Dunkin'

433 Chestnut St, Oneonta
(607) 386-4003

Recent Reviews

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Finn

Workers were Karen’s and they didn’t have enough. Also it took 30 minutes to order and they forgot to give me a donut and forgot the hash browns in the snack wrap!!!! Don’t go to this dunkin or get karened

Atmosphere: 1

Food: 1

Service: 1

Luke Franey

Karen like worker started yelling at the customers and threatened to not take peoples orders DONT GO TO THIS DUNKINS. THE FOOD IS TRASH. My English muffin is burnt and they forgot to give my friend his hash browns. I would give zero stars if I could

Atmosphere: 1

Food: 1

Service: 1

Tabor

Workers were terribly

Atmosphere: 1

Food: 1

Service: 1

Brianne Gore

I’ve been to many Dunkin’ Donuts locations, and this was by far the worst experience I’ve had. The workers were extremely rude from the moment I walked in. Instead of greeting customers or showing basic courtesy, they acted like serving people was an inconvenience. When I asked a simple question about my order, the employee responded with attitude and made me feel like I was bothering them.

The tone, body language, and lack of professionalism were unacceptable. Dunkin’ Donuts is supposed to be about quick service and friendly vibes, but this location completely missed the mark. I left feeling frustrated and disrespected — not exactly the way you want to start your day with a cup of coffee.

I hope management addresses this issue because customers deserve better.

Tennille Wasek

If I could give zero stars I would. Everyone who works here has the worst attitude. I went through the drive through and they didn’t have my order. Instead of just making it they told me to go around again. I instead went in and despite me giving my coffee order again they got it wrong. The place was swarming with flies and filthy. Never again.

Atmosphere: 1

Food: 1

Service: 1

Dan Gascon

This place is dirty. And the workers are soooo RUDE!!!!

Atmosphere: 1

Food: 3

Service: 1

Lisa Roper

Very quiet this evening. Customer service was quick and efficient. Pleasant ladies behind the counter. Store could use a quick once over to make it presentable.

Atmosphere: 3

Service: 4

Ashleyy Philly

Sadly workers were rude and we left before getting our order

Erubey Sanchez

Horrible service.

Troy

The kids love the drive through tunnel! We wish they'd do more with it!

Atmosphere: 5

Food: 5

Service: 5

Amber Burch

Rude employees who can’t get an order right to save their lives

Atmosphere: 1

Food: 1

Service: 1

KLa

If I could give no stars I would. They were out of 3 of the donuts I asked for. I asked what donuts they do have in stock. The girl on the speaker then accused me of giving her and attitude and that I can leave if I need to. I explained that I am asking what donuts are in stock bc my 6 year old was in the car. She then accused me of cursing at her. Which I didn’t do bc my child was in the car. When I pulled up to the window a brunette with tattoos came to the window extremely rude. When I asked if I had spoken to her on the speaker she said “obviously not I clearly do not have a headset on” I explained I’d like to apologize to whomever I spoke with for the misunderstanding the brunette said “yea not happening she’s busy” I then asked what her problem was she refused to answer, refused to give me my total, once I paid she realized she didn’t charge me for my drink and then got angry when I asked for a receipt to show that she didn’t charge not charge me for my drink. When I asked for a manager she said no. When I asked why she said they have no one there managing. Then proceeded to slam the window in my face.
So no stars for this dunkin. Rude inconsiderate staff, the place is filthy too. I called corporate and complained I will be emailing corporate as well with the copy of the receipt that shows her cashier code. I tried calling the number on the receipt but they just let it ring and ring. Disgusted at how rude this person was

Atmosphere: 1

Food: 1

Service: 1

Stephanie Lembo

Went in with my granddaughter. Waited for 15 minutes behind a gentleman then a lady came in behind me. We were all ignored by the 3 staff members. When asked if someone could take our order the staff member screamed that they were busy. Then preceded to yell incoherently at us, also threatened to call the police. Needless to say we all left do to her irrational behavior! My granddaughter was frightened. Never will we go there again.

Atmosphere: 1

Service: 1

Vera

Alright Dunkin , people aren’t too friendly

Atmosphere: 3

Food: 3

Service: 3

H L

I want to give a ZERO star to this one! The manager is insane. Four groups walked in, and waited for 5 minutes or more and she ignored us. When I asked her if we can place the orders, she said she’s too busy and cannot serve us. If we don’t like it, we can leave. OMG
What a joke! DD can do better! Such a shame restaurant and worse management I have ever seen. Walk in customers are treated as trash. If you don’t serve the customers, why do you open this place????????????????? Why ? If you don’t wanna be a manager, you can leave too.

Atmosphere: 1

Food: 1

Service: 1

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