Burrito Mariachi
4250 Jerusalem Ave Space 2, North Massapequa
(516) 654-9118
Recent Reviews
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Food is delicious. Staff is always pleasant. Cashier at the front with the long brown hair is the sweetest young lady. Delivery is very fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Build Your Own Burrito or Bowl, Tacos, Guacamole Dip
Food was not good. Owner has horrible customer service. Very disrespectful. Avoid this place. Waste of time
Atmosphere: 1
Food: 1
Service: 1
I placed an order online for pickup. I sent my daughters inside to pick up the food. My daughters gave my name and were handed a bag. When we got home, we saw they had given us the wrong order. We drove back and I sent my daughters in again. I expected them to offer an apology and give us the correct order. Instead, I could see the guy yelling and waving his hands at my kids, so I went inside. He was yelling at THEM for taking the wrong order! He was adamant that I had not placed an online order. I showed him my email confirmation and was told that I placed it on their old website. I told them that their old website shouldn't be up and running if they are no longer accepting orders from it. The tall Asian man was rude, nasty, discourteous and unprofessional. After years of patronizing Burrito Mariachi, this will be our last meal there. There are plenty of other places around and I don't need to be yelled at for THEIR mistake.
Atmosphere: 1
Food: 1
Service: 1
We have been coming here for years and we have had no issues with the food. Recently it's gone down hill very fast. We love the spicy mayo and the cilantro sauce. Rave about it and the burrito bowls we get. Seems that everytime we have this food, no less then an hour later we are sick to our stomachs. Got it on the go today and it was probably the worse mistake ever. Great way to ruin your day when your stuck in the bathroom from food poisoning. You really needs to figure out how to properly store your food because somethings not right. I'm so deathly I'll right now. Someone should really be calling the health inspector on them. Disgusting.
Atmosphere: 4
Food: 2
Service: 4
Food ok reminds me of a fast food joint. I've had much
Atmosphere: 3
Food: 3
Service: 3
Delish,friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos, Tortilla Chip, Quesadilla
The guy/owner barely spoke English and made my order wrong. I put of repeated myself 10 times. Shell was
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Steak
I decided to try this for the first time and what a disappointment. My family and I thought these were the worst tacos we’ve ever had. The fish taco is the worst. It’s a horrible piece of frozen cod which is fried and overcooked. I called to complain to manager once we tried the food. I was told that he could remake the 3 fish tacos I ordered and fry it for less time or I could get 15% off my next order. I didn’t want the percent off cause we are never ordering again. I would have ratherd a different meat taco but I was told no that I could only get the same fish tacos. So I decided to have the tacos remade hoping they would by better cooked and edible. Of course they weren’t. Do not waste your time and money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken, Pulled Pork, Fish Taco
Get the tex mex taco!
Atmosphere: 5
Food: 5
Service: 5
Friendly service and great food. Large portions of meat on their burrito. I really enjoyed this place.
Restaurantji Recommends
I’m a regular costumer here. One thing I’ll say is don’t eat here in the summer because everything smells expired I guess because they don’t have ac,but I just got food here and the salad just smells expired definitely food poisoning if I woulda ate if. They’ve probably lost me a costumer for good. Cheap mfs
3rd time I ordered I thought maybe a lazy kid making the burrito first 2 times but this is my last time ordering from there....I get the lazy mike burrito it's all rice no meat no nothing ridiculous....
Terrible customer service. The server is nasty as anything, rude and combative. They are very overpriced and food quality is subpar. I will never go to this place again. It takes a lot for me to have a negative experience with a restaurant as I am a major foodie but this place is a disgrace.
Ordered via uber eats. They sent me tacos with no sauce and added things to my taco i did not order. I called for sauce and was told he couldn't send someone for just sauce. Im very close to your location and willing to pay for sauce and wait until the driver does have to go out. I would've picked it up but am working. He then insisted that it wasn't on my receipt. My receipt clearly shows customer notes requested. It clearly shows what i wanted in my tacos.He was careless. Since i had to eat them without sauce i realized the shrimp is no good and they have corn tortillas in their photos but i got a flour one. Not authentic, not good and workers don't care.
Ordered 2 chicken Quesadilla's was so soggy and greasy I ate half otherwise the top half was ok. Will never return no response needed
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