Subway

165 Church St, New York
(212) 406-7582

Recent Reviews

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Ahsan Tariq

Will have you pay first then refuse to put toppings/sauces you want due to “limit”. Then won’t let you pay extra either for said toppings/sauce because they just don’t want to and then for the grand finale, throw your sandwich to you instead of handing it over. - based on true events

Atmosphere: 1

Food: 1

Service: 1

Francisco Mantica

Dirty, bad service

Lin Wu

The place must be under new management because I haven’t had bad experiences with them until recently. I should have read the other reviews.

The hours say they are open at 10am on Saturdays, and when we went in at 10:30am, the lady behind the counter was so rude and basically kicked us out saying the food isn’t ready. She can’t explain why nothing is ready 30 minutes after opening! Not sure we’ll be going back.

Atmosphere: 1

Food: 1

Service: 1

jawan harris

Thanks for the burnt ass cookies.

Atmosphere: 1

Food: 1

Service: 1

Avinash Raj Malaka

They hide every item with the metal cover and can't see what they have.

I asked for 4 sauces. i can't taste even one in my sub. It tasts dry.

Never coming back.

Food: 1

Service: 1

BX NYC

worst subway restaurant. horrible service. scammers. rude. ordered tuna fish online via subway app. and they gave me only lettuce and spinach. i got my refund back. DO NOT GO TO THIS LOCATION!!!!!!!!!HORRIBLE, SMALLLLLLLLLLL, DIRTY, AND

Atmosphere: 1

Food: 5

Service: 1

Sukúya Mathers

I came in and asked for half a footlong and I repeated myself twice. You can’t see the food while they make it so I was unaware until the end that she had actually made me a footlong. After the food was made and placed above to where I could see that she made a foot long I told her “I’m sorry I didn’t ask for a footlong I asked for half a footlong”. To which she responded very rude by saying that she asked me multiple times and I said a footlong, but I had said both times that I wanted half a footlong but I’m assuming she clearly only heard me say footlong. Then again just asked if she could cut it in half and she kept on saying that I asked for a footlong and didn’t want to just cut my sandwich in half. After she finally cut my sandwich in half and I grabbed my meal and went to fill up my drink she began talking to herself calling me stupid while my friend was right in front of her and he heard her calling me stupid and said that she’s being very rude and unprofessional because of the way that she was talking about me right in front of my friend. Afterwards I told her she didn’t have to be rude and nasty towards me over a simple misunderstanding. We grabbed our food and left instead of sitting down to eat because she just ruined the vibe. 0/10 not coming back she even squashed my sandwich after she cut it and shoved it into the bag and made a mess.

Atmosphere: 1

Food: 1

Service: 1

NYC VIP

Very bad customer service services also they're weird people . And I ordered half sandwich they charged me $11 top of that they hide all their food. They don't want you to see the foods that means they're doing something.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Black Forest Ham Egg & Cheese Wrap

Random Luttrell

Hacker go onto my Subway app and ordered a sub with my payment method to this location. I called 9 times and they only answered around the 7th time just to ignore what I was saying, tell me the address and hang up on me.

I understand if you are busy and can’t answer the phone, but why did it forward to a wireless number with a full mailbox? And why when I said “a hacker just ordered a sub from my account” wasn’t I taken seriously?

Service: 1

Liting Wei

STAY AWAY! If anyone know how to file a claim to their website please let me know. The worst Subway ever been. Who would think you’ll be entering a Subway and have a male staff rolling their eyes on you. I felt uncomfortable. We ordered a foot long sandwich and this is what we got. It’s all vegetables and I asked for American cheese, he didn’t put it. All the ingredients were hidden in, as shown in the other reviews.

Atmosphere: 1

Food: 1

Service: 1

Vaughn Jacobs

The food wasn't fresh they had the leftover meat in the freezer, I guess, plus you can't see when they are making or preparing anything. I definitely won't be coming back.

Harsh Patel

Nice people

Atmosphere: 5

Food: 5

Service: 5

CH BOBBY

They Hide food in the freezer so can’t see what you want and what he giving you the food I was totally uncomfortable with the food. I will recommend don’t go to this branch ??

Atmosphere: 1

Food: 1

Service: 1

Jenifer Llerena

Bad atrocious, bad food, disgusting and the worst thing is a cockroach

Atmosphere: 1

Food: 1

Service: 1

Andrew Smith

Woman tells everyone store is closing at 8:30 when door says 10pm. Does not give people chance to finish eating when you buy food to sit down. Not good business

Atmosphere: 2

Food: 2

Service: 2

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