delicious. I drank all the spicy soup, not a drop was left ? Highly recommend the fish fillet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mild Spicy Hot Pot
kelly fernadze
The service attitude of the lady at the front desk was very poor. I ordered takeout for 20 and wanted some sesame sauce. The container I was given was for rice rolls and soy sauce. How much was in it? Super stingy, bad attitude, and a condescending attitude. It's disgusting. I will never patronize it again.
Atmosphere: 2
Food: 4
Service: 1
Wai Ting Bu
They forced us to tip them!!!! The lady at the register was shocked when I didn’t add a tip on top of my $30 dish! She called in her coworkers and told us that we have to tip!A tip is never mandatory. If a restaurant tries to force a tip, walk away!
Food: 4
Adnen Mez
---DO NOT COME HERE ---Food is good but expensive. It is self-service, so you pick your ingredients and stew base then pay by weight.However, this restaurant is getting a 1 star because they think they are entitled to a tip! The lady at the register said "Restaurant policy is 15% tip minimum is required". Absolutely ridiculous. She called for a coworker to come in and explain how low their wages are - They will guilt trap you into tipping.Restaurants! Do not try to force a tip, especially if it is self-service! This is bad for your business!
Atmosphere: 1
Food: 4
Service: 1
Jenny Yang
Service is okay but the food is good. I came here two days in a row and got two different meals. One was the beef dry pot combo and the other was the one where you select your own toppings and it’s weighed.
Atmosphere: 3
Food: 5
Service: 3
Jordan C Peralta
Vegetarian options: Some vegetarian options. Cross contamination seems pretty high.
Atmosphere: 4
Food: 3
Service: 4
fay lin
Ordered the take out, the flavor is decent, but the volume of food is a joke. Paid $21 for something so little and sadly to say it’s even a new business.
Atmosphere: 2
Food: 2
Service: 2
Magdalena Tkaczyk
Food - interestingService - a very young team that is still learning customer service,Climate - none
Atmosphere: 2
Food: 2
Service: 3
Jean Li
Self served but requires tips? First off tips is not a legal requirement. Food was fast and it ok was but again it’s self served but the lady was like “sorry restaurant policy must have at least 15% tips” key word: self served!
Lucas Htet
I love the food and the price but they ask you for the tip if you don’t tip them. I heard from a conversation from the table beside me and was not trying to pay for the tip and the young guy was like “you need to pay for the tip” I was like what!!! I feel like it is optional to pay the tip or not. What you guys think?
Honestly this place is so underrated. I eat mala tang at least once a week and this place is my favorite in the city. Highly recommend
Atmosphere: 4
Food: 5
Service: 4
YEVA W
Lazy ??
Yuna Yang
Liang Liang I am destined to be bright!
Atmosphere: 5
Food: 5
Service: 5
fay_g0
I work in the area and drop by here for a quick lunch every now and then. I thought I was going crazy when I went by today and saw that my bowl was barely filled up like it was a month ago (the picture shown).I wish I took a picture of the bowl I ate today, but for perspective…imagine eating only a quarter of this for the same price. The PORTIONS are not consistent! Thankfully, haven’t had a bad stomach problem with their food like other reviews have, but the tipping situation is obnoxious. They have the HIGHEST tipping option pre-selected and barely serviced me the times I’ve been there. I always hit the lowest tipping option unless the staff that helped me actually showed care.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Spicy Drypot
m daniele
honestly reluctant to review this because i don’t want it to lose its perfectly tacky luster of a futuristic spot designed in the nineties. you can design your own hot pot or order of the preset menu which seems like the inferior move because it was my first time but i was not disappointed with the mouth numbing delicious flavors from what i ordered. ample decisions to be made for a vegetarian and overall really good service and vibes all around. can’t wait to come back
delicious. I drank all the spicy soup, not a drop was left ? Highly recommend the fish fillet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mild Spicy Hot Pot
The service attitude of the lady at the front desk was very poor. I ordered takeout for 20 and wanted some sesame sauce. The container I was given was for rice rolls and soy sauce. How much was in it? Super stingy, bad attitude, and a condescending attitude. It's disgusting. I will never patronize it again.
Atmosphere: 2
Food: 4
Service: 1
They forced us to tip them!!!! The lady at the register was shocked when I didn’t add a tip on top of my $30 dish! She called in her coworkers and told us that we have to tip!A tip is never mandatory. If a restaurant tries to force a tip, walk away!
Food: 4
---DO NOT COME HERE ---Food is good but expensive. It is self-service, so you pick your ingredients and stew base then pay by weight.However, this restaurant is getting a 1 star because they think they are entitled to a tip! The lady at the register said "Restaurant policy is 15% tip minimum is required". Absolutely ridiculous. She called for a coworker to come in and explain how low their wages are - They will guilt trap you into tipping.Restaurants! Do not try to force a tip, especially if it is self-service! This is bad for your business!
Atmosphere: 1
Food: 4
Service: 1
Service is okay but the food is good. I came here two days in a row and got two different meals. One was the beef dry pot combo and the other was the one where you select your own toppings and it’s weighed.
Atmosphere: 3
Food: 5
Service: 3
Vegetarian options: Some vegetarian options. Cross contamination seems pretty high.
Atmosphere: 4
Food: 3
Service: 4
Ordered the take out, the flavor is decent, but the volume of food is a joke. Paid $21 for something so little and sadly to say it’s even a new business.
Atmosphere: 2
Food: 2
Service: 2
Food - interestingService - a very young team that is still learning customer service,Climate - none
Atmosphere: 2
Food: 2
Service: 3
Self served but requires tips? First off tips is not a legal requirement. Food was fast and it ok was but again it’s self served but the lady was like “sorry restaurant policy must have at least 15% tips” key word: self served!
I love the food and the price but they ask you for the tip if you don’t tip them. I heard from a conversation from the table beside me and was not trying to pay for the tip and the young guy was like “you need to pay for the tip” I was like what!!! I feel like it is optional to pay the tip or not. What you guys think?
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Spicy Drypot
Restaurantji Recommends
Honestly this place is so underrated. I eat mala tang at least once a week and this place is my favorite in the city. Highly recommend
Atmosphere: 4
Food: 5
Service: 4
Lazy ??
Liang Liang I am destined to be bright!
Atmosphere: 5
Food: 5
Service: 5
I work in the area and drop by here for a quick lunch every now and then. I thought I was going crazy when I went by today and saw that my bowl was barely filled up like it was a month ago (the picture shown).I wish I took a picture of the bowl I ate today, but for perspective…imagine eating only a quarter of this for the same price. The PORTIONS are not consistent! Thankfully, haven’t had a bad stomach problem with their food like other reviews have, but the tipping situation is obnoxious. They have the HIGHEST tipping option pre-selected and barely serviced me the times I’ve been there. I always hit the lowest tipping option unless the staff that helped me actually showed care.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Spicy Drypot
honestly reluctant to review this because i don’t want it to lose its perfectly tacky luster of a futuristic spot designed in the nineties. you can design your own hot pot or order of the preset menu which seems like the inferior move because it was my first time but i was not disappointed with the mouth numbing delicious flavors from what i ordered. ample decisions to be made for a vegetarian and overall really good service and vibes all around. can’t wait to come back
Atmosphere: 4
Food: 5
Service: 4