We waited in the drive thru line for like 15 minutes. We got the Grinch meals, one of each. The big mac had one burger patty. It still had 3 buns but 1 burger. And the cheese was thick and barely melted. We threw it away. This was my first time eating McDonald's in years and it proves I was right to not eat here.
Atmosphere: 1
Food: 1
Service: 2
Cathi Squire
Bought 2 fish sandwiches today 12/1/25 Worse fish sandwich I’ve ever had from McDonalds. Bun hard & dry. Only half a piece of cheese. Very little tartar. Wake up. Cost me $12 for a food we could not eat.
Food: 1
Joann Severtson
Placed a mobile order at 11:40pm. I know they close at midnight so took my break early so my coworkers and I could eat. Got to the store at 11:42pm. I sat at the speaker for 6 minutes with no answer. Pulled around to the window where 2 employees looked at me and walked into the back. Sat there until 11:58 trying to figure out how to at least cancel my order. This whole time not one employee acknowledged me sitting there. There were no signs up saying they closed early or anything.
Atmosphere: 1
Service: 1
VIctor
Service is awful
Atmosphere: 1
Food: 2
Service: 1
Jennifer Jaroszewski
Took my kids out for food
Atmosphere: 5
Food: 5
Service: 5
Samreen Jutt
Worst McDonald's In USA
Atmosphere: 1
Food: 1
Service: 1
Motown Martin
Blah food. Got a wrap
Atmosphere: 2
Food: 2
Service: 5
Kat
Really awful experience.everything was cold burned awful. Soda was flat. No carbonation tank on the soda. Burger cold and overcooked. Fries beyond cold, stiff. Nuggets cold and very over cooked. I was in awe that every aspect was awful. So sad that olean doesn't have a decent McDonald's. Drive to Cuba! They rock! Exact opposite experience there☺.
Steve Crabb
Slow service dirty store hair on the counter chicken strips and garbage on the floor
Atmosphere: 1
Food: 2
Service: 1
Tonya Bennett
I love this McDonald's! It's the best in the area! Well above the Elmira location, and the Big Flats location. They will fix anything wrong without an attitude. Unless of course, the customer is being rude or disrespectful. Then the managers do their jobs, & ask them to leave.
Second time ive come through recently, I asked of they have any meals that I can get a SMALL instead of medium or large. They said no.... what?? Also I asked for extra pickles and only had TWO pickles on my burger. Last time I asked for extra sauce and there was barely any sauce on there. Lol I usually dont complain but thats annoying.
Atmosphere: 2
Food: 2
Service: 3
WILLIAM DEL MONTE
Most all McDonalds are going down hill, most notable is the employees attitudes toward the customers as if the customer is bothering them and going inside is even worse because they just look at you and walk away when you are waiting to order at the register. They are trying to force people to order at the kiosk or online. If you don't want to take orders at the register I suggest you close the inside registers and counter and lose all the customers that like to be served by a human being rather than a voice in a box or an app on their phone. Lose the attitude McDonalds employees !
Atmosphere: 1
Food: 3
Service: 2
pickles
Ordered a 2 Cheeseburger meal with a large fry and a shake. The shake tastes moldy!!! They need to clean those machines!!!!
Food: 1
Service: 4
Sharon Burdick
There was no one at the cash register waited for 10 minutes then left olean McDonald's .. they use have good service
We waited in the drive thru line for like 15 minutes. We got the Grinch meals, one of each. The big mac had one burger patty. It still had 3 buns but 1 burger. And the cheese was thick and barely melted. We threw it away. This was my first time eating McDonald's in years and it proves I was right to not eat here.
Atmosphere: 1
Food: 1
Service: 2
Bought 2 fish sandwiches today 12/1/25
Worse fish sandwich I’ve ever had from McDonalds. Bun hard & dry. Only half a piece of cheese. Very little tartar. Wake up. Cost me $12 for a food we could not eat.
Food: 1
Placed a mobile order at 11:40pm. I know they close at midnight so took my break early so my coworkers and I could eat. Got to the store at 11:42pm. I sat at the speaker for 6 minutes with no answer. Pulled around to the window where 2 employees looked at me and walked into the back. Sat there until 11:58 trying to figure out how to at least cancel my order. This whole time not one employee acknowledged me sitting there.
There were no signs up saying they closed early or anything.
Atmosphere: 1
Service: 1
Service is awful
Atmosphere: 1
Food: 2
Service: 1
Took my kids out for food
Atmosphere: 5
Food: 5
Service: 5
Worst McDonald's In USA
Atmosphere: 1
Food: 1
Service: 1
Blah food. Got a wrap
Atmosphere: 2
Food: 2
Service: 5
Really awful experience.everything was cold burned awful. Soda was flat. No carbonation tank on the soda. Burger cold and overcooked. Fries beyond cold, stiff. Nuggets cold and very over cooked. I was in awe that every aspect was awful. So sad that olean doesn't have a decent McDonald's. Drive to Cuba! They rock! Exact opposite experience there☺.
Slow service dirty store hair on the counter chicken strips and garbage on the floor
Atmosphere: 1
Food: 2
Service: 1
I love this McDonald's! It's the best in the area! Well above the Elmira location, and the Big Flats location. They will fix anything wrong without an attitude. Unless of course, the customer is being rude or disrespectful. Then the managers do their jobs, & ask them to leave.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Second time ive come through recently, I asked of they have any meals that I can get a SMALL instead of medium or large. They said no.... what?? Also I asked for extra pickles and only had TWO pickles on my burger. Last time I asked for extra sauce and there was barely any sauce on there. Lol I usually dont complain but thats annoying.
Atmosphere: 2
Food: 2
Service: 3
Most all McDonalds are going down hill, most notable is the employees attitudes toward the customers as if the customer is bothering them and going inside is even worse because they just look at you and walk away when you are waiting to order at the register. They are trying to force people to order at the kiosk or online. If you don't want to take orders at the register I suggest you close the inside registers and counter and lose all the customers that like to be served by a human being rather than a voice in a box or an app on their phone. Lose the attitude McDonalds employees !
Atmosphere: 1
Food: 3
Service: 2
Ordered a 2 Cheeseburger meal with a large fry and a shake. The shake tastes moldy!!! They need to clean those machines!!!!
Food: 1
Service: 4
There was no one at the cash register waited for 10 minutes then left olean McDonald's .. they use have good service
Atmosphere: 1
Food: 1
Service: 1
Took 30 minutes to get our food
Atmosphere: 1
Food: 3
Service: 1
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