An incredible place to hold a special occasion, especially if you are fortunate enough to snag yourself a table ahead of time! The staff take care of you and are attentive and insightful. Shout out to bartender Andrew and our waiter Noc who were a stand out to me and my boyfriend. We came here for our five year anniversary and we will definitely be back for future celebrations! ❤️
The food was delectable. The red Cabernet that we had ordered was the best we have tried as of yet. Tuna tartare was fresh, scoured with avocado and soy ginger sauce. Our entrees, (the special of the night which was a rendition of their polo bar burger) and the salmon were flavorful and tantalizing. I definetly recommend stopping off for a nightcap to snag yourself a special cocktail (we were entranced by the perfect score should you need a recommendation from two sweet tooth’s!) All in all if you are hesitant to go, just do it!
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Metcalfe
Pack your patience when calling for a reservation… probably the snobbiest and most pretentious people I’ve ever encountered on the phone. Forget about the reservation, we don’t even want to dine (or shop) with you anymore. What a shame.
oliver gutierrez
Terrible the customer service is a 2/10 With meh attitude and not really up with customers Food was okay but overall service isn’t worth a trip
Escilpe
Amazing food and amazing service. The lobster roll is a must try! The burger comes close. Absolutely recommend the place
Atmosphere: 5
Food: 5
Service: 5
James P
Cocktails, snacks and appetizers are all fabulous. The main dishes were quite mediocre. For the price I expected way more!
Atmosphere: 4
Food: 4
Service: 5
Sara Kinkaid
We loved the ambiance and vibe here! The food was good, but not the best I've ever had. The star of the show was the sliders on the bar menu!
Atmosphere: 5
Food: 4
Service: 5
Lada Mikhailovskaia
Amazing experience at The Polo Bar! Loved the atmosphere, great service, and thoughtful suggestions from our server. The 2 floors - bar upstairs and restaurant downstairs - make it feel like a true NY spot. Perfect for a celebration or just a night out with loved ones <3
Atmosphere: 5
Food: 5
Service: 5
Nathan Beenstock
An exceptional experience with unparalleled levels of hospitality. Not only has the restaurant got some of the most refined offerings the ambience is simply unbeatable and not something you’ll experience anywhere else in NY.
Atmosphere: 5
Food: 5
Service: 5
Nick Donias
It is always a splendid time here. The burger is among the best in the city, top notch cocktails, and overall great environment.
Atmosphere: 5
Food: 5
Service: 5
tara
Not worth the hype with all the other options in the city I’ve been coming here for the past 6 years the cocktails are good and ambiance is nice in the fall but again not worth it the staff do not get real service it’s all this making it hard to get in makes people compelled to try iso many more spots you can walk right into perhaps wait at the bar for a table and have excellent service and excellent food this is for rookies and amateurs just trying to say they been there like the other spot carbone again it works people are desperate to get in Howver really not worth it in the sense you can go to the same quality if not better and get right in etc Get an Amex makes it easier to secure res Enjoy
Wowza, went with friends while traveling to the US Open Tennis. This place is fantastic from the service, the food, the ambiance. You were made to feel welcomed and everything was delicious. We had drinks, appetizers, and the best burger I’ve ever had. Can’t wait to back. I do recommend you make reservations for great seating. (Which we had made reservations ahead of time).
Atmosphere: 5
Food: 5
Service: 5
Sara Silverman
Pleasantly surprised. My expectations for the food were low given so/so reviews, but honestly, I thought it was very solid. The atmosphere and vibe was fun for a special occasion - they know how to make you feel like you’re at a special spot without being rude.
We had a 515 res I got thru Amex platinum. We arrived at 5 and had a drink upstairs at the bar for 30 mins utilizing the 15 min grace period. The bar snacks were tasty - especially the fried olives. All of our drinks were delicious. We had classics like a dirty martini and espresso martini as well as some menu specials like the Roman holiday and a mezcal cocktail.
Bread was a popover (delish!). For dinner we had the pigs in a blanket (skip), Cesar salad (amazing!), corned beef sandwich bites (solid, worth trying, but wish I had gotten to try the coleslaw that comes with the main), tuna tartare (solid, but not special), burger (medium rare, delicious!) and branzino (ok - a bit fishy).
For dessert, we tried the coconut cake (yum!!!), chocolate cake (would try something else) and a scoop of vanilla ice cream.
If I had one main complaint it’s that our servers didn’t seem knowledgeable about the menu or restaurant. Both the server at the bar and restaurant were new and didn’t know how to describe a drink etc. The service itself was flawless, but I’d expect more professional style servers.
We never felt rushed. All in all a very pleasant fine dining experience!
Atmosphere: 4
Food: 5
Service: 4
Indradevi Nuon
This is definitely one of my favorite restaurants in all of NYC!!! I came here to celebrate my birthday and we got there early before our reserved time and they were able to seat us. Everyone was so friendly and accommodating and every meal and drink were great. The sommelier was so nice and picked a great wine within our requested price range. Love the whole energetic ambiance of the place and beautiful decor. All the hosts were so nice and happy to greet us and we felt so welcomed in. Will definitely try to come back again. I’ve celebrated two of my birthdays here and they have been my favorite birthdays so far! One of my favorite designers of all time, and the restaurant is so beautiful you are really immersed in Ralph Lauren’s world! Thank you for always making the best memories!!! And congratulations on being in NYC for 10 years!!!
Atmosphere: 5
Food: 5
Service: 5
Pooja Varma
Do I have to say much? It’s the polo bar! One of the highlights of my trip, great food, service, all around a good time. Must visit.
Atmosphere: 5
Food: 5
Service: 5
Christine Chang
This review is not so much about the food or drinks, but about the overall experience, which unfortunately echoes what others have mentioned. The setting is beautiful, with a refined Ralph Lauren inspired atmosphere, but the professionalism of some of the staff did not quite match the surroundings. It left me wondering about the management and their hiring standards.
My friend and I visited on a Thursday and sat at the bar, where we ordered drinks, burgers, and coconut cake. The food and drinks were enjoyable, and the bar staff were somewhat attentive. However, they spent much of the evening joking around and using profanity openly, behavior I would not expect in a place with such an upscale presentation.
For that reason, I do not have much desire to return. It felt more like something to cross off the list than a place I would want to revisit.
An incredible place to hold a special occasion, especially if you are fortunate enough to snag yourself a table ahead of time! The staff take care of you and are attentive and insightful. Shout out to bartender Andrew and our waiter Noc who were a stand out to me and my boyfriend. We came here for our five year anniversary and we will definitely be back for future celebrations! ❤️
The food was delectable. The red Cabernet that we had ordered was the best we have tried as of yet. Tuna tartare was fresh, scoured with avocado and soy ginger sauce. Our entrees, (the special of the night which was a rendition of their polo bar burger) and the salmon were flavorful and tantalizing. I definetly recommend stopping off for a nightcap to snag yourself a special cocktail (we were entranced by the perfect score should you need a recommendation from two sweet tooth’s!) All in all if you are hesitant to go, just do it!
Atmosphere: 5
Food: 5
Service: 5
Pack your patience when calling for a reservation… probably the snobbiest and most pretentious people I’ve ever encountered on the phone. Forget about the reservation, we don’t even want to dine (or shop) with you anymore. What a shame.
Terrible the customer service is a 2/10
With meh attitude and not really up with customers
Food was okay but overall service isn’t worth a trip
Amazing food and amazing service. The lobster roll is a must try! The burger comes close. Absolutely recommend the place
Atmosphere: 5
Food: 5
Service: 5
Cocktails, snacks and appetizers are all fabulous. The main dishes were quite mediocre. For the price I expected way more!
Atmosphere: 4
Food: 4
Service: 5
We loved the ambiance and vibe here! The food was good, but not the best I've ever had. The star of the show was the sliders on the bar menu!
Atmosphere: 5
Food: 4
Service: 5
Amazing experience at The Polo Bar! Loved the atmosphere, great service, and thoughtful suggestions from our server. The 2 floors - bar upstairs and restaurant downstairs - make it feel like a true NY spot. Perfect for a celebration or just a night out with loved ones <3
Atmosphere: 5
Food: 5
Service: 5
An exceptional experience with unparalleled levels of hospitality. Not only has the restaurant got some of the most refined offerings the ambience is simply unbeatable and not something you’ll experience anywhere else in NY.
Atmosphere: 5
Food: 5
Service: 5
It is always a splendid time here. The burger is among the best in the city, top notch cocktails, and overall great environment.
Atmosphere: 5
Food: 5
Service: 5
Not worth the hype with all the other options in the city I’ve been coming here for the past 6 years the cocktails are good and ambiance is nice in the fall but again not worth it the staff do not get real service it’s all this making it hard to get in makes people compelled to try iso many more spots you can walk right into perhaps wait at the bar for a table and have excellent service and excellent food this is for rookies and amateurs just trying to say they been there like the other spot carbone again it works people are desperate to get in
Howver really not worth it in the sense you can go to the same quality if not better and get right in etc
Get an Amex makes it easier to secure res
Enjoy
Restaurantji Recommends
Wowza, went with friends while traveling to the US Open Tennis. This place is fantastic from the service, the food, the ambiance. You were made to feel welcomed and everything was delicious. We had drinks, appetizers, and the best burger I’ve ever had. Can’t wait to back. I do recommend you make reservations for great seating. (Which we had made reservations ahead of time).
Atmosphere: 5
Food: 5
Service: 5
Pleasantly surprised. My expectations for the food were low given so/so reviews, but honestly, I thought it was very solid. The atmosphere and vibe was fun for a special occasion - they know how to make you feel like you’re at a special spot without being rude.
We had a 515 res I got thru Amex platinum. We arrived at 5 and had a drink upstairs at the bar for 30 mins utilizing the 15 min grace period. The bar snacks were tasty - especially the fried olives. All of our drinks were delicious. We had classics like a dirty martini and espresso martini as well as some menu specials like the Roman holiday and a mezcal cocktail.
Bread was a popover (delish!). For dinner we had the pigs in a blanket (skip), Cesar salad (amazing!), corned beef sandwich bites (solid, worth trying, but wish I had gotten to try the coleslaw that comes with the main), tuna tartare (solid, but not special), burger (medium rare, delicious!) and branzino (ok - a bit fishy).
For dessert, we tried the coconut cake (yum!!!), chocolate cake (would try something else) and a scoop of vanilla ice cream.
If I had one main complaint it’s that our servers didn’t seem knowledgeable about the menu or restaurant. Both the server at the bar and restaurant were new and didn’t know how to describe a drink etc. The service itself was flawless, but I’d expect more professional style servers.
We never felt rushed. All in all a very pleasant fine dining experience!
Atmosphere: 4
Food: 5
Service: 4
This is definitely one of my favorite restaurants in all of NYC!!! I came here to celebrate my birthday and we got there early before our reserved time and they were able to seat us. Everyone was so friendly and accommodating and every meal and drink were great. The sommelier was so nice and picked a great wine within our requested price range. Love the whole energetic ambiance of the place and beautiful decor. All the hosts were so nice and happy to greet us and we felt so welcomed in. Will definitely try to come back again. I’ve celebrated two of my birthdays here and they have been my favorite birthdays so far! One of my favorite designers of all time, and the restaurant is so beautiful you are really immersed in Ralph Lauren’s world! Thank you for always making the best memories!!! And congratulations on being in NYC for 10 years!!!
Atmosphere: 5
Food: 5
Service: 5
Do I have to say much? It’s the polo bar! One of the highlights of my trip, great food, service, all around a good time. Must visit.
Atmosphere: 5
Food: 5
Service: 5
This review is not so much about the food or drinks, but about the overall experience, which unfortunately echoes what others have mentioned. The setting is beautiful, with a refined Ralph Lauren inspired atmosphere, but the professionalism of some of the staff did not quite match the surroundings. It left me wondering about the management and their hiring standards.
My friend and I visited on a Thursday and sat at the bar, where we ordered drinks, burgers, and coconut cake. The food and drinks were enjoyable, and the bar staff were somewhat attentive. However, they spent much of the evening joking around and using profanity openly, behavior I would not expect in a place with such an upscale presentation.
For that reason, I do not have much desire to return. It felt more like something to cross off the list than a place I would want to revisit.
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