This is the fourth time I have place and order and one or more items are missing. Every time I call it's the doordash drivers fault, only I ordered food through the subway app, not the doordash app, but keep getting told by subway I have to deal with door dash, but they won't tell me how. I can't call or email them. Just ridiculous!
Food: 3
Service: 1
Joey Schnitzer
4 subs, all VERY wrong, half wrapped and thrown into a bag.
Atmosphere: 2
Food: 2
Service: 1
uday Sam
Hire more people! 15 min to get a sandwich is not fast food!
Service: 1
Tasha O'Neil
Went in today to order 2 subs. Stood there for a few minutes till the lady at the front cash register had to yell for “Jake” to let him know that he had a customer. Right off the bat you could tell he was not happy to be there or to serve. He had his ear buds in and lacked in the customer service department. He was very short “what do you want” and kept slamming things around as he was making the subs. Nothing was stocked in the veggies. I asked for extra tomatoes and he scraped the last 5 out of the tomato bowl that were the size of a quarter if that and still charged me for extra tomatoes. I am not one to leave a review but he was super unpleasant and honestly probably won’t ever be back . Do better.
Atmosphere: 1
Food: 1
Service: 1
Cindy Henry
Miss the Warsaw ny subway....It seems everytime I go in to order a sub they are out of the things I want.... and the servers are not friendly.....
Atmosphere: 2
Food: 3
Service: 2
Nathaniel Myers
Subway has pretty decent subs almost everytime we go!
Atmosphere: 5
Food: 5
Service: 5
Sean Robison
I was attacked by a bear that jumped out from behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Chris Abate
OK, first I want to say that I’m not the type of person to ever leave a review. In fact, I can’t remember the last time I ever did a Google review on anything. However, after my recent experiences at the subway shop at the Crosby in Perry New York, I felt compelled to speak up.
I am a healthcare worker in the area and my lunch options are often limited, however, obviously subway has made a reputation for itself over the years where you know you can go and get a decent meal at a decent price and a fairly healthier option then traditional fast food places.
I have gone into the subway about half a dozen times now and every time I think my experience will probably be better and that the staff was just having a bad day. I have finally concluded that this is not the case. And this is just how the staff is. More specifically, the female worker “Sam” needs some serious training with her complete Lack of soft skills. It doesn’t matter if I’m the only one in there or there are six people in line.
she has The same Attitude every time. Zero eye contact, never says hello and does the bare minimum every time to complete the order. Her head is aways down the entire time and she always asked very quick questions to complete the order.
Now I’m not sure if this is just a personality thing or she is trying to be this way. Either way she comes across as being extremely rude to the customer who is just trying to go in and get a nice meal for their lunch or dinner. I am a very friendly person and it takes a lot to get me upset. However, every time I leave there I just feel so bad about my experience From this individual. And honestly, it wouldn’t take much to completely change this experience. a simple smile, a simple hello with eye contact. Would literally be all it takes. She makes the food fine. My sandwiches are made with good quality. The food is never bad. However, her customer service is 0 out of 10 every single time. So much so that I am now finding myself looking for other lunch Options, even though the food is fine.
If management is reading this, you need to take a serious look at this individual because there is no doubt in my mind. You are literally losing customers Of her lack of customer service. There is no doubt in my mind.
Atmosphere: 2
Food: 4
Service: 1
Shawn Blanc
The bread was Stale there was no Pickles the worker put little sauce on it and didn't have half of what my gf wanted I throw half of mine away
Gavin Douglas
Ordered a sub on my lunch break. I was told it was done. When to pick it up, wasn't even ready. I told them I wanted my money back and they said there was nothing they could do. I was met with rude reapones and a hostile atmosphere.
Always a good sub but they were very busy and only one person was working. Companies need to stop doing that to their employees.
Atmosphere: 3
Food: 5
Service: 3
Lisa Kiley
This is the 5th time I have came here and every time the back looks nasty…. Very messy and they only have one person on…. This poor guy has to do everything….. to gos and prep, amd wait on the 10 people that’s always in line…. Like get some more help!!!
Angle guo
Every time be like this
Atmosphere: 5
Food: 5
Service: 5
Ken Dishaw
The entire experience was awful! Went in to order and there wasn't anyone behind the counter, they were all too busy discussing their personal lives in the back room to wait on a customer. Finally did take my order. When we got to adding vegetables, the lettuce was BROWN. I asked if they had other lettuce and was told ..."that's it". The sandwich making station was dirty and covered with whatever fell off the previous orders. I don't know how the business is set up but if there is a local owner they should visit the store and see for themselves. I will not return.
Atmosphere: 1
Food: 1
Service: 1
Anna Beardslee
The food was bad I got sick after I ate there meat tasted terrible theyvacted like they didn't want to be there and it smelled bad in there.
This is the fourth time I have place and order and one or more items are missing. Every time I call it's the doordash drivers fault, only I ordered food through the subway app, not the doordash app, but keep getting told by subway I have to deal with door dash, but they won't tell me how. I can't call or email them. Just ridiculous!
Food: 3
Service: 1
4 subs, all VERY wrong, half wrapped and thrown into a bag.
Atmosphere: 2
Food: 2
Service: 1
Hire more people! 15 min to get a sandwich is not fast food!
Service: 1
Went in today to order 2 subs. Stood there for a few minutes till the lady at the front cash register had to yell for “Jake” to let him know that he had a customer. Right off the bat you could tell he was not happy to be there or to serve. He had his ear buds in and lacked in the customer service department. He was very short “what do you want” and kept slamming things around as he was making the subs. Nothing was stocked in the veggies. I asked for extra tomatoes and he scraped the last 5 out of the tomato bowl that were the size of a quarter if that and still charged me for extra tomatoes. I am not one to leave a review but he was super unpleasant and honestly probably won’t ever be back . Do better.
Atmosphere: 1
Food: 1
Service: 1
Miss the Warsaw ny subway....It seems everytime I go in to order a sub they are out of the things I want.... and the servers are not friendly.....
Atmosphere: 2
Food: 3
Service: 2
Subway has pretty decent subs almost everytime we go!
Atmosphere: 5
Food: 5
Service: 5
I was attacked by a bear that jumped out from behind the counter.
Atmosphere: 1
Food: 1
Service: 1
OK, first I want to say that I’m not the type of person to ever leave a review. In fact, I can’t remember the last time I ever did a Google review on anything. However, after my recent experiences at the subway shop at the Crosby in Perry New York, I felt compelled to speak up.
I am a healthcare worker in the area and my lunch options are often limited, however, obviously subway has made a reputation for itself over the years where you know you can go and get a decent meal at a decent price and a fairly healthier option then traditional fast food places.
I have gone into the subway about half a dozen times now and every time I think my experience will probably be better and that the staff was just having a bad day. I have finally concluded that this is not the case. And this is just how the staff is. More specifically, the female worker “Sam” needs some serious training with her complete Lack of soft skills. It doesn’t matter if I’m the only one in there or there are six people in line.
she has The same Attitude every time. Zero eye contact, never says hello and does the bare minimum every time to complete the order. Her head is aways down the entire time and she always asked very quick questions to complete the order.
Now I’m not sure if this is just a personality thing or she is trying to be this way. Either way she comes across as being extremely rude to the customer who is just trying to go in and get a nice meal for their lunch or dinner. I am a very friendly person and it takes a lot to get me upset. However, every time I leave there I just feel so bad about my experience From this individual. And honestly, it wouldn’t take much to completely change this experience. a simple smile, a simple hello with eye contact. Would literally be all it takes. She makes the food fine. My sandwiches are made with good quality. The food is never bad. However, her customer service is 0 out of 10 every single time. So much so that I am now finding myself looking for other lunch Options, even though the food is fine.
If management is reading this, you need to take a serious look at this individual because there is no doubt in my mind. You are literally losing customers Of her lack of customer service. There is no doubt in my mind.
Atmosphere: 2
Food: 4
Service: 1
The bread was Stale there was no Pickles the worker put little sauce on it and didn't have half of what my gf wanted I throw half of mine away
Ordered a sub on my lunch break. I was told it was done. When to pick it up, wasn't even ready. I told them I wanted my money back and they said there was nothing they could do. I was met with rude reapones and a hostile atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always a good sub but they were very busy and only one person was working. Companies need to stop doing that to their employees.
Atmosphere: 3
Food: 5
Service: 3
This is the 5th time I have came here and every time the back looks nasty…. Very messy and they only have one person on…. This poor guy has to do everything….. to gos and prep, amd wait on the 10 people that’s always in line…. Like get some more help!!!
Every time be like this
Atmosphere: 5
Food: 5
Service: 5
The entire experience was awful! Went in to order and there wasn't anyone behind the counter, they were all too busy discussing their personal lives in the back room to wait on a customer. Finally did take my order. When we got to adding vegetables, the lettuce was BROWN. I asked if they had other lettuce and was told ..."that's it". The sandwich making station was dirty and covered with whatever fell off the previous orders. I don't know how the business is set up but if there is a local owner they should visit the store and see for themselves. I will not return.
Atmosphere: 1
Food: 1
Service: 1
The food was bad I got sick after I ate there meat tasted terrible theyvacted like they didn't want to be there and it smelled bad in there.
Atmosphere: 1
Food: 1
Service: 1
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