The Ritz-Carlton New York, Central Park

Great location and staff is incredibly nice and welcoming. We book through the Amex Fine Hotel collection, we didn't receive a room upgrade which was a little disappointing but the room was still very nice and spacious for a New York Hotel. Pro Tip: Try the corn nuts while getting a beverage in their lobby lounge, so good.

Great location and staff is incredibly nice and welcoming. We book through the Amex Fine Hotel collection, we didn't receive a room upgrade which was a little disappointing but the room was still very nice and spacious for a New York Hotel. Pro Tip: Try the corn nuts while getting a beverage in their lobby lounge, so good.

I love staying here, great customer services, everyone is so friendly and nice....

We stayed a few weeks ago the location is amazing, it’s a quiet hideaway in a high traffic area, this hotel is so lowkey. Breakfast at the restaurant/ bar was mind blowing and the presentation impressive. The ambience was to die for, the staff attentive, and the check out was seamless. This is somewhere you’d like to visit when you need a quiet break from all the noise. I absolutely loved my stay, one of the best parts was the full sized soak in bathtub and rainfall shower, the bathroom was an absolute dream! 😴😍🗽

The Hotel is Historic & Luxury, Friendly, Direct view of Central Park.

Outstanding staff - bar is lovely!

Service: 5

Even though we didn't have a room with a view, the room we did have was nicely appointed, clean, and comfortable! Friendly staff too!

Service: 5

Top notch service, location, and room. The view of Central Park and deep soaking bathtub were my favorite. I will definitely stay with them for my NYC trips. The concierge was very helpful.

Service: 5

It's a Ritz-Carlton; you get all of the service that you pay for.

Service: 4

I had a delicious breakfast of eggs Benedict (classic) with ham, and there was a salmon option as well. I also had a mixed berries fruit plate. The freshly squeezed green energy juice was perfect. The service was 5 stars. Alice was wonderful and so kind, professional and polite. I had a lovely day at The Ritz-Carlton NY overlooking Central Park.

Service: 5

My boyfriend and I spent 2 nights and 3 days here. We were supposed to get a double occupancy but because our ride dropped us off a few hours before check-in we got a different room with one bed but that's okay. We had the Central Park view. The people who worked at this hotel were nice and treated us well. Long story short I won an all-paid NY trip and the travel agent who was assigned to me chose The Ritz Carlton Hotel for us. Everyone who walked into the hotel was dressed nicely and you could tell they had money lol compared to myself and my boyfriend coming from the deep South of Mississippi we didn't own any business casual attire and the employees didn't treat us any differently. The bar in the hotel has great food and a shoutout to Manny who helped my boyfriend find a weed shop lol everyone was friendly. My favorite thing at this hotel was the showers the hot water felt amazing like I was getting a massage I never wanted to get out.Nearby activities: Central ParkWalkability: It's New York there's a ton of places to walk or get a horse ride from those annoying men at the corner offering you a ride every time you pass by.Food & drinks: The bar employees offered to remake my food I had ordered if it didn't taste right or if I didn't eat it right away and it got cold. I chose the Chefs Pasta (something like that)

Service: 5

Hands down the place to be, across central park, the concierge was awesome in booking a last minute tour at 9 pm to midnight across New York! Fabulous from time square to little Italy, Joes Pizza and much more! Rooms clean and staff always helpful with a smile and pet friendly. They also coordinated a carriage ride around Central Park. They made our stay memorable.

Service: 5

Quite good ??

Noteworthy details: Good for chilling out ?

Service: 3

This hotel was not what I anticipated. While its location is undoubtedly prime, it didn't meet the Ritz-Carlton standards I've come to expect. The rooms felt small, with dirty windows, basic amenities, and some old-fashioned decor and furniture elements. The service was basic, lacking the attention to detail I've encountered at other locations. Moreover, given the quality, the price was steep. If you're set on the Ritz-Carlton experience in this city, I'd suggest exploring their other properties or considering a different hotel.Rooms: The standard room is a basic three stars hotel room. Nothing special about it.

Service: 4

Travel to NYC a lot and often stay at the JW Marriott because we love it there. We thought we would splurge and stay at the Ritz Carlton Central Park this time, bad decision. The room was nice and the doormen are fantastic but that’s about it. The lobby is small and not very inviting, and restaurant not very enjoyable. But the real issue is the front desk staff and manager. They were so rude to us, it almost ruined our entire vacation. You hear about the incredible service that these people are supposed to give it to you, but it was just horrifying and we will never be back.