We travel the country and this was one of the WORST experiences I’ve had. The girl was super sweet but machines were down (coolata) out of Large cups so I overpaid, the bathrooms were gross and both out of toilet paper. Do not even go here. Terrible
Dominique Novellano
Today, April 2,2025, My friends and I ordered 3 drinks at 7:33. When we walked in the workers were all working on food and drinks but the only lady, was incredibly rude and were not treated guests with warmth. She spilled my drink and instead of making it again she just added wiped cream to it. So now I have a small coffee with wiped cream not what I wanted and my friends coffee doesn't have any wiped cream. I hate complaining about places but today was not a good experience at this Dunkin and I just spent all.this money and everything is wrong.
Greg Moore
Rude immature childish employees Apparently assorted doesn’t mean a mix of donuts it’s only assorted if the employee picks them. Make that make sense
Food: 3
Service: 1
Chris Marino
This Dunkin is filthy dirty. From the floors to the food making areas. Just disgusting. Customer service is nonexistent also so I am not surprised. Definitely lacking management.
Atmosphere: 1
Food: 4
Service: 1
Lori C
STAY AWAY 4RM HERE DUE 2 ME GETTING MY ORDER CONFUSED & APOLOGIZING 4 THIS LAUREL GOT A ATTITUDE W ME WHEN I ASKED HER IF I CLD + A COFFEE 2 MY ORDER THEN WHEN I ASKED 4 A DRINK CARRIER LAUREL GRABBED 1 & SLAMMED ON THE COUNTER IN FRONT OF ME THE LADY ASKED ME IF THERE WAS A ISSUE KNOWING SHE WITNESSED THE ISSUE & ALSO GAVE ME A ATTITUDE STAY AWAY FROM HERE
Wow Wedidit
Hospitality 101 - never tell a paying customer no. You have to really wonder why an employee would get so emotional over the most mundane simplistic ask.
Atmosphere: 3
Food: 1
Service: 1
Joanne Lentner
Walked in, straight up to counter, no one in front of me. Male employee wearing a knit cap is behind counter, asking two co-workers how much trouble he'll be in for not turning in license plates. They continue talking as I stand at the register, waiting to be acknowledged. Male employee finally comes up to register, while continuing his conversation. One girl walks behind him and puts her hand on his shoulder - I think she's going to quietly suggest he take my order. NOPE! She tells him she drove without a license for a long time. Finally I say, "Can I place an order please?" To which he acts a bit irritated. I ask if they have any of a particular item, and he just says, "Nope." Obviously they don't want my business, so I left and spent my money elsewhere.
Atmosphere: 3
Service: 1
Katie
Went through the drive thru and after leaving noticed I was shorted a bagel. Turned around and went inside only to stand there for 10 minutes and repeat myself 3 times that I was shorted a bagel. Staff acted like I was inconveniencing them. I watched staff throw my bagel in the toaster as if she was annoyed. Once made, she tossed my bagel at me and turned around. No apology or anything. When I went to eat my bagel, I noticed the cream cheese was lightly slapped on. Had to add my own cream cheese. Next time, I will drive the extra 5 minutes to Dunkin on 23 just for the better service.
Atmosphere: 1
Food: 1
Service: 1
Walter Schmitt Jr
bought 50 munchkins yesterday. the 30 jellky filled didnt have enough jelly in them to taste, many didnt have any jelly. never patronize or recommend anyone to use this store.
Atmosphere: 3
Food: 1
Service: 3
Abigail Brooke
We went to this dunkin this morning, having had a high opinion of this particular establishment. However this time around all staff were either in their phone or ignoring customers to dance behind the counter to the music that was far too loud for an eatery. We also weren’t informed that the specialty doughnuts were an up charge. Instead of taking our acknowledgment of our mistake and attempted correction for what it was the (I assume) manager on duty came over and very rudely cut us off and told us we’d have to pay for those ones separately. Again, not an issue but there was no indicators on the products on the ‘specialty shelf’. The associate boxing our donuts also ignored us the use his phone, only asking what product we wanted after staring at the displays for an extended period of time. When we pointed out that the specialty shelf was not labeled, we were told “everyone knows”. Clearly not. We have no doubt that other people have been confused about the pricing of the specialty shelf, and not a single worker there treated the situation like an adult. None of the typical clarification questions were presented to us as customers and every single employee treated us as if we were an inconvenience for having come inside.
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Hash Browns
Colt Patenaude
Trying to figure out why y’all’s sign says you’re still open for 24 hrs when you close at 8. Straight false advertising.
Atmosphere: 5
Mary Davis
I'm picking up a doordash and I just witnessed your employee be insanely rude to someone for absolutely no reason. Your employee was in a rush which was not that customer's fault and trying to get a picture of your donuts, when the woman proceeded to ask the person behind the counter for something and moved in the way of her photo... She said in a really irritated voice, "can you move?? You can ask your question from over there" in the nastiest tone. I apologized to the woman for her being so unnecessarily rude, because I felt so bad that she did this in front of all of her other employees and all the other employees acted like it was an okay way to act that way towards a customer. I'm glad I was just picking up a doordash, I would never come here.... Wait now I just witnessed your other employee in the camo be rude as hell to another different customer!!! This just happened as I was typing this. The customer said to her don't act like I didn't see you roll your eyes... To which you're employee responded "what are you going to do about it". What is going on with this location?!?! I don't understand how anyone in here can think it's okay to act that way. The original employee that was nasty to the woman about the picture is now laughing and joking how "we're all getting fired today." I really hope they are. DON'T GO HERE.
Bill Fox
Tired of walking into this location to only be ignored for several minutes as staff walks around in pairs doing little to no work. Today's comedy theater was watching two people clean a printer while another employee operated the drive through and a 4th took several minutes to chat with the drive through operator before coming over to take my order. I guess I'm at fault, I keep coming back. I could pick one of the other three Dunkin Donuts in town, but this one is by far the closest.
Atmosphere: 2
Food: 3
Service: 1
Michael Ivers
Hard no on going here again. You're inconveniencing the people "working" as a walk in customer. Stood at the counter as the only customer, at 9:50 AM, waited 4 minutes without any acknowledgement or "someone will be with you shortly", while the girls paced back and forth, then we're having a fun little group discussion. No desire to work or help customers. When I inquired if anyone was going to be helping customers after waiting, I was informed I was a liar and wasn't waiting - I had just walked in. Unacceptable - not a way to treat customers, and if that's the type of help you hire, then you should just close this store.
We travel the country and this was one of the WORST experiences I’ve had. The girl was super sweet but machines were down (coolata) out of Large cups so I overpaid, the bathrooms were gross and both out of toilet paper. Do not even go here. Terrible
Today, April 2,2025, My friends and I ordered 3 drinks at 7:33. When we walked in the workers were all working on food and drinks but the only lady, was incredibly rude and were not treated guests with warmth. She spilled my drink and instead of making it again she just added wiped cream to it. So now I have a small coffee with wiped cream not what I wanted and my friends coffee doesn't have any wiped cream. I hate complaining about places but today was not a good experience at this Dunkin and I just spent all.this money and everything is wrong.
Rude immature childish employees
Apparently assorted doesn’t mean a mix of donuts it’s only assorted if the employee picks them. Make that make sense
Food: 3
Service: 1
This Dunkin is filthy dirty. From the floors to the food making areas. Just disgusting. Customer service is nonexistent also so I am not surprised. Definitely lacking management.
Atmosphere: 1
Food: 4
Service: 1
STAY AWAY 4RM HERE DUE 2 ME GETTING MY ORDER CONFUSED & APOLOGIZING 4 THIS LAUREL GOT A ATTITUDE W ME WHEN I ASKED HER IF I CLD + A COFFEE 2 MY ORDER
THEN WHEN I ASKED 4 A DRINK CARRIER LAUREL GRABBED 1 & SLAMMED ON THE COUNTER IN FRONT OF ME
THE LADY ASKED ME IF THERE WAS A ISSUE KNOWING SHE WITNESSED THE ISSUE & ALSO GAVE ME A ATTITUDE
STAY AWAY FROM HERE
Hospitality 101 - never tell a paying customer no. You have to really wonder why an employee would get so emotional over the most mundane simplistic ask.
Atmosphere: 3
Food: 1
Service: 1
Walked in, straight up to counter, no one in front of me. Male employee wearing a knit cap is behind counter, asking two co-workers how much trouble he'll be in for not turning in license plates. They continue talking as I stand at the register, waiting to be acknowledged. Male employee finally comes up to register, while continuing his conversation. One girl walks behind him and puts her hand on his shoulder - I think she's going to quietly suggest he take my order. NOPE! She tells him she drove without a license for a long time. Finally I say, "Can I place an order please?" To which he acts a bit irritated. I ask if they have any of a particular item, and he just says, "Nope." Obviously they don't want my business, so I left and spent my money elsewhere.
Atmosphere: 3
Service: 1
Went through the drive thru and after leaving noticed I was shorted a bagel. Turned around and went inside only to stand there for 10 minutes and repeat myself 3 times that I was shorted a bagel. Staff acted like I was inconveniencing them. I watched staff throw my bagel in the toaster as if she was annoyed.
Once made, she tossed my bagel at me and turned around. No apology or anything.
When I went to eat my bagel, I noticed the cream cheese was lightly slapped on. Had to add my own cream cheese. Next time, I will drive the extra 5 minutes to Dunkin on 23 just for the better service.
Atmosphere: 1
Food: 1
Service: 1
bought 50 munchkins yesterday. the 30 jellky filled didnt have enough jelly in them to taste, many didnt have any jelly. never patronize or recommend anyone to use this store.
Atmosphere: 3
Food: 1
Service: 3
We went to this dunkin this morning, having had a high opinion of this particular establishment. However this time around all staff were either in their phone or ignoring customers to dance behind the counter to the music that was far too loud for an eatery. We also weren’t informed that the specialty doughnuts were an up charge. Instead of taking our acknowledgment of our mistake and attempted correction for what it was the (I assume) manager on duty came over and very rudely cut us off and told us we’d have to pay for those ones separately. Again, not an issue but there was no indicators on the products on the ‘specialty shelf’. The associate boxing our donuts also ignored us the use his phone, only asking what product we wanted after staring at the displays for an extended period of time. When we pointed out that the specialty shelf was not labeled, we were told “everyone knows”. Clearly not. We have no doubt that other people have been confused about the pricing of the specialty shelf, and not a single worker there treated the situation like an adult. None of the typical clarification questions were presented to us as customers and every single employee treated us as if we were an inconvenience for having come inside.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Friendly and helpful service.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Hash Browns
Trying to figure out why y’all’s sign says you’re still open for 24 hrs when you close at 8. Straight false advertising.
Atmosphere: 5
I'm picking up a doordash and I just witnessed your employee be insanely rude to someone for absolutely no reason. Your employee was in a rush which was not that customer's fault and trying to get a picture of your donuts, when the woman proceeded to ask the person behind the counter for something and moved in the way of her photo... She said in a really irritated voice, "can you move?? You can ask your question from over there" in the nastiest tone. I apologized to the woman for her being so unnecessarily rude, because I felt so bad that she did this in front of all of her other employees and all the other employees acted like it was an okay way to act that way towards a customer. I'm glad I was just picking up a doordash, I would never come here.... Wait now I just witnessed your other employee in the camo be rude as hell to another different customer!!! This just happened as I was typing this. The customer said to her don't act like I didn't see you roll your eyes... To which you're employee responded "what are you going to do about it". What is going on with this location?!?! I don't understand how anyone in here can think it's okay to act that way. The original employee that was nasty to the woman about the picture is now laughing and joking how "we're all getting fired today." I really hope they are. DON'T GO HERE.
Tired of walking into this location to only be ignored for several minutes as staff walks around in pairs doing little to no work. Today's comedy theater was watching two people clean a printer while another employee operated the drive through and a 4th took several minutes to chat with the drive through operator before coming over to take my order.
I guess I'm at fault, I keep coming back. I could pick one of the other three Dunkin Donuts in town, but this one is by far the closest.
Atmosphere: 2
Food: 3
Service: 1
Hard no on going here again. You're inconveniencing the people "working" as a walk in customer. Stood at the counter as the only customer, at 9:50 AM, waited 4 minutes without any acknowledgement or "someone will be with you shortly", while the girls paced back and forth, then we're having a fun little group discussion. No desire to work or help customers. When I inquired if anyone was going to be helping customers after waiting, I was informed I was a liar and wasn't waiting - I had just walked in. Unacceptable - not a way to treat customers, and if that's the type of help you hire, then you should just close this store.
Atmosphere: 1
Food: 2
Service: 1
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