Burger King
2553 Military Rd, Niagara Falls
(716) 297-4085
Recent Reviews
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The 4 stars is with respect to a comparison with fast food restaurants. The best part of the experience was the team leader on duty at the time I visited on 01/30/25 late afternoon. He created a rather gregarious atmosphere with clever and humorous comments to his staff about their performance and I was served the best-tasting sandwiches that I have had at a Burger King in quite a while. My compliments. To the team leader.
Atmosphere: 4
Food: 4
Service: 5
Great service
Food: 5
Service: 5
I went there last night, just after midnight, and the food was actually great. The cheesy tots were cooked to perfection, cheese pull was strong and it was definitely fresh. The churro sticks were also cooked so well. I almost called to tell them š
Atmosphere: 5
Food: 5
Service: 5
Workers were very upbeat and helpful.
Food: 5
Service: 5
This bk is so ran down and dirty ⦠and once again I asked for no ketchup on my whopper and sure enough thereās ketchups on my whopper ⦠it even has the sticker saying no ketchup !! And the lettuce was old tasting and definitely was not fresh ā¦
Atmosphere: 1
Food: 1
Service: 2
Extremely dirty, Kidās play center they donāt touch to clean grimy mess, employees let a female go
Into the bathroom to do drugs! Absolutely disgusting
Love the taste of the grill flame burgers. Some management can work on their attitudes. And 8 out of 10 the order is never right but they had no problem fixing it. All depends on who working Staffing &management can act little more professional in the presence of customers.
Vegetarian options: The impossible menu is available and one of the only fast food restaurants that offer it.
Parking: The best restaurant visit us on Military Road in Niagara Falls Boulevard and I say that because your food is always neat, correct, and you can tell the grease is clean. They're quick fast and professional
Wheelchair accessibility: Yes you can enter from two different sides Mamie on the right the left is too close to the drive to the drive thru.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Whopper Patty, Flame Grilled Beef, BK Chicken Fries, Classic Wrap Spicy Wrap Honey Mustard Wrap, Cheeseburger
Devin ( Faust) is such a beautiful soul and makes ordering through the drive thru such an easy going and feel good experience
From āGreetings and salutations what can I get started for you?ā to āgirl you have such cute earringsā!!!! He makes such a quick little drive thru trip such a heart warming experience!!!!
Atmosphere: 5
Food: 5
Service: 5
They actual get things right
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Fries, Onion Ring, Classic Wrap Spicy Wrap Honey Mustard Wrap
Worst burger King,
Cold food, incorrect order
15 minutes waiting for order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
Felt the need to make sure I give a shout out to Faust who works here and he is an asset to burger King. Very kind and energetic. Made me smile coming through. He is a great example of how a customer service worker should be. 5 stars to Faust!!!!
Service: 5
I come here often and lately theyāve been messing up my orders and every time I come thru. I ordered a 6 piece nugget, a large fry, 2 Hershey pies and a 12 piece of the firey chicken fries, however I only received 8. I ordered around 10:40 if you wanted to camera review. I get it if you didnāt have them in stock but you didnāt have to charge me for 12 and only give me 8, I wouldāve been fine with getting 8 if i didnāt pay for the 12. Communicate with your customers more please. And try harder to get orders right and out promptly. Thereās always a wait at this location and it would be totally fine if you focused more on accuracy and actually got peoples orders right, I try to make my orders as simple as possible and you still canāt get them right.
Atmosphere: 1
Food: 2
Service: 1
Ordered a Big Mac and the bag was COMPLETELY EMPTY !! Where is my order, you jerks?!
Atmosphere: 1
Food: 1
Service: 1
Updated July 2024. Worst order experience ever. I ordered a whopper with cheese and bacon. I got a freeze dried bun (no joke), a dry as hell patty, at least half a cup of mayo, some burnt bacon and that's it. No lettuce, tomato, ketchup, nothing. I was okay when you said you were understaffed but when I get home after not having anything all day and see that while every employee that WAS there just hanging out and you still mess the order up this badly? I will never go here again.
Picture added of how much lettuce they felt I deserved.
I don't go to Burger King because I like it. I go to Burger King because I've given up.
This is a good Burger King to give up at.
Food: 1
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