DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
Lisa Murray White
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
Chris Harris
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal.
Was not impressed
Wouldn’t order again
Carol Thitu
I’m writing my feedback to express my disappointment with the experience I had today, October 6th, at your Bailey’s Crossroads, VA (3521 S Jefferson St) location around 5:30 PM.
During my visit, the lady at the register was quite rude, and my order was mishandled. My credit card was charged twice, and when we came back to pick up our to-go order, we realized that five Old Bay wings were missing—which, notably, were part of the second charge.
When we called the store to address the issue, a young gentleman (who refused to give his name, stating only that he was a “crew member”) told us it was our responsibility to check the order and that nothing could be done unless we returned in person with the receipt.
This was my first visit to Wingstop after hearing great things from a colleague, and it turned out to be an extremely disappointing experience. Not only were we overcharged and shorted on food, but the level of customer service was unacceptable.
I hope this issue is investigated and addressed promptly. I would appreciate a refund for the duplicate charge or at least for the missing five wings.
Vivian Carmody
worst wings i’ve ever had. they were watery and had no flavor besides the sauce. i have had the exact same order from another location and it was great. such a disappointment of a dinner. the chicken literally took away my appetite it was so gross. just tasted like the cheapest chicken ever. i don’t know if they’ve switched distributors but it’s awful.
Atmosphere: 3
Food: 1
Service: 3
Fiona Vaezi Ashtiani
The food was good but too salty (like everything in the US). The service was good and it was empty when I arrived. I recommend hot honey with a side of ranch because Louisiana rub is a bit too salty.
Atmosphere: 5
Food: 4
Service: 5
Guzman Greta
Their pasta dishes are perfect for sharing.
Johnny Novo
My big homie and I have a tradition of having a monster chunkster day on the first weekend of college football. An authentically American experience that the European mind could never fathom.
This year we got a whole pizza delivered and picked up wings and fries from this Wingstop on the warzone that is 14th street. We went with BBQ, lemon pepper (boneless), and buffalo.
As we walked in to pick up our feast, the big homie tapped his Amex platinum and said “This one on me little bro…” I responded with an enthusiastic “BIG BRO!! You didn’t have to do all that…”
I’m not gonna lie, the bone-in wings were a little cold and thus disappointing, but those boneless lemon pepper wings made me feel something… Aren’t boneless wings just chicken tenders though? Idk… but either way, lemon pepper chicken tenders are FIRE. Fries were phenomenal as well.
All in all, a great day brought to you by pizza and Wingstop while watching USC football DOMINATE the perennial powerhouse that is Missouri State, and Texas losing. Nothing like a good Texas hate watch… I will never forgive Vince Young for 2006.
Great store, with great management. My experience as quest was very nice, and Raffael the employee were very sweet towards us.
Atmosphere: 4
Food: 5
Service: 5
Joe Leigh
Store #2675. Ordered well before the rush for dine in. Only 2 people ahead of us. Then the swarm of online orders came in. Idiot manager apparently prioritized every online order while leaving dine in customers hanging. After 45 mins waiting I demanded our money back. They couldn’t even handle that and just asked me to write my name and number down.
Worst experience ever. These guys can’t run a business and have zero customer service. Don’t have to hope, just a matter of time they close.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Fanessa Williams
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being.
This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it?
I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food.
DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt.
Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me.
You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice.
I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word.
I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
Celia Gossow
the most beautiful wingstop ever ❤️
Atmosphere: 5
Food: 5
Service: 5
Dave D
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
Lori Patrick
two of the three times I have come in the order has been wrong. the food is about a two out of 10 Stars. the time they take to fulfill the orders is almost like a sit-down restaurant time. I give them a total of two stars out of 10
DO NOT EVER ORDER FROM WINGSTOP ELKHART, IN. THEY WILL NEVER DELIVER YOUR ORDER, WHEN YOU CONTACT THE STORE THEY JUST SAY SORRY AND YOU CAN COME PICK IT UP YOURSELF. HIGHLY DO NOT RECOMMEND!
We ate there for the first time today. Our food was brought to us very fast. It was hot, fresh and delicious. The fries were especially good! We will definitely be back!
The boneless wings are literally nuggets and you get enough fries for 2 people with the 4 person value meal. Was not impressed Wouldn’t order again
I’m writing my feedback to express my disappointment with the experience I had today, October 6th, at your Bailey’s Crossroads, VA (3521 S Jefferson St) location around 5:30 PM. During my visit, the lady at the register was quite rude, and my order was mishandled. My credit card was charged twice, and when we came back to pick up our to-go order, we realized that five Old Bay wings were missing—which, notably, were part of the second charge. When we called the store to address the issue, a young gentleman (who refused to give his name, stating only that he was a “crew member”) told us it was our responsibility to check the order and that nothing could be done unless we returned in person with the receipt. This was my first visit to Wingstop after hearing great things from a colleague, and it turned out to be an extremely disappointing experience. Not only were we overcharged and shorted on food, but the level of customer service was unacceptable. I hope this issue is investigated and addressed promptly. I would appreciate a refund for the duplicate charge or at least for the missing five wings.
worst wings i’ve ever had. they were watery and had no flavor besides the sauce. i have had the exact same order from another location and it was great. such a disappointment of a dinner. the chicken literally took away my appetite it was so gross. just tasted like the cheapest chicken ever. i don’t know if they’ve switched distributors but it’s awful.
Atmosphere: 3
Food: 1
Service: 3
The food was good but too salty (like everything in the US).
The service was good and it was empty when I arrived.
I recommend hot honey with a side of ranch because Louisiana rub is a bit too salty.
Atmosphere: 5
Food: 4
Service: 5
Their pasta dishes are perfect for sharing.
My big homie and I have a tradition of having a monster chunkster day on the first weekend of college football. An authentically American experience that the European mind could never fathom.
This year we got a whole pizza delivered and picked up wings and fries from this Wingstop on the warzone that is 14th street. We went with BBQ, lemon pepper (boneless), and buffalo.
As we walked in to pick up our feast, the big homie tapped his Amex platinum and said “This one on me little bro…” I responded with an enthusiastic “BIG BRO!! You didn’t have to do all that…”
I’m not gonna lie, the bone-in wings were a little cold and thus disappointing, but those boneless lemon pepper wings made me feel something… Aren’t boneless wings just chicken tenders though? Idk… but either way, lemon pepper chicken tenders are FIRE. Fries were phenomenal as well.
All in all, a great day brought to you by pizza and Wingstop while watching USC football DOMINATE the perennial powerhouse that is Missouri State, and Texas losing. Nothing like a good Texas hate watch… I will never forgive Vince Young for 2006.
IG @johnny.novo
Tiktok @jnov__
Substack @johnnynovo
Atmosphere: 3
Food: 3
Service: 4
Great store, with great management. My experience as quest was very nice, and Raffael the employee were very sweet towards us.
Atmosphere: 4
Food: 5
Service: 5
Store #2675. Ordered well before the rush for dine in. Only 2 people ahead of us. Then the swarm of online orders came in. Idiot manager apparently prioritized every online order while leaving dine in customers hanging. After 45 mins waiting I demanded our money back. They couldn’t even handle that and just asked me to write my name and number down. Worst experience ever. These guys can’t run a business and have zero customer service. Don’t have to hope, just a matter of time they close.
Restaurantji Recommends
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I am appalled, furious, and heartbroken by my recent experience with DoorDash/Wingstop. When I received my order, the name attached to it was a vile racial slur: “N***.”** Let that sink in. In 2025, a platform this large allowed something so hateful, dehumanizing, and dangerous to appear on an order attached to a real human being. This isn’t just a “mistake.” It’s a failure of basic decency, ethics, and technological safeguards. How was this even allowed through your system? How is this not immediately flagged? And most importantly—what are you doing to fix it? I don’t want a canned apology. I want answers, action, and change. No one—NO ONE—should ever have to experience this level of racism while trying to order food. DoorDash, you need to take real accountability. Fix your system. Educate your team. Earn back the trust of the people you’ve hurt. Wingstop, to the employee who actually wrote this: —it was blatant racism, and it cut deep. You didn’t just write a word. You used one of the most violent, hateful terms in history, and aimed it at a real human being. Me. You tried to reduce me to a slur. But what you really did was expose your ignorance, your hate, and your cowardice. I am not your target. I am not your punchline. I am a Black woman with dignity, history, and strength that you’ll never be able to erase with a word. I hope you realize the weight of what you did. I hope it haunts your conscience the way your word tried to haunt my day. And I hope you understand that accountability is not optional—it’s coming.
the most beautiful wingstop ever ❤️
Atmosphere: 5
Food: 5
Service: 5
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
two of the three times I have come in the order has been wrong. the food is about a two out of 10 Stars. the time they take to fulfill the orders is almost like a sit-down restaurant time. I give them a total of two stars out of 10
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