Update: I have been to Starbucks several times since my previous review and I have been pleasantly surprised. The customer service has been great! They are very friendly and helpful in the drive thru. As always my coffee order is always made to order and delicious!
My coffee order is always made correctly and is delicious. Very slow service at this location. I order my coffee on the mobile app and it always takes them much longer than expected for my drink. They have no personality/warmth when you pull up to the window. The food is what you would expect but my sandwich usually lose half their cheese in the bag which doesn’t happen at other locations.
Atmosphere: 4
Food: 4
Service: 5
Samantha
They’re always out of things needed for drinks or their nitro machine is broken. It’s almost $8 now for a venti drink
Atmosphere: 1
Food: 2
Service: 2
Thierry Lachance
Perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda \u0026 Egg Sandwich, Chocolate Cake Pop
Peet
Great coffee
Atmosphere: 4
Food: 4
Service: 4
Alpha Abrol
The staff is just amazing . They serve with a smile! They go the extra mile as if they are serving family members ! Every sec you spend with them is being treated like a king . 7 stars on service !
Atmosphere: 5
Food: 5
Service: 5
Brad HOA
Worst Starbucks I’ve ever visited. I went there one time in the place was full of boxes, seriously, not even a place to sit. I went there a second time in the fall and it’s absolutely cold inside,in the lower 60s. I give them credit for saving electricity. Don’t go there.
Atmosphere: 1
Food: 2
Service: 4
Author Adam c. Scott Author Adam c. Scott
Just want to give a shout out to the Starbucks. Great baristas, fast service. Good atmosphere, good job, guys.
Service: 5
Carol Fung
Love this Starbucks. The service there is great.
Atmosphere: 5
Food: 5
Service: 5
Jen
They are a very fast drive through.
Atmosphere: 4
Food: 4
Service: 4
Scott Hall
Our goto Starbucks when driving through this area. Clean, fast and great service
A very busy location, though the baristas are quick and precise.
Food: 5
Service: 5
Barbara Mulcahy
I was travelling from out of state and stopped to grab a venti hot tea at the Plattsburgh Starbucks on 359 Cornelia St. Two days later, home in Massachusetts I realized I had left my wallet on the dairy bar. I called the store a few minutes before closing and sure enough Lindsay , the store manager had my wallet, in tact, and was kind enough to take the time to run to the post office and overnight it to me the next day. Lindsay went over and above regular customer service and showed her workers the life lesson the importance of kindness. I am so grateful I landed in Lindsay's store that day. Barbara M
Atmosphere: 5
Food: 5
Service: 5
Janelle Snide
Always clean as can be I always get there and my drink is ready in the time when i placed the order.
Update: I have been to Starbucks several times since my previous review and I have been pleasantly surprised. The customer service has been great! They are very friendly and helpful in the drive thru. As always my coffee order is always made to order and delicious!
My coffee order is always made correctly and is delicious. Very slow service at this location. I order my coffee on the mobile app and it always takes them much longer than expected for my drink. They have no personality/warmth when you pull up to the window. The food is what you would expect but my sandwich usually lose half their cheese in the bag which doesn’t happen at other locations.
Atmosphere: 4
Food: 4
Service: 5
They’re always out of things needed for drinks or their nitro machine is broken. It’s almost $8 now for a venti drink
Atmosphere: 1
Food: 2
Service: 2
Perfect
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda \u0026 Egg Sandwich, Chocolate Cake Pop
Great coffee
Atmosphere: 4
Food: 4
Service: 4
The staff is just amazing . They serve with a smile! They go the extra mile as if they are serving family members ! Every sec you spend with them is being treated like a king . 7 stars on service !
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks I’ve ever visited. I went there one time in the place was full of boxes, seriously, not even a place to sit. I went there a second time in the fall and it’s absolutely cold inside,in the lower 60s. I give them credit for saving electricity. Don’t go there.
Atmosphere: 1
Food: 2
Service: 4
Just want to give a shout out to the Starbucks. Great baristas, fast service. Good atmosphere, good job, guys.
Service: 5
Love this Starbucks. The service there is great.
Atmosphere: 5
Food: 5
Service: 5
They are a very fast drive through.
Atmosphere: 4
Food: 4
Service: 4
Our goto Starbucks when driving through this area. Clean, fast and great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wish I didn't have to drive an hour.
Excellent service here
Atmosphere: 5
Food: 5
Service: 5
A very busy location, though the baristas are quick and precise.
Food: 5
Service: 5
I was travelling from out of state and stopped to grab a venti hot tea at the Plattsburgh Starbucks on 359 Cornelia St. Two days later, home in Massachusetts I realized I had left my wallet on the dairy bar. I called the store a few minutes before closing and sure enough Lindsay , the store manager had my wallet, in tact, and was kind enough to take the time to run to the post office and overnight it to me the next day. Lindsay went over and above regular customer service and showed her workers the life lesson the importance of kindness. I am so grateful I landed in Lindsay's store that day. Barbara M
Atmosphere: 5
Food: 5
Service: 5
Always clean as can be I always get there and my drink is ready in the time when i placed the order.
Atmosphere: 5
Food: 5
Service: 5
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