Burger King

2553 Military Rd, Niagara Falls
(716) 297-4085

Recent Reviews

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Marcus Veytia

The 4 stars is with respect to a comparison with fast food restaurants. The best part of the experience was the team leader on duty at the time I visited on 01/30/25 late afternoon. He created a rather gregarious atmosphere with clever and humorous comments to his staff about their performance and I was served the best-tasting sandwiches that I have had at a Burger King in quite a while. My compliments. To the team leader.

Atmosphere: 4

Food: 4

Service: 5

Jeffrey Stahlman

Great service

Food: 5

Service: 5

OneLowTime

I went there last night, just after midnight, and the food was actually great. The cheesy tots were cooked to perfection, cheese pull was strong and it was definitely fresh. The churro sticks were also cooked so well. I almost called to tell them šŸ˜‚

Atmosphere: 5

Food: 5

Service: 5

Beth Wallace

Workers were very upbeat and helpful.

Food: 5

Service: 5

Newman

This bk is so ran down and dirty … and once again I asked for no ketchup on my whopper and sure enough there’s ketchups on my whopper … it even has the sticker saying no ketchup !! And the lettuce was old tasting and definitely was not fresh …

Atmosphere: 1

Food: 1

Service: 2

Sandra Myrtle

Extremely dirty, Kid’s play center they don’t touch to clean grimy mess, employees let a female go
Into the bathroom to do drugs! Absolutely disgusting

Winfred Cain

Love the taste of the grill flame burgers. Some management can work on their attitudes. And 8 out of 10 the order is never right but they had no problem fixing it. All depends on who working Staffing &management can act little more professional in the presence of customers.

Vegetarian options: The impossible menu is available and one of the only fast food restaurants that offer it.

Parking: The best restaurant visit us on Military Road in Niagara Falls Boulevard and I say that because your food is always neat, correct, and you can tell the grease is clean. They're quick fast and professional

Wheelchair accessibility: Yes you can enter from two different sides Mamie on the right the left is too close to the drive to the drive thru.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Whopper Patty, Flame Grilled Beef, BK Chicken Fries, Classic Wrap Spicy Wrap Honey Mustard Wrap, Cheeseburger

Sarah Hall

Devin ( Faust) is such a beautiful soul and makes ordering through the drive thru such an easy going and feel good experience
From ā€œGreetings and salutations what can I get started for you?ā€ to ā€œgirl you have such cute earringsā€!!!! He makes such a quick little drive thru trip such a heart warming experience!!!!

Atmosphere: 5

Food: 5

Service: 5

Robert Stcyr

They actual get things right

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Fries, Onion Ring, Classic Wrap Spicy Wrap Honey Mustard Wrap

Alex Alex

Worst burger King,
Cold food, incorrect order
15 minutes waiting for order

Atmosphere: 1

Food: 1

Service: 1

Terry Conte

Great food

Atmosphere: 5

Food: 5

Service: 5

J A

Felt the need to make sure I give a shout out to Faust who works here and he is an asset to burger King. Very kind and energetic. Made me smile coming through. He is a great example of how a customer service worker should be. 5 stars to Faust!!!!

Service: 5

Alexis Kitcho

I come here often and lately they’ve been messing up my orders and every time I come thru. I ordered a 6 piece nugget, a large fry, 2 Hershey pies and a 12 piece of the firey chicken fries, however I only received 8. I ordered around 10:40 if you wanted to camera review. I get it if you didn’t have them in stock but you didn’t have to charge me for 12 and only give me 8, I would’ve been fine with getting 8 if i didn’t pay for the 12. Communicate with your customers more please. And try harder to get orders right and out promptly. There’s always a wait at this location and it would be totally fine if you focused more on accuracy and actually got peoples orders right, I try to make my orders as simple as possible and you still can’t get them right.

Atmosphere: 1

Food: 2

Service: 1

Adithri

Ordered a Big Mac and the bag was COMPLETELY EMPTY !! Where is my order, you jerks?!

Atmosphere: 1

Food: 1

Service: 1

Julietta Naccarato (Julie)

Updated July 2024. Worst order experience ever. I ordered a whopper with cheese and bacon. I got a freeze dried bun (no joke), a dry as hell patty, at least half a cup of mayo, some burnt bacon and that's it. No lettuce, tomato, ketchup, nothing. I was okay when you said you were understaffed but when I get home after not having anything all day and see that while every employee that WAS there just hanging out and you still mess the order up this badly? I will never go here again.

Picture added of how much lettuce they felt I deserved.

I don't go to Burger King because I like it. I go to Burger King because I've given up.

This is a good Burger King to give up at.

Food: 1

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