walked out. There's too many choices to wonder what they are hiding at this store.

Atmosphere: 1

Service: 1

Maya

Staff wasn’t terrible but weren’t particularly helpful or friendly either. You can’t see the food or ingredients which I thought was very strange. It’s all hidden behind a metal lid. When I finally opened my sandwich it seemed much smaller than I’m used to from subway and it had very little flavor. I don’t recommend. I feel like I got scammed lol

Atmosphere: 1

Food: 1

Service: 1

Palugula Swetha

Such a worst service i have ever faced he was so rude and arrogant. Never ever visit this subway, he is not ready to listen what we are saying.

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