Starbucks

5875 Falls Ave, Niagara Falls
(905) 374-4444

Recent Reviews

Michal Brichacek

We go to Starbucks often and have been to many of their locations, and this is definitely not one of their best. It’s a bit concerning when they ask you for your name, and Adam becomes “Adem” and Courtney becomes “Cortine”. They forgot the cream and sugar in two of our coffees, and my sandwich was haphazardly thrown together.

Atmosphere: 3

Food: 2

Service: 1

Marwan El Halabi

Always a great place with great coffee. The secret of Starbucks is that however crowded it was, you still get great service and great coffee.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Blonde

Joshua Duma

Charges $4 LFH Fee per transaction

Susan Fajerski

For me, the same scammers as the other Starbucks at Clifton Hall. Selling the mugs for $11 CAD more than the original price. This is CAD 18.95. So if the price tag is scratched off, it's a made up price. Impossible.

Atmosphere: 1

Service: 1

Nicolas Moreno

Overpriced and OK service. This is a licensed location and prices are inflated.

Atmosphere: 1

Food: 3

Service: 1

Claudio Paulo

This young lady (employee ) dropped a bag of food and there was the old guys (boss) I’m guessing who started yelling at her called her stupid and telling her to just change the bag and give the customer the same food, it was so loud that we all heard everyone just looked at each other like what is going on and who is this men talking to , I don’t care who he is know one should be talked to the was he was talking to the young lady and I will 100 be talking to labour bored because that is bully at the work place to it’s finest that was the most disgusting thing my kids had to witness and I feel bad for their staff members this men (boy) because his far from a men talking down on a women half his size.

Xavier Peters

Awful customer service by all staff . No care for the job at all

Service: 1

Jennifer B

Well, there’s the tourist price factor to be aware of… $9.00 for a grande latte when I usually pay $4.75 was a bit of a shock… I mean, I was prepared for a markup, but not that much… so beware.The weird part is that 3 people couldn’t understand “grande latte” and kept asking me about sugar. I kept saying “no sugar. Just a latte… nothing else in it…” and at one point asked if something was wrong because everyone was so confused… then ended up with a sweetened latte that I paid $9.00 for and couldn’t drink. I gave up, didn’t get to drink my morning coffee, couldn’t poop, and had a miserable day.Rule #1 in the coffee business = don’t mess with someone’s morning coffee.

Atmosphere: 1

Food: 2

Service: 2

ashlee gustafson

The staff here is so amazing! They're all very friendly and polite. The prices are outrageous, but that's not the staff's fault. Starbucks is expensive to begin with so upping the price due to the location is pretty wild. The service was faster than most Starbucks. Unfortunately, you can't pre-order at this location but the service makes up for that.

Atmosphere: 3

Food: 2

Service: 5

Philip Ceccarelli

When you pay $4.50 for a grande coffee (drip coffee), you would expect not to consume massive coffee grounds. Ewww!

Atmosphere: 3

Food: 1

Service: 3

Viktoriia Orlan

overpriced. I paid $18 for two lattes. there was only milk in the glass. terribly not

Atmosphere: 1

Food: 1

Service: 1

Vitalik Bondar

Terrible place, sellers are very rude! And the prices are simply space

marc caputo

Does not recognize Starbucks coupons??

Lar Gamao

If I could give no stars, I would. This is by far the worst drink I've ever had. The barista mistook my Starbucks coffee for a double-double. Clearly, he's used to making that drink and forgot where he's currently working, which is Starbucks. This establishment has just degraded their reputation by hiring these people.

Atmosphere: 1

Food: 1

Service: 1

Cédric B.

Quite simply the most shameful Starbucks in Canada!!! Very expensive for identical products!! Rude staff, who prefer to chat with their friends rather than deal with the customer. Refuses to serve a glass of water without charging when I just paid $40 for a small cup, a latte and two frapuccinos! A joke ! I absolutely advise against it. To avoid !

Atmosphere: 1

Food: 3

Service: 1

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