Applebee's Grill + Bar
3067 W State St, Olean
(716) 372-2828
Recent Reviews
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Food is ok, but the service makes this place shine. Great service and friendly.
Atmosphere: 4
Food: 3
Service: 5
I love coming here. The family atmosphere is amazing! They are always some warm and welcoming.
Atmosphere: 5
Food: 5
Service: 5
From the time this location was under new management, there has always been an issue with my food. Last year, the burger was overcooked, and the fries were cold. If you ever tried to eat cold or room temp fries, you know it can be a disturbing experience causing long-term French fry anxiety. Every time you order fries, you wait in anticipation, will they be cold or the perfect consumption temp. Today, I specifically asked my server (Lisa) to have fresh hot fries with my meal. Yep, you guessed it. The fries were just warm above room temp. Now the burger was good, but my fry anxiety kicked in again. Lisa asked me how the meal was, and I advised of the fry situation. To her credit, she brought hot fries. I had trouble containing my surprise when those tasty hot fries got to the table. However, I specifically asked for hot fries when I ordered. Somewhere, the request got lost. BTW, there were only 10 people there, so it was not crazy busy. Perhaps management should be on top of this...
Atmosphere: 4
Food: 3
Service: 3
Food this time was average at best ,our chicken parm was kinda chewy. The fettuccine was lacking flavor. But on the upside our server Melvin was outstanding!!!
Atmosphere: 4
Food: 3
Service: 5
Terrible experience. Awful. A cook came out they called Danial. His hands were filthy and he was yelling at someone named Shannon on the phone. Embarrassing and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak and Baked Potato, Spinach Dip
Wheelchair accessibility: No
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Brew Pub Pretzels & Beer Cheese Dip, Chocolate Lava Cake
Applebees has become an underwhelming experience in the past few years. Still decent food, but not somewhere I’d go unless I’m planning on spending a pretty penny.
It wasn't very good the waitress was very rude She threw my son's plate at him she was lucky it didn't end up on him .. had to ask her three times to get water and she was rude about that . The dish I ordered was burnt. And I asked her for a cup of ranch and she came back with a little bit of it . Then a customer came in and she yelled at him and said she wasn't serving him and he was mad and he Left . Wish I had a picture of the pizza
Atmosphere: 3
Food: 3
Service: 1
Okay, so we were there years ago and they literally lost our order... offered us a 10% discount... never went back.
We received an Appleby's gift card but my husband refuses to go back...so we regifted it thinking they would have a better experience than us...well, I was wrong...they were rude and jad a terrible experience
Atmosphere: 3
Food: 1
Service: 1
Curbside to go. Forgot an item. Small steak. Could have been better. Burgers on second attempt to eat in were almost cold and greasy.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
I get 100% proof of ID, we are in New York. However, while serving my husband, it would have been nice if I had been asked if I would like anything else instead of just being ignored. Fortunately we had other dining options in the area.
The food took a while to come out but the server was great
Atmosphere: 5
Food: 5
Service: 4
Had some drinks at the bar. Lisa is the best!;
Atmosphere: 4
Service: 5
We came for an enjoyable birthday dinner. Got our first drinks at the bar. Change was given back wrong (shorted us.) ordered our dinner and never received our vegetables ( side dish.) didn't receive our toppings that went on the steak but eventually the waitress brought those out to us.
My husband decided to talk to the manager who we were very grateful to for making the night a success.
Atmosphere: 4
Food: 4
Service: 3
Update- left this 5 years ago, in that time we have went here several more time for lunches while working. If I could give a negative review I would.
Let me start by saying, I love applebees. Best french onion soup hands down and my favorite chain restaurant. That being said... this place is terrible. This is the 3rd time at this location with the worst service ive had at any other location. First time, wonton stir fry was terribly burnt. Second time there was a hair on my burger and the waitress was terrible. This time, we order our food and drinks at the same time. 15 min later my girlfriends food comes out, still no drinks... waiter gets drinks and comes back, apologizes, and said my fajita was done. 8 minutes later she brings me my, now cold, fajita skillet. Fix your shit Allegheny applebees.
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