Starbucks

1806 Penfield Rd, Penfield
(585) 383-0250

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Let me preface this review with a little background. I spent my early childhood in an old farmhouse that used to sit where this Starbucks was built. I was disappointed at learning our old house was torn down, because, having lived out west for the last 50 years I had always imagined myself venturing back east to briefly connect with whatever family was now in my old home, as weird as that sounds.
Being a truck driver, I saw a chance to complete this part of my bucket...
Lucas was phenomenal! We stopped in for hot tea’s, the store was sparkling clean, the atmosphere was great! Lucia had an angry not paying customer upset with the bathroom policy and he was pretty irritated and took his frustrations out on Lucas, and Lucas was so calm cool and collected, he apologized and remained calm throughout the entire interaction. As a local business owner I witnessed exceptional customer service mixed with emotional intelligence. Please give Lucas major...
Starbucks has ample dining space, available parking and clean, accessible restrooms... it's a comfortable place for socializing with friends, working alone or for any reason really. I'm not a huge fan of their coffee, thus the 4 stars on the food, as I don't typically get anything else here. That said, it's a generally recognized place for meet ups, so I regularly suggest it, given it's convenient location

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