Dunkin'
1243 Montauk Hwy, Oakdale
(631) 567-3010
Recent Reviews
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Quick, prompt and completely nailed my order consistently 5 times and counting ?
Atmosphere: 4
Food: 4
Service: 4
By far the friendliest workers I have ever experienced at a Dd
And there stuff well it’s dd so there all the same but seems fresh.
Atmosphere: 5
Food: 5
Service: 5
Dark haired manager has an arrogant temper.
I walked in, I placed an order with a woman behind the counter who proceeded to prepare the items and suddenly the manager intercepted the oder. He looked me straight in the eye with finger console said in the most rude condescending tone “what do you want?”
Do you know when you can’t believe this is happening?
“What ran through my mind is I need to repeat myself or what’s his problem? I was so taken his attitude as if he was doing me a favor!
She’s got the order correctly and because of his need to be a tyrant caused her to rethink herself. She was doing her job, it was his job to take money. Okay maybe he needed to verify that the order was correct but that isn’t any excuse for speaking advertently rude to a customer. Mind you there were no barriers in communication. He understood well enough. In Trying to figure out why is this man dictating to me i decided to leave and cancel the order. The only thing I could think of he got pissed off she started to prepare before I received the bill. Whatever was going between them had nothing to do with me but no fool. I said nope not me , you have no right to speak to me this way. So I headed toward the door.
But before leaving I asked him his name . his response was ,” it doesn’t matter “! I thought to myself It doesn’t matter a paying client is calling you out and walking out and I don’t matter?”
I told him his attitude and behavior was absolutely unacceptable ,unwarranted and unprofessional, but it doesn’t matter! Our patronage doesn’t matter! Shame on you Dunkin Donuts. I will never go back, what a turn off.
Atmosphere: 1
Service: 1
I don't think it is right to close your doors early because you're lazy. Especially if you see a customer coming. VERY RUDE 0 stars
We grabbed munchkins for a road trip to Pennsylvania. The munchkins were good but there were not any jelly flavored in the box. It was a let down.
Asked for a strawberry banana milkshake and he gave me mango and told me he wouldn’t make another one
Bad service and mean
Atmosphere: 1
Food: 3
Service: 1
Asked for a strawberry banana milkshake and he gave me mango and told me he wouldn’t make another one
Very nasty staff, the manager very nasty .... would never go back.....
Ordered last night around 915pm. I get to the store and my order isn’t ready yet. They tell me a few minutes. 10 minutes later they tell me the espresso machine is broken, I asked for a refund and the girl behind the counter said only a manager can issue a refund. I said I would be back in the morning to get the drink I paid for because I didn’t receive anything. I came back this morning and there was no note or anything like she said she was going to leave that I was coming back for a refund. No one had a clue. I’ll be contacting corporate about this matter.
Restaurantji Recommends
Friendly staff, fresh donuts
Very good food
don't go there! I got an iced matcha latte with an oat milk because im a lactose free and they made it with a regular milk. like I paid extra for the milk and got sick in my stomach it. I tried to call them but their phone was out of service. definitely won't go there again.
I've been to many DD's in the past and this location by far has the BEST donuts. They always taste fresh. I've always settled for mediocre donuts from dunkin, assuming that "thats how it was." I'm so glad to have found a location that takes the time to put out good stuff. I shall be back! ??
You will ask whatever you want they will done right way Very nice I like it
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